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News / Technology

Those Google stages of travel applied to mobile

By Linda Fox | November 24, 2015

Google has been increasingly pushing micro-moments in recent months - those times when consumers turn to mobile for quick information and how marketers can take advantage. The search giant has han Read More

News / Technology

Virgin Atlantic tries Microsoft in latest customer experience push

By Kevin May | November 12, 2015

Virgin Atlantic seems to like trying new technology as a motivator for getting more passengers sitting in its expensive seats. In February 2014 the airline trialled the use of nerdy Google Glass sp Read More

News / Distribution

Lufthansa touts Google as big-name partner, direct-connects starting elsewhere

By Kevin May | November 4, 2015

Lufthansa is forging ahead with its efforts to establish partnerships with intermediaries and other travel brands - with Google going live this week. The airline is currently embroiled in a bruisin Read More

News / Online

How online travel is evolving in a mobile-first country

By Kevin May | October 27, 2015

There are a growing number of countries that be considered genuine recipients of the title "mobile-first". Such countries are not those that have a vociferous tech media that would have people thin Read More

News / Distribution

Google is open for pilots of IATA NDC-style airline distribution

By Martin Cowen | October 22, 2015

The airline distribution industry has heard a lot about IATA's new distribution capability (NDC) -- the XML-based data transmission standards it is hoping will replace today's less flexible standards. Read More

News / Distribution

Fear, loathing, and category killers: A chat about hotel distribution and merchandising

By Valyn Perini | October 20, 2015

The past month has been a "wow" moment for hotels, at least when it comes to distribution and merchandising. Last week, Priceline Group abandoned its resistance and signed up to provide its hotel i Read More

News / Online

Airlines warned giving Google any data will ensure you're hostage to it for life

By Kevin May | October 12, 2015

It's almost remarkable that over five years have now passed since Google made its first significant foray into the travel industry. Google had, lest we forget, been working "within" travel for year Read More

News / Online

eDreams hits back over Ryanair claims it is misleading consumers on Google

By Kevin May | October 6, 2015

UPDATE: eDreams has responded with a strong rebuke of Ryanair's statement earlier today. “eDreams notes Ryanair’s latest attack on the fast-growing online travel agency (‘OTA’) sector. As an OTA, Read More

News / Technology

Yo ho ho hotels, is your website ready for Christmas?

By Viewpoints | October 6, 2015

Like it or not, the cards and gift wrap are already in the shops. Christmas is coming and, like traditional high-street retailers, hotels should start "tinselling up" their own digital shop windows. Read More

News / Technology

Why do people delete mobile apps?

By Kevin May | October 2, 2015

There are many other sectors that the travel industry can learn from when it comes to ecommerce and the development of mobile apps. These learnings are particularly important given that the competi Read More

News

Dohop to power flights on giant Yandex search engine in Russia

By Kevin May | October 2, 2015

It's been quite a month for Dohop, with the Icelandic metasearch provider this week securing a deal to power flights on Russia's biggest search engine. Yandex currently commands around 60% of all s Read More

News / Technology

Should second-screening be your first priority?

By Viewpoints | October 1, 2015

With UK adults spending twice as much time on their digital devices than watching TV, many brands have tried to exploit the overlap between the two. NB: This is a viewpoint from Peter Matthews, fou Read More

News / Online

British Airways uses Google to showcase why passengers should fly business to NYC

By Kevin May | September 28, 2015

How should an airline persuade customers that they should spend a £2,800 on a return ticket from London to New York? British Airways claims it is the first airline in the UK to "allow" Google Stree Read More

News

TripAdvisor and Google make the top three hotel search results even more precious

By Sean O'Neil | September 23, 2015

In recent months, TripAdvisor and Google have continued to experiment with how they display hotels in their metasearch services for consumers. Their design changes prompt users to pay even more specia Read More

News / Distribution

For hotels, Google expands direct commission-based bookings [UPDATED]

By Sean O'Neil | September 22, 2015

Today Google announced some changes to how it markets and distributes hotel inventory, making it easier for hotels to list their properties directly on its site -- and to collect leads seamlessly on m Read More

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