Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

rentals-business-travel-sonder
News / Online
Will standardized rentals work for business travelers?
By Mitra Sorrells | August 2, 2021
A subset of alternative accommodations - ones that provide a standardized experience for travelers - could become more popular with business travelers coming out of the pandemic. Read More
Amadeus scores some financial improvements as traveler restrictions ease
News / Distribution
Amadeus scores some financial improvements as traveler restrictions ease
By Linda Fox | July 30, 2021
The distribution company reported improvements in revenue and EBITDA compared to Q1, while air bookings are recovering in all regions. Read More
Sounding Off: Do the right thing on sustainability - from big moves to small
Interview / Technology
Sounding Off: Do the right thing on sustainability - from big moves to small
By PhocusWire | July 30, 2021
If a brand can inspire just one customer (or thousands) to do the right thing when they return home, by the way it behaves on the smaller things, then it's a strategy worth implementing. Read More
Trivago seeing some markets bounce back bigger than 2019
News / Online
Trivago seeing some markets bounce back bigger than 2019
By Kevin May | July 29, 2021
Total revenue at the Germany-based company in Q2 was €96 million, up almost 500% from €16 million in the same quarter last year, when much of the industry had ground to a halt. Read More
hilton-q2-2021
News / Online
Hilton reports strong Q2, adjusted EBITDA $400M
By Mitra Sorrells | July 29, 2021
Hilton CEO Chris Nassetta says he expects continued strength in leisure demand and further upticks in business travel to drive continued resurgence in the back half of the year. Read More
Ixigo raises $53M led by Singapore's sovereign wealth fund
News / Distribution
Ixigo raises $53M led by Singapore's sovereign wealth fund
By Mitra Sorrells | July 29, 2021
The round also has participation from Bay Capital Holdings, IE Venture Fund, India Acorn Fund, Malabar India Fund and others.  Read More
sea-going-green-op-ed
Opinion / Online
Concrete steps toward a more sustainable travel industry
By Melissa Novotny - Sea Going Green | July 29, 2021
Sustainability consultancy Sea Going Green offers tips travel and tourism organizations can use to boost their environmental-friendliness. Read More
VIDEO: Booking.com on overcoming the travel payments mountain
News / Technology
VIDEO: Booking.com on overcoming the travel payments mountain
By PhocusWire | July 29, 2021
During the PhocusWire Pulse: Progress in Travel Payments session, Daniel Marovitz, SVP of booking.com's fintech arm talks about the ambitions for the unit. Read More
PhocusWire Pulse: Progress In Travel Payments
News / Technology
PhocusWire Pulse: Progress In Travel Payments
By PhocusWire | July 29, 2021
We look at issues and trends ranging from delayed payment programs, fintech divisions in major travel brands, credit cards, customer trust and much more. Read More
WiT Startup Pitch to offer $250,000 of AWS credits and support
News / Startups
WiT Startup Pitch to offer $250,000 of AWS credits and support
By WiT | July 29, 2021
WiT’s annual Startup Pitch is back, bolstered by the continuing collaboration with Amazon Web Services (AWS), the world’s most comprehensive and broadly adopted cloud, for the fourth year running. Read More
MisterFly looks to recovery with €10M investment round
News / Online
MisterFly looks to recovery with €10M investment round
By Linda Fox | July 28, 2021
Investment will go towards strengthening the company's financial position, technology development and potential acquisitions. Read More
Google told more transparency needed in flight and hotel prices by regulator
News / Online
Google told more transparency needed in flight and hotel prices by regulator
By Linda Fox | July 28, 2021
Google has been given two months to make changes to its flight and hotel pricing results. Read More
Refunds, enhanced cleaning drive booking decisions - not price
News / Online
Refunds, enhanced cleaning drive booking decisions - not price
By Jill Menze | July 28, 2021
According to a new report from Expedia Group, price is not the primary driver behind traveler booking decisions. Read More
MakeMyTrip weathers Delta variant storm as revenues climb
News / Online
MakeMyTrip weathers Delta variant storm as revenues climb
By Kevin May | July 28, 2021
MakeMyTrip saw revenues jump to $33 million in the second quarter of 2021, despite the Delta variant of COVID-19 hitting travel plans in the company's domestic market. Read More
How to reach the next generation of travelers reigniting the industry
From Our Partners / Online
How to reach the next generation of travelers reigniting the industry
By Google | July 28, 2021
As travel bounces back, industry leaders are keenly focused on next-gen travelers, who have emerged as a critical audience for post-pandemic excursions. Read More