Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

Opinion / Online

Can FOMO help capture hotel bookings?

By Mike Ford - SiteMinder | August 2, 2018

Around 69% of millennials experience FOMO, and 60% make reactive purchases because of it. In other words, they’ll buy just because they feel they might miss out - even at hotels. Read More

News / Technology

Melia trials guest wristbands for locks and payments at resorts

By Linda Fox | August 2, 2018

Melia International Hotels is trialling wristbands making payment easy for guests at a number of resort hotels in Magaluf in Majorca. Read More

News / Online

What under-30 travelers want when researching, booking and experiencing trips

By Mitra Sorrells | August 2, 2018

Younger travelers – those under 30 years old – represented 23% of all international arrivals in 2017, creating a market valued at more than $280 billion. Read More

Opinion / Online

Travel and the complex world of native comparison search

By Brett Tabano - MediaAlpha | August 2, 2018

Companies that solely utilize display advertising for performance marketing need to complement this strategy with native comparison search ads. It differs in that it's specific to one particular product... Read More

News / Technology

Amadeus in talks for major deal to acquire TravelClick

By Kevin May | August 2, 2018

Amadeus has signalled its intent to further challenge rival Sabre in the hotel technology arena with a potential deal to buy TravelClick. Read More

News / Online

TripAdvisor’s non-hotel revenue slows but remains bright spot in Q2 earnings

By Mitra Sorrells | August 1, 2018

TripAdvisor reports non-hotel segment revenue grew 22% year-over-year – from $98 million to $120 million - a sizable increase but a deceleration from the first quarter when it posted gains of 36% over... Read More

News / Technology

More than half of travel apps deleted after a month

By Linda Fox | August 1, 2018

Travel apps face a range of problems, such as user fatigue and infrequency of engagement, according to new research. Read More

Opinion / Distribution

Evolution warning: Are hotel owners in danger of becoming the new taxi drivers?

By Peter O’Connor - Essec Business School | August 1, 2018

Just as the taxi industry responded to new competition by trying to manipulate governments in their favor, hotel chains are ganging up on travel industry innovators such as Airbnb and online travel... Read More

News / Online

Desktop still dominates over mobile for travel search

By Mitra Sorrells | August 1, 2018

Although mobile penetration and usage continues to grow, travelers in most parts of the world are still doing their searching and price comparison on desktop. Read More

From Our Partners / Technology

Technology and travel are driving forward together

By Richard Gayle - Travel Forward | July 31, 2018

There is a compelling argument that the travel industry invented ecommerce. Read More

News / Distribution

Sabre scores another sub-$1B revenue quarter

By Kevin May | July 31, 2018

Sabre has recorded almost $1 billion in revenue for the second quarter in a row, giving it $1.97 billion for the first six months of 2018. Read More

News / Technology

Reimagining customer experience, part 4: Hospitality happenings

By Mitra Sorrells | July 30, 2018

Deloitte recently surveyed more than 6,600 hotels guests who have collectively stayed at 25 brands across different hotel tiers to find out what makes a great hotel experience. Read More

News / Distribution

Amadeus reports revenue and profit growth for first half of 2018

By Linda Fox | July 27, 2018

Amadeus has reported gains in revenue and profit for the first six months of 2018. Read More

Opinion / Online

What hotels need to know about evolving metasearch distribution trends

By Fornova | July 27, 2018

Metasearch engines hold the promise of helping hotels increase their share of direct bookings. For any hotel or chain to pursue a direct booking strategy, the MSE channel needs careful planning and... Read More

Opinion / Technology

How hotel operators can leverage technology to retain more customers

By Mark McGregor - Signavio | July 27, 2018

Process management or process modeling is one the most underrated applications that can be utilized to enhance the experience of travel. Read More

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