Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

my-method-onejourney
News / Online
My Method... How a luxury hotel upped its online direct sales game
By Harriet McCarroll - onejourney | September 26, 2022
Influenced by learnings from high-end online retailers, Journey Hospitality's OneJourney has helped The Elms embrace e-commerce principles and more than double its revenue Read More
state of accessible travel - part one
News / Online
state of accessible travel - part one
By Johanna Jainchill, Christina Jelski & Robert Silk - Travel Weekly | September 23, 2022
Travel companies are working to improve the travel experience for the disabled. Advocates say it just makes good business sense. Read More
trip-com-group-q2-2022
News / Online
Trip.com Group sees signs of optimism despite revenue drop in Q2
By Mitra Sorrells | September 22, 2022
Trip.com Group's total revenue in the second quarter of this year came in at $598 million, down 32% from the same period in 2021 and down 2% compared to the prior quarter.   Read More
Wellness travel on rise as consumers prioritize health
News / Online
Wellness travel on rise as consumers prioritize health
By Kathryn Walson | September 21, 2022
As consumers prioritize their well-being, travel brands are ramping up services to accommodate wellness-focused experiences. Read More
FLYR acquisition main
News / Online
Flyr Labs brings revenue management tools to hotels with Pace Revenue acquisition
By Kathryn Walson | September 21, 2022
The acquisition is Flyr Labs' second in the past week and sixth in the past year. Read More
hilton-voyager-space
News / Technology
Hilton to design hospitality suites for Voyager’s Starlab space station
By Jill Menze | September 20, 2022
Hilton will support the design and development of crew suites aboard Voyager Space’s Starlab, “helping to reimagine the human experience in space.” Read More
google-train-booking-hotel-air-filters
News / Online
Google Search adds train bookings, eco-filters for hotel and air
By Mitra Sorrells | September 20, 2022
Travelers can now book train tickets directly from Google Search and can filter hotel and flight results based on the property's eco-certification or a flight's emission data. Read More
clear-virdee-hospitality
News / Technology
CLEAR makes foray into hotels via Virdee partnership
By Jill Menze | September 20, 2022
The partnership between CLEAR and Virdee allows travelers to bypass the front desk and check in by showing a photo at a hotel kiosk. Read More
Cleartrip 2
Interview / Online
Q&A: Cleartrip CFO on how the Flipkart deal is fueling growth
By Kathryn Walson | September 20, 2022
Cleartrip CFO Aditya Agarwal discusses the benefits of having Flipkart as a distribution channel as well as how the OTA is reviving its hotels business. Read More
misterfly-group-rebrands-digitrips
News / Distribution
MisterFly Group rebrands as Digitrips in B2B push
September 20, 2022
MisterFly Group, now known as Digitrips, says 90% of its revenues are from B2B sales to more than 5,000 B2B clients. Read More
OYO looks to IPO again as results improve
News / Online
OYO looks to IPO again as results improve
By Linda Fox | September 19, 2022
The company initially filed its IPO documents with SEBI, the stock exchange of India, just under a year ago. Read More
Ixigo, Amadeus latest to add new fintech and payment options
News / Technology
Ixigo, Amadeus latest to add new fintech and payment options
By Linda Fox | September 16, 2022
Insurance products and buy-now-pay-later options are becoming more widespread in travel. Read More
Q&A: Hyatt exec on brand-building with community in mind
News / Online
Q&A: Hyatt exec on brand-building with community in mind
By Jill Menze | September 16, 2022
Crystal Vinisse Thomas, the global brand leader for Hyatt’s lifestyle and luxury brands, explains why hotels should hire, buy and support local. Read More
future-call-centers-cruisewatch-oped
Opinion / Technology
Voicing optimism about the future of travel call centers
By Markus Stumpe - Cruisewatch | September 16, 2022
Travel brands can benefit from a hybrid model where data forms a bridge between human agents and technology. Read More
Wyndham Hotels & Resorts introduces mobile tipping app
News / Technology
Wyndham Hotels & Resorts introduces mobile tipping app
By Kathryn Walson | September 15, 2022
Once a hotel opts-in to the béné platform, guests can tip the employee of their choice by scanning a QR code during their stay. Read More
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