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News / Online

Word-of-mouth marketing affects travel B2C and B2B

By Timothy O'Neil-Dunne | December 9, 2010

The old adage of any PR is good PR doesn’t necessarily translate into value in the firehose data-based web economy. Read More

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Google Places blocked from using TripAdvisor reviews

By Kevin May | December 8, 2010

Now here is an interesting development - Google is no longer able to stream in reviews from TripAdvisor to Places pages after the user review giant blocked it. Read More

News / Online

Check before you leave - live webcams on Google Maps

By Kevin May | December 7, 2010

There are a number of destination webcam sites dotted around the web - but very few where the webcam viewer is contained with a Google Map. Read More

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Google-ITA Software deal: FairSearch gets big support, fudges big questions

By Kevin May | December 3, 2010

FairSearch, the group created a month ago to oppose the acquisition of ITA Software by Google, won the support of a significant player in US politics this week. Read More

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Google Maps with hotel prices and date search now running in the UK

By Kevin May | December 3, 2010

A few months after the US fully rolled out the project, users in the UK can now search for hotel prices and availability on Google Maps. Read More

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Travel search site Foundem helps trigger EU probe into Google

By Kevin May | November 30, 2010

Google will be fighting regulators on either side of the Atlantic Ocean after the European Commission opened an investigation into whether the search giant has abused its position. Read More

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Where can we go for trustworthy information on the web?

By Timothy O'Neil-Dunne | November 29, 2010

The behavior of the web shopper – which by now is just about everyone – is interesting. Read More

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Orbitz and Kayak in contract dispute over displays

By Dennis Schaal | November 23, 2010

Kayak is engaged in a contract dispute with one of its largest customers, Orbitz Worldwide. Read More

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Google-ITA Software deal: FairSearch takes a turn to hit back

By Kevin May | November 22, 2010

It was only a matter of time before the anti Google-ITA Software deal campaign group FairSearch responded to last week's major broadside from Google. Read More

Google gets into metasearch after a fashion with Boutiques.com

By Dennis Schaal | November 18, 2010

Google intends to "provide shoppers with a much richer and interactive shopping experience and help drive traffic to retailers' websites." Read More

News / Online

Untangling the complexities of search marketing in travel

By Viewpoints | November 18, 2010

With some of the worst of the recession looking to be behind us, perhaps the travel industry is benefitting from an increase in consumer confidence. Read More

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TripAdvisor not particularly worried about Facebook, but Google is another thing

By Kevin May | November 17, 2010

The annual interview with TripAdvisor CEO Steve Kaufer at the PhoCusWright conference touched briefly on the various elephants in the room. Read More

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Google-ITA Software deal: Google fires major broadside at FairSearch

By Viewpoints | November 17, 2010

Google has launched a significant attack on the FairSearch campaign group as it tries to defend its acquisition of ITA Software from what it calls "complainers". Read More