Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

Five ways to ace hospitality marketing in 2020
From Our Partners / Distribution
Five ways to ace hospitality marketing in 2020
By Apurva Chamaria - RateGain | December 12, 2019
A variety of platforms and digital touchpoints that marketers can use to connect with travelers. Inevitably, social media heads the pack, given its high ROI quality and “always-on” presence. Read More
VIDEO: HotelRunner - Launch pitch Phocuswright Conference 2019
Interview / Technology
VIDEO: HotelRunner - Launch pitch Phocuswright Conference 2019
By PhocusWire | December 12, 2019
How sustainable and scalable supply acquisition, distribution and engagement drives incremental revenue growth. Read More
How I Got Here, episode 16 - Robbie Bhathal of Suiteness
Interview / Online
How I Got Here, episode 16 - Robbie Bhathal of Suiteness
By Kevin May | December 12, 2019
Robbie Bathal and his two co-founders hit upon a solution to an age-old problem in the accommodation sector. He tells the story to Mozio's David Litwak and Kevin May from PhocusWire. Read More
VIDEO: Hotelmize - Summit pitch Phocuswright Conference 2019
Interview / Startups
VIDEO: Hotelmize - Summit pitch Phocuswright Conference 2019
By PhocusWire | December 12, 2019
Increase hotel sales profit margins by utilizing advanced AI prediction algorithms and capital market trading strategies. Read More
TUI suffers 26% EBITA decline due to 737 MAX grounding
News / Technology
TUI suffers 26% EBITA decline due to 737 MAX grounding
By Steven Lerner | December 11, 2019
TUI’s underlying EBITA tumbled 26% year-over-year from €1,143 million to €893 million due to the grounding of the Boeing 737 MAX aircraft.   Read More
WhyHotel Series B Funding
News / Startups
WhyHotel nabs $20M in funding - eyes expansion, business travel market
By Steven Lerner | December 11, 2019
The pop-up hotel concept plans to use the Series B round to expand nationally and grow its presence among business travelers.  Read More
VIDEO: How travel companies should think about Asia's super apps
News / Distribution
VIDEO: How travel companies should think about Asia's super apps
By Linda Fox | December 10, 2019
Travel execs at The Phocuswright Conference 2019 discuss some of the interesting consumer purchase behaviors emerging on super apps in Asia. Read More
PhocusWire's newsmakers of the year 2019
News / Online
PhocusWire's newsmakers of the year 2019
By Jill Menze / Kevin May | December 9, 2019
Our annual list of the newsmakers over the course of the past 12 months features three of the brands that have had the most impact on the news agenda. Read More
VIDEO: Kayak CEO Steve Hafner on new “Premium” badge, cross-brand loyalty and why it's a startup
News / Online
VIDEO: Kayak CEO Steve Hafner on new “Premium” badge, cross-brand loyalty and why it's a startup
By Mitra Sorrells | December 9, 2019
Kayak has made several updates in the past year, including the launch of "Kayak Premium" on Thursday. Read More
VIDEO: Personalization, the importance of data and privacy in travel
News / Distribution
VIDEO: Personalization, the importance of data and privacy in travel
By Linda Fox | December 6, 2019
Developments in, as well as the challenges of, personalization in travel were up for discussion during an executive roundtable at the Phocuswright Conference 2019. Read More
WEBINAR REPLAY! Guest Experience in 2020: Behavior, service recovery and business impact
News / Technology
WEBINAR REPLAY! Guest Experience in 2020: Behavior, service recovery and business impact
By PhocusWire | December 5, 2019
By opening the lines of communication with guests and improving service, hotels have a huge opportunity to separate themselves from the competition and drive real business results. Read More
VIDEO: Sift - Launch pitch Phocuswright Conference 2019
Interview / Technology
VIDEO: Sift - Launch pitch Phocuswright Conference 2019
By PhocusWire | December 5, 2019
Dynamic Friction can assist efforts to reduce longstanding problems like false positives and growing problems like account takeovers. Read More
How I Got Here, episode 15 - Steve Kaufer of TripAdvisor
Interview / Online
How I Got Here, episode 15 - Steve Kaufer of TripAdvisor
By Kevin May | December 5, 2019
TripAdvisor is one of the pioneering brands in online travel, no question about it. CEO Steve Kaufer gives the inside story - the ups and the downs - to David Litwak of Mozio and PhocusWire's Kevin May. Read More
VIDEO: OYO's Ritesh Agarwal on growth and plans to address hotel owners’ concerns
News / Online
VIDEO: OYO's Ritesh Agarwal on growth and plans to address hotel owners’ concerns
By Mitra Sorrells | December 4, 2019
OYO CEO Ritesh Agarwal speaks about the company's growth and priorities for the coming year at The Phocuswright Conference. Read More
VIDEO: Nezasa - Launch pitch Phocuswright Conference 2019
Interview / Technology
VIDEO: Nezasa - Launch pitch Phocuswright Conference 2019
By PhocusWire | December 4, 2019
Incremental selling of personalized trips: from static to live itineraries. Read More
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