Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

Ten things to know about the short-term rental traveler
News / Online
Ten things to know about the short-term rental traveler
By Phocuswright Research | November 1, 2021
Everything to know about the short-term rental traveler, including who they are, their unique perspectives and lodging consideration sets. Read More
REPORT: Harness the power of the latest cache technology
From Our Partners / Technology
REPORT: Harness the power of the latest cache technology
By PhocusWire | November 1, 2021
There is pressure on the systems that work to ensure buyers and sellers are able to complete their shopping and booking experience efficiently and accurately. It's time for a new form of cache. Read More
pulse-startups-vouch
News / Startups
VIDEO: Startup momentum in a crisis
By PhocusWire | October 29, 2021
At PhocusWire Pulse, Joseph Ling, founder and CEO of Singapore-based Vouch, shares how his company thrived amid the pandemic. Read More
Butler Hospitality nabs $35M to grow hotel “ghost kitchen” concept
News / Technology
Butler Hospitality nabs $35M to grow hotel “ghost kitchen” concept
By Jill Menze | October 28, 2021
The Series B round brings the total funding of Butler Hospitality – one of PhocusWire’s Hot 25 Startups for 2019 – to $55 million. Read More
MakeMyTrip continues solid revenue rebound
News / Online
MakeMyTrip continues solid revenue rebound
By Kevin May | October 28, 2021
The company says its financial performance leads and is instrumental in the country's travel industry recovery strategy, coinciding with a signifcant decline in COVID-19 infections and the roll-out of... Read More
hilton-q3-2021
News / Online
Hilton’s business travel bookings led by small and medium companies
By Mitra Sorrells | October 27, 2021
Hilton is reporting profit of $240 million in the third quarter of 2021, driven by high demand and near or above 2019-level rates for both leisure travel and bookings from small and medium enterprises. Read More
tripadvisor-fake-reviews
News / Online
Tripadvisor's rejected or removed reviews are increasing in number
October 27, 2021
The company says the two million reviews in question represent about 9% of all submissions, with almost one million of those judged to be fraudulent. Read More
Where does Gen Z like to travel and stay?
News / Online
Where does Gen Z like to travel and stay?
By Phocuswright Research | October 27, 2021
Understanding Gen Z’s unique spend patterns, planning preferences, travel interests and trip types allows companies to adapt their approach to this audience accordingly. Read More
selfbook-series-a
News / Startups
Selfbook raises $25M in quest to reinvent hotel payments
By Mitra Sorrells | October 26, 2021
Selfbook says its software enables hotels to accept one-click payments on their websites while eliminating fraud and reducing chargebacks. Read More
VIDEO: Embracing the travel rebound
From Our Partners / Online
VIDEO: Embracing the travel rebound
By PhocusWire | October 25, 2021
Brands are evaluating how best to service their existing customers pre-pandemic and establishing ways of attracting new travelers to their services. Read More
The old world of hotel distribution is no longer working
From Our Partners / Distribution
The old world of hotel distribution is no longer working
By Ben Stephenson - Impala | October 25, 2021
In today's fast-moving market, responding speedily to wildly different consumer behavior is perhaps the most important need for hotels and travel agents. Read More
Four truths about cloud-based management systems
Opinion / Technology
Four truths about cloud-based management systems
By Warren Dehan - Maestro | October 25, 2021
Here is what hotels need to know about cloud-based technology and property management systems. Read More
Moving beyond the PNR in corporate travel
News / Distribution
Moving beyond the PNR in corporate travel
By Linda Fox | October 21, 2021
The corporate travel landscape could see significant change if plug and play micro-services gain traction, according to some travel buyers, managers tech suppliers. Read More
STARTUP STAGE: Ultimate Travel Club offers subscriptions for discounts
Interview / Startups
STARTUP STAGE: Ultimate Travel Club offers subscriptions for discounts
By Linda Fox | October 20, 2021
For a monthly fee, travelers get access to lower prices for hotels, holiday rentals, flights, car hire, cruises and other leisure options such as theme parks, cinema and restaurants. Read More
jetblue-launches-cruise-flights-3
News / Online
JetBlue Vacations adds flight and cruise packages
By Jill Menze | October 19, 2021
As part of its ambitions to become a broader travel company, JetBlue is the first domestic U.S. airline to offer flight, cruise and hotel bookings in one place. Read More
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