Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

VIDEO: Trip Ninja - Summit interview Phocuswright Conference 2019
Interview / Startups
VIDEO: Trip Ninja - Summit interview Phocuswright Conference 2019
By PhocusWire | December 30, 2019
Trip Ninja is a provider in multi-city flight technology, working with online travel agencies to improve search and booking of air tickets.  Read More
The next decade of change in the travel industry
Opinion / Technology
The next decade of change in the travel industry
By Abhijit Pal - Expedia Group | December 30, 2019
Expedia Group's head of research for the Travel Partners Group shares his predictions - some obvious and some outlandish - for the next 10 years. Read More
The most popular video interviews by PhocusWire in 2019
News / Online
The most popular video interviews by PhocusWire in 2019
By PhocusWire | December 27, 2019
Over the course of the last 12 months we have recorded over 150 interviews on camera, spanning four events and including one-to-one interviews, panels, innovator profiles and special episodes... Read More
Origo builds out travel division with acquisition of The Booking Factory
News / Technology
Origo builds out travel division with acquisition of The Booking Factory
By Linda Fox | December 27, 2019
PMS-tech specialist The Booking Factor has been acquired by Origo, an Icelandic IT company. Read More
Travel tech: A glimpse into the future
From Our Partners / Technology
Travel tech: A glimpse into the future
By PhocusWire | December 24, 2019
Travel Technology Europe is back for its 17th year on February 26-27, 2020, and will once again be offering visitors a glimpse into the future of travel marketing, booking and technology.  Read More
VIDEO: Amadeus on navigating travel's "perfect storm"
From Our Partners / Online
VIDEO: Amadeus on navigating travel's "perfect storm"
By PhocusWire | December 23, 2019
A business discussion, facilitated by Yeoh Siew Hoon, founder at WebInTravel, asked industry leaders to identify what they felt were pivotal moments that happened in travel in 2019 and that would have... Read More
HotelsByDay Dayaxe acquisition
News / Online
HotelsByDay expands to hotel amenity bookings with acquisition of Dayaxe
By Steven Lerner | December 17, 2019
Day-use hotel booking website HotelsByDay is expanding its guest offerings through its acquisition of Dayaxe, a marketplace that sells hotel amenities.   Read More
wex-pratt-op-ed-next-decade-predictions
From Our Partners / Technology
Predictions for the next decade of travel
By Jim Pratt - WEX | December 17, 2019
WEX senior vice president Jim Pratt predicts rapid innovation will reshape the travel industry in the coming decade. Read More
VIDEO: Mindsay - Summit pitch Phocuswright Conference 2019
Interview / Startups
VIDEO: Mindsay - Summit pitch Phocuswright Conference 2019
By PhocusWire | December 17, 2019
This leader in conversational AI for the travel industry builds AI-powered chatbots for major travel companies. Read More
VIDEO: Stasher - Summit pitch Phocuswright Conference 2019
Interview / Startups
VIDEO: Stasher - Summit pitch Phocuswright Conference 2019
By PhocusWire | December 17, 2019
Explore how this platform was scaled for luggage storage globally, connecting travelers with local businesses. Read More
VIDEO: Bespoke - Summit pitch Phocuswright Conference 2019
Interview / Startups
VIDEO: Bespoke - Summit pitch Phocuswright Conference 2019
By PhocusWire | December 16, 2019
Bebot: The AI-powered multilingual concierge chatbot for hotels, airports, stations and cities. Read More
VIDEO: SnapTravel - Summit pitch Phocuswright Conference 2019
Interview / Startups
VIDEO: SnapTravel - Summit pitch Phocuswright Conference 2019
By PhocusWire | December 16, 2019
A consumer brand that has driven $100 million+ in hotel sales over messaging (SMS, Messenger, WhatsApp). Read More
hotels-2020-millennials
Opinion / Distribution
Millennials, attribute-based selling, "rogue" OTAs - what hospitality looks like in 2020
By Dave Collier - OTA Insight | December 13, 2019
In travel and hospitality, it’s tough to single out the most significant forecasts for next year, but these developments will be ones to watch in 2020. Read More
VIDEO: Apaleo - Summit pitch Phocuswright Conference 2019
Interview / Startups
VIDEO: Apaleo - Summit pitch Phocuswright Conference 2019
By PhocusWire | December 13, 2019
Hotel tech built for the future. This PMS takes an API-first approach, connecting all systems seamlessly. Read More
VIDEO: Nannybag - Summit pitch Phocuswright Conference 2019
Interview / Startups
VIDEO: Nannybag - Summit pitch Phocuswright Conference 2019
By PhocusWire | December 13, 2019
Travelers from all around the world are now able to store their luggage in shops, restaurants and hotels (Nannies) in order to fully enjoy their trip. Read More
The Phocuswright Conference 2026