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News / Technology

The how, why and where of people using devices for voice search

By PhocusWire | October 17, 2014

DEVICES: Voice technology is getting interesting. Travel and expense management companies are already finding ways to incorporate it into the user journey whether for assistance on the go or simplif Read More

News

Google Glass blamed for user web addiction

By PhocusWire | October 16, 2014

SYSTEMS: Early lesson for the manufacturers of wearable technology - well, at least the kind that you wear on your head in the form of spectacles. Google Glass might make you look a bit silly, or ev Read More

News

Google defends flight search - it's hard to do it well and industry doesn't appreciate us

By Kevin May | October 16, 2014

Google chairman Eric Schmidt has claimed the company is still "working on it", in a wide-ranging speech about in search in general and its flight product. In a keynote address in Germany this week, Read More

News

What might a new approach by Google to the hotel industry look like?

By Viewpoints | October 2, 2014

Consider this: Google has invested in flight information provider ITA Software and hotel metasearch engine Room77. NB: This is an opinion by Richard Vaughton, director at DiscoveryHolidayHomes. It Read More

News / Online

Lessons for travel - omni-channel shopping and the new digital consumer

By Timothy O'Neil-Dunne | September 30, 2014

Understanding the digital consumer from research outside of the travel industry is both relevant and timely. CapGemini one of the leading professional service companies has just published its lates Read More

News / Technology

CWT mobile bookings, HolidayIQ revamps, Clink Hostels, Edinburgh Airport Glass, and more...

By PhocusWire | September 30, 2014

This is a roundup of product news and announcements for travel DEVICES in tourism and hospitality for September 2014. Tuesday 30 September 2014: Carlson Wagonlit Travel pilots in-app hotel booki Read More

News / Distribution

Putting the Good back into Google - a massive rethinking of its role in hospitality?

By Viewpoints | September 29, 2014

How can Google re-establish it’s moral and useful, self admitted position on planet search and in particular in the travel industry? NB: This is an opinion by Richard Vaughton, director at Discover Read More

News

Internet giants Google, Facebook and Twitter told to store Russians' data in Russia

By PhocusWire | September 26, 2014

SECURITY: Russia is getting tough on US online companies which by not storing data on Russians in the country are not complying with the same laws as local media companies, including local search en Read More

News / Distribution

Google, James Bond and the Closed-Open world of hotel distribution

By Viewpoints | September 24, 2014

There is always plenty of interest and mutterings in the industry over what Google plans to do next in the travel industry. NB: This is an analysis by Craig Stewart, a director at hotel distributio Read More

News / Technology

Has Apple lost the global smartphone war to Google?

By PhocusWire | September 23, 2014

DEVICES: Apple is an extraordinary company. It woke up the music distribution industry. It created a device (the iPad) which at the time many of us didn't REALLY think we needed - but we still bough Read More

News

Waiting is no longer an option with mobile payments

By PhocusWire | September 22, 2014

DEVICES: Mobile browsing is one thing, communicating on-the-go is another. But where devices and a consumer's ability to be a fully-connected traveller really starts circling 360 degrees is in the p Read More

News / Online

Google's 2014 travel study: App mania has ebbed, yet booking by smartphone is still hot

By Sean O'Neil | September 16, 2014

Each year, Google publishes a travel study that shares key insights about US traveler shopping behavior. This year's report, the 2014 Traveler's Road to Decision, has yet to be published on its mar Read More

News / Distribution

Google has mapped the moon and mars, don't leave your hotel out

By Viewpoints | September 12, 2014

You have been told for years to spend as much time as possible on your TripAdvisor page. It is still relevant but it is time to have a closer look at another of your online tools. Google business p Read More

News / Online

Combining migrating wildebeests, travel knowledge, geo-location and Google Maps

By Kevin May | September 12, 2014

The migrating wildebeests is one of the most widely documented phenomenons in nature and a draw for thousands of tourists every year. But what can you do it you're a local tour operator that counts Read More

News / Online

What happened when one man willingly gave Google all his data

By PhocusWire | September 10, 2014

MARKETING: Big Data, "Do No Evil" and privacy... But also innovation, evolution and open web (and lives). These are issues that are synonymous with how the web is developing and how we, as its users Read More

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