Menu
Home
Latest News
AI News
In Phocus
Events
Phocuswright
About Us
Home
Hot Right Now
Brands
Airbnb
Booking.com
Expedia
Google
Tripadvisor
Vrbo
Trends
Artificial Intelligence
Marketing
Distribution
Payments
Sustainability
Revenue Management
Health
Security
Sectors
Airlines
Business Travel
Ground Transportation
Hotels
Metasearch
Online Travel Agencies
Private Accommodation
Tours and Activities
Editors' Picks
Watch
PhocusWire on YouTube
Phocuswright on YouTube
WebInTravel on YouTube
Listen
How I Got Here podcast
In Phocus podcast
Events
Webinars
The Phocuswright Conference
Phocuswright Europe
WebInTravel
PhocusWire Pulse
Welcome to Pulse
Green Light For Ground Transportation
A New Traveler Experience
Emerging Innovation
Startups In The Spotlight
Rentals On The Rise
Travel Marketing Tactics
Progress In Travel Payments
Decoding Travel Security
A New Age For Social Media
Loyalty For The Long Haul
Safer & Seamless
Diversity In Leadership
Startups
Hot 25 Travel Startups 2024
Hot 25 Travel Startups 2023
Hot 25 Startups 2022
Hot 25 Startups 2021
Hot 25 Startups 2020
Hot 25 Startups 2019
Startup Stage
Phocuswright Innovation
Company Culture
Diversity and Inclusion
In The Big Chair
PhocusWire Vitals
AI Insights
Opinion
Financial Earnings
From Our Partners
Northstar Family
BHN Group
Business Travel News
Incentive
Meetings & Conventions
The Beat
TravelAge West
TravelPulse
Travel Weekly
TravelTech Show
WebInTravel
Government
From Our Partners
/
Online
Optimizing airline customer engagement: Integrating airline partners at every touchpoint
By Michelle Bruno
|
June 30, 2025
Partnerships enable airlines to optimize customer engagement at multiple touchpoints, contributing data and insights, closing service gaps, mitigating disruption, providing specialized services and...
Read More
News
/
Technology
FBI warns airlines about looming cybersecurity attacks
By Morgan Hines
|
June 30, 2025
Almost one year after the CrowdStrike outage grounded flights, airlines face cybersecurity threats from Scattered Spider.
Read More
News
/
Distribution
Sonder co-founder departs amid completion of Marriott deal
By Linda Fox
|
June 26, 2025
Francis Davidson co-founded Sonder in 2014 and led it through the pandemic years, an IPO in 2022 and a licensing deal with Marriott.
Read More
News
/
Distribution
Navan files for confidential listing in the United States
By Michael B. Baker
|
June 23, 2025
Navan, formerly TripActions, reportedly filed for a confidential IPO just under three years ago but declined to comment on specifics at the time.
Read More
News
/
Technology
Flying into the future: Willie Walsh calls for tech-first thinking at IATA AGM
By Yeoh Siew Hoon - WiT
|
June 9, 2025
IATA director general Willie Walsh addressed the future of air travel and the crucial role of technology.
Read More
News
/
Distribution
Class action suit filed against Booking.com in Europe
By Mark Frary
|
June 2, 2025
The action follows a September 2024 judgement by the European Court Justice in the long-running case between Booking.com and German hotels and groups.
Read More
News
/
Online
Swiss regulator to review Dertour acquisition of Hotelplan Group
By Abby Crotty
|
May 27, 2025
While HomeToGo has received regulatory approvals for its separate agreement to acquire Interhome, another Hotelplan Group brand, the investigation will delay both deals.
Read More
News
/
Distribution
Swiss regulator orders Booking.com to cut commission rates 25%
By Abby Crotty
|
May 22, 2025
The regulator said the ruling was “necessary,” as the parties were unable to reach an agreement after “intensive negotiations.”
Read More
News
/
Distribution
Ancillaries in the vacation rentals sector: 'The new frontier'?
By Abby Crotty
|
May 19, 2025
Guests are looking for more from their vacations—what will it take for the STR sector to fully embrace alternative revenue streams?
Read More
News
/
Online
Rapid Fire with Pablo Castillo of Chain4Travel
By Morgan Hines
|
May 13, 2025
As we count down to Phocuswright Europe, PhocusWire is shining the spotlight on a selection of conference speakers in a series of Q&As.
Read More
News
/
Online
Rapid Fire with Irra Ariella Khi of Zamna
By Morgan Hines
|
May 6, 2025
As we count down to Phocuswright Europe, PhocusWire is shining the spotlight on a selection of conference speakers in a series of Q&As.
Read More
Opinion
/
Technology
Technology’s role in furthering sustainable travel, economic inclusion
By Ragnar Fjölnisson, Kaptio
|
April 28, 2025
Ragnar Fjölnisson, co-founder and chief product officer of Kaptio, explains why technology’s role in sustainable travel is more important than ever.
Read More
News
/
Online
How can DMOs address changing destination perception?
By Morgan Hines
|
April 23, 2025
While it’s not clear how inbound travel will change in the long term, in the near term, travelers’ understanding of what it means to book a trip to the U.S. is evolving.
Read More
News
/
Online
FTC sues Uber citing "deceptive" billing, cancellation policies
By Morgan Hines
|
April 21, 2025
The complaint alleges that Uber charged users for its Uber One subscription without their consent and made it difficult to cancel.
Read More
News
/
Online
Sonder makes $50M in cost reductions including layoffs ahead of Marriott integration
By Abby Crotty
|
April 14, 2025
The short-term rental specialist will cut costs by reducing its workforce and implementing "software savings."
Read More
More
Most Popular
Latest Stories
Most Popular
Opinion
/
Technology
OTA moats against AI disruption may be shallower than they appear
News
/
Technology
Early AI lessons, experiments at Expedia Group
News
/
Technology
Where hotel AI ambitions meet structural reality
News
/
Technology
Hotels face speed problem as video platforms reshape the booking journey
News
/
Online
Spain fines Amadeus €14.4M over traveler profiling pilot
Latest Stories
News
/
Technology
PhocusWire's travel tech news briefs: Travelport, Daytrip, Lighthouse and more...
Opinion
/
Technology
AI is the next productivity shock: Can travel reap the gains?
News
/
Distribution
Cloudbeds, Journey partner to help independent hotels compete with brand loyalty programs
News
/
Online
UK investigates Ryanair over family seat fees
News
/
Technology
Cendyn launches Wayfinder to help hotels avoid "OTA 2.0"
Subscribe Now!
Submit
I accept the
Terms and Conditions
and
Privacy Policy
.
Subscribe Now!
Submit
I accept the
Terms and Conditions
and
Privacy Policy
.
Copyright © 2026 by Northstar Travel Media LLC. All Rights Reserved. Phocuswright 301 Route 17 N., Suite 1150, Rutherford, NJ 07070 USA | Telephone: +1 860 350-4084
Phocuswright
•
The Phocuswright Conference
•
Phocuswright Europe
•
Global Startup Pitch
•
Web In Travel
•
Retail Travel