Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

travel-climate-action
News / Online
Is global consensus on climate action in travel possible?
By Linda Fox | April 11, 2022
Travelers and businesses want a more sustainable industry, but how that's accomplished remains a major challenge. Read More
Sounding Off: Uber’s super app push comes at the right time
Interview / Online
Sounding Off: Uber’s super app push comes at the right time
By PhocusWire | April 8, 2022
Uber is making efforts to capture the door-to-door travel experience – and it might succeed. Read More
The solution to missed revenue opportunities in hospitality
Opinion / Technology
The solution to missed revenue opportunities in hospitality
By Max Starkov - hospitality consultant and strategist | April 8, 2022
Hotels should create an integrated revenue generation commercial team to optimize guest engagement and boost revenues and profitability. Read More
Groups360 attracts $35M, plots group travel platform expansion
News / Online
Groups360 attracts $35M, plots group travel platform expansion
By Linda Fox | April 7, 2022
The investment was led by Zigg Capital and included Blackstone Innovations Investments and Fir Tree Partners. Read More
The state of online travel agencies
News / Online
The state of online travel agencies
By Jill Menze | April 7, 2022
A Phocuswright report breaks down the online travel market from 2021 to 2025. Read More
uber adds planes trains
News / Online
Uber goes full super app, adds planes, trains and hotels
By Jill Menze | April 6, 2022
The move is part of a pilot program in the U.K. designed to capture the end-to-end travel journey. Read More
citizenm-hotel-metaverse
News / Online
CitizenM plans metaverse land purchase, virtual hotel
By Linda Fox | April 6, 2022
The hotel company wants to build a hotel in the Sandbox metaverse. Read More
Group travel is rising, but pandemic trends remain
News / Distribution
Group travel is rising, but pandemic trends remain
By Linda Fox | April 6, 2022
Amadeus has looked at data to reveal increasing rates in forward group bookings as well as trends for 2022. Read More
MyDigitalOffice adds business intelligence data with Focal Revenue acquisition
News / Technology
MyDigitalOffice adds business intelligence data with Focal Revenue acquisition
By Mitra Sorrells | April 5, 2022
This is the second acquisition by MyDigitalOffice in less than a year. Read More
gen-z-trends
News / Online
Social, mobile, cashless - Gen Z travel and payment trends
By Linda Fox | April 5, 2022
Gen Z travelers say they are planning to invest in a big trip in 2022. Read More
siteminder-new-platform
News / Technology
SiteMinder consolidates products to create holistic platform for hoteliers
By Mitra Sorrells | April 5, 2022
The company describes its next-generation platform as putting “hotels at the center of their own purpose-built ecosystem.”   Read More
globaldots-opinion-bots
News / Online
Everyone hates bots, but the travel industry needs them
By Dr. Eduardo Rocha - GlobalDots | April 5, 2022
A security expert’s take on how travel and bots can peacefully coexist.   Read More
Spain-based PMS Amenitiz nabs $30M for expansion
News / Startups
Spain-based PMS Amenitiz nabs $30M for expansion
By Jill Menze | April 5, 2022
Amenitiz offers a complete operating system for independent hoteliers to help them boost direct bookings and reduce their dependence on OTAs. Read More
HotelOnline looks to expansion with Yanolja investment
News / Technology
HotelOnline looks to expansion with Yanolja investment
By Linda Fox | April 4, 2022
HotelOnline provides e-commerce, distribution and digital marketing services to properties across Africa and the Middle East. Read More
big-chair-bwh-hotel-group
Interview / Online
In The Big Chair - Larry Cuculic of Best Western
By Mitra Sorrells | April 4, 2022
Larry Cuculic became president and CEO of BWH Hotel Group in December, after having spent 12 years as the company’s senior vice president and general counsel.  Read More