Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

movable-ink-funding
News / Technology
Movable Ink bags $55M for personalization tech push
By Linda Fox | May 2, 2022
Movable Ink works with a number of travel companies on content personalization including Delta Air Lines, MGM Resorts, Princess Cruises and Uber. Read More
NUMA strikes deal to manage and operate €500M hotel portfolio
News / Startups
NUMA strikes deal to manage and operate €500M hotel portfolio
By Mitra Sorrells | May 2, 2022
NUMA Group has entered into a strategic partnership with LaSalle Investment Management to create a portfolio of properties in major cities around Western Europe. Read More
m-social-hotel-decentraland
News / Technology
Singapore hospitality company opens hotel in metaverse
By Mitra Sorrells | April 28, 2022
Beginning May 5 users can “step inside” the hotel - M Social Decentraland - with their avatars to explore the property. Read More
The increasing ways the metaverse plays a role in travel
News / Technology
The increasing ways the metaverse plays a role in travel
By Linda Fox | April 27, 2022
Almost two-thirds of consumers say they have already purchased a virtual product or participated in a virtual experience in the past year. Read More
wttc-cyber-security
News / Online
WTTC highlights need to prioritize cyber security
By Linda Fox | April 25, 2022
The World Travel & Tourism Council’s Codes To Resilience Report, launched in partnership with Microsoft, focuses on cyber crime protection and best practices. Read More
Japanese startup Wayfarer snatches $1M to become “AWS of hotels”
News / Startups
Japanese startup Wayfarer snatches $1M to become “AWS of hotels”
By Jill Menze | April 24, 2022
Founded in 2019, Wayfarer was created to modernize hotel management in Japan. Read More
How hoteliers can use email to capture the return of travel
Opinion / Technology
How hoteliers can use email to capture the return of travel
By Jeff Haws - MessageGears | April 20, 2022
Even if we’re approaching pre-pandemic travel levels, you’re not communicating with time travelers from 2019. Travel has changed and so should a hotel's messaging. Read More
radisson-content-studio
News / Online
Radisson targets influencers, gamers with new hotel brand
By Mitra Sorrells | April 20, 2022
The first Radisson Inn & Suites are slated to open in the United States this fall, each with a "Creative Content Studio." Read More
Full corporate travel recovery still out of reach
News / Online
Full corporate travel recovery still out of reach
By Jill Menze | April 20, 2022
According to a new study from Deloitte, business travel spend is at least two years from reaching pre-pandemic levels. Read More
Omri Morgenshtern replaces John Brown as CEO at Agoda
News / Online
Omri Morgenshtern replaces John Brown as CEO at Agoda
By Kevin May | April 19, 2022
The new boss is currently chief operating officer at the Booking Holdings-owned, Asia Pacific-focused online travel agency, taking on the new role from July 1. Read More
One thing to know about each major European travel market in one minute
News / Online
One thing to know about each major European travel market in one minute
By Phocuswright Research | April 19, 2022
We are beginning to see the end of restrictions in Europe, signaling the start to a new phase of recovery. Read More
winding-tree-dtravel-new-systems
News / Distribution
New booking systems signal next step for blockchain
By Mitra Sorrells | April 19, 2022
In notable advancement for blockchain, two new systems are enabling travelers to book hotels and rentals. Read More
Business travel, sustainability must co‐exist in era of mobility
Opinion / Technology
Business travel, sustainability must co‐exist in era of mobility
By Vivi Cahyadi Himmel - AltoVita | April 18, 2022
These key factors will drive conversions in the business travel space and help address climate change. Read More
sounding-off-157
Interview / Online
Sounding Off: A step in the right direction for climate awareness
By PhocusWire | April 15, 2022
A new framework creating uniform principles related to flight emissions data is an example of the type of collaborative effort needed to move the industry forward on the path to sustainability. Read More
Tech is powering the new look of hotel loyalty programs
News / Online
Tech is powering the new look of hotel loyalty programs
By Jill Menze | April 15, 2022
Hotels including IHG, Accor and CitizenM are updating their loyalty programs to provide members with personalization, experiences and guarantees. Read More
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