Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

Buy-now-pay-later is an opportunity credit card issuers can't afford to pass up
From Our Partners / Technology
Buy-now-pay-later is an opportunity credit card issuers can't afford to pass up
By PhocusWire & Michelle Bruno | April 4, 2022
For many consumers, BNPL is better than the traditional layaway approach, which defers receipt of the product or service until the customer pays the entire balance.  Read More
Investors on rethinking hospitality and real estate and the rise of digital nomads
News / Startups
Investors on rethinking hospitality and real estate and the rise of digital nomads
By Yeoh Siew Hoon - WiT | April 1, 2022
The total restructuring of accommodation real estate and the rise of digital nomads will be two of the biggest pandemic changes, say investors who spoke at The Bridge Series, organized by WiT and... Read More
Hostelworld ends 2021 with uptick in financial performance
News / Online
Hostelworld ends 2021 with uptick in financial performance
By Kevin May | March 31, 2022
Net revenue during 2021 increased by 10% to €17 million, up from €15 million in the pandemic-hit 2020. Read More
The art of “flirting” and generating revenue for hotels
Opinion / Technology
The art of “flirting” and generating revenue for hotels
By Shawn Tarter & Steve Turk | March 31, 2022
Investing in technology to entice travelers as they’re booking can help hoteliers drive incremental revenue and improve customer satisfaction. Read More
board-room-diversity
News / Startups
Little change in diversity for director roles of private companies
By Linda Fox | March 30, 2022
Women hold 14% of board seats of the most heavily funded private companies, compared to 11% in 2020. Read More
Accor confirms switch to D-Edge for central reservations tech
News / Technology
Accor confirms switch to D-Edge for central reservations tech
By Linda Fox | March 29, 2022
D-Edge was formed by Accor in 2019 by merging Fastbooking and Availpro. Read More
VIDEO: Game-changing technology to define travel's future
From Our Partners / Technology
VIDEO: Game-changing technology to define travel's future
By PhocusWire | March 29, 2022
In an interview with PhocusWire, tech chief Paula Felstead of Hotelbeds describes her first impressions of joining both a leading player in the travel industry and the wider marketplace. Read More
travelport-webb-elieson-interviews
News / Distribution
Q&A: Travelport on IPO, Russia, growth plans
By Mitra Sorrells | March 29, 2022
Travelport CEO Greg Webb and COO John Elieson answer questions about the company and the industry. Read More
NFTs are falling into three categories in travel (so far)
News / Online
NFTs are falling into three categories in travel (so far)
By Linda Fox | March 28, 2022
Funding into startups focused on NFTs across all sectors multiplied almost 40 fold from 2020 to 2021. Read More
STARTUP STAGE: Rumby has a tech solution for hotel guest laundry
Interview / Startups
STARTUP STAGE: Rumby has a tech solution for hotel guest laundry
By Jill Menze | March 28, 2022
Rumby is an e-commerce platform that moves laundry online, offering pickup and delivery services through partners including DoorDash and Uber. Read More
Five trends driving spring travel
From Our Partners / Online
Five trends driving spring travel
By Google | March 28, 2022
The latest in a four-part series from Google focuses on changing traveler demand and how to be ready for what’s next. Read More
Hopper outperformed all other OTA apps in 2021
News / Online
Hopper outperformed all other OTA apps in 2021
By Jill Menze | March 25, 2022
According to a report from Apptopia, Hopper grew 494% in 2021, overtaking Airbnb as the leader in market share by monthly active users. Read More
tripcom-group-2021-financials
News / Online
Trip.com Group's overseas brands rebound as China remains closed
By Linda Fox | March 24, 2022
Executive chairman James Liang says the company will emerge stronger from the pandemic. Read More
Stasher acquires Cubby to boost travel baggage storage platform
News / Online
Stasher acquires Cubby to boost travel baggage storage platform
By Linda Fox | March 24, 2022
Cubby will become part of Stasher, whose online platform enables travelers and event participants to store luggage with secure local shops and hotels. Read More
Another dimension to diversity in travel: technology
Opinion / Distribution
Another dimension to diversity in travel: technology
By Pedro Camara and Manuel Hilty | March 23, 2022
The travel industry thrives on a need to find flexible sourcing models and technology to help solve the many challenges of supply chains. Read More