Hilton

News / Technology

Biometric-led travel sees a boost as initiatives take off

By Linda Fox | November 1, 2018

Emirates is claiming a world first with the launch a “biometric path” for travelers at Dubai International Airport. It is one of a number of projects pushing the technology during 2018. Read More

Interview / Distribution

In The Big Chair - Chris Nassetta of Hilton

By Mitra Sorrells | October 10, 2018

Hilton comprises 14 brands with more than 5,400 properties in 106 countries and territories. The company also has 78 million members in its Hilton Honors loyalty program. Read More

News / Technology

Hilton’s new in-app guide offers tips from hotel employees

By Mitra Sorrells | September 13, 2018

Hilton is adding location-based recommendations for food, nightlight, shopping and activities to its Hilton Honors mobile app. Read More

News / Technology

When disruption becomes a distraction

By Viewpoints | August 27, 2018

This is a viewpoint by Ritchie Brett, strategist at experience design studio 383. The way we’ve come to use the term ‘disruption’ in recent years has in many ways become a distraction. The fact is, Read More

Opinion / Online

Google: Time to rethink fairy tale loyalty strategies in travel

By Jenna Hovel - Google | August 16, 2018

Today, people have more booking options than ever at their fingertips. And marketers must evolve their strategies to meet customers where they are. Read More

Opinion / Distribution

Evolution warning: Are hotel owners in danger of becoming the new taxi drivers?

By Peter O’Connor - Essec Business School | August 1, 2018

Just as the taxi industry responded to new competition by trying to manipulate governments in their favor, hotel chains are ganging up on travel industry innovators such as Airbnb and online travel... Read More

News / Online

Unlocking travel security, part 1: The threat landscape

By Mitra Sorrells | May 7, 2018

Equifax, Yahoo, Ebay – all major brands that have been the targets of cyber criminals, with millions of customers impacted in each case. Read More

From Our Partners / Distribution

Let's hear it from women in travel

By Sponsored Content | March 8, 2018

This is a viewpoint from Pamela Whitby, editor of EyeforTravel. . International Women’s Day today seems a good time to ask if the travel industry needs more senior women at the top table. A quick g Read More

Blockchain known travel digital identity

News / Technology

Decoding blockchain, part 1: Travel ID and security

By Mitra Sorrells | February 5, 2018

Depending on who you listen to, cryptocurrencies such as Bitcoin, Ethereum, and Litecoin will either change fundamental aspects of people’s daily lives – financial services, healthcare, retail and, yes,... Read More

News / Online

There's nothing cheap about loyalty: Are hotel reward programs still relevant in 2018?

By Simone Puorto | December 18, 2017

"There's nothing cheap about loyalty", poetically asserts Ryan Bingham, the main character of the Walter Kirn novel Up in the Air during a dissertation about the perks and perils of Hilton and Maplewo Read More

News / Technology

Hilton unveils first mobile-focused hotel room

By Jill Menze | December 11, 2017

Much like Marriott’s “hotel room of the future,” Hilton has debuted what it’s billing as the first mobile-centric hotel room with its “Connected Room.” Read More

News / Technology

Hilton looks to startups via link with London incubator

By Martin Cowen | December 11, 2017

Hilton has announced a year-long partnership with London & Partners incubator Traveltech Lab. The tie-up starts this week with the first of two pitch events, with the winners guaranteed "a fina Read More

News / Technology

Exploring the future of guest services

By Marisa Garcia | November 24, 2017

Hilton has opened an Innovation Gallery - an incubator and showcase for development where the company will explore the future of hospitality and the guest experience. The gallery, located next to Hil Read More

News / Online

Why Hilton's loyalty program wants to take you shopping at Amazon.com

By Michele McDonald | September 19, 2017

Members of Hilton Hotels’ loyalty program, Hilton Honors, have a new way to use their points: paying for all or part of a purchase from online retailer giant Amazon. All Hilton Honors members are e Read More

News / Distribution

Are hotel franchise fees a growing problem for owners?

By Viewpoints | September 5, 2017

This is a viewpoint by Peter O'Connor, professor of digital disruption at Essec Business School in Paris. While much media attention has focused on the issue of OTA cost, hotel owners have also se Read More

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