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TripAdvisor slammed in Russia over Crimea map designation

By Kevin May | February 26, 2016

Strained relations between the West and Russia have even hit the world of online travel, with accusations that TripAdvisor is misrepresenting the status of Crimea. The row has nothing to do with th Read More

News / Online

How a car rental giant is trying to work with (rather than against) Google

By Kevin May | February 8, 2016

Google does not currently have a dedicated car rental service (similar to hotels and flights), so providers are forced to rely on tweaking their existing ways of working with it. The fact that car Read More

News / Technology

SEO alert: Google overhauls its travel search interface for mobile

By Viewpoints | February 3, 2016

Another day, another search engine optimization (SEO) wobble. In late January, Google released a major re-design of its mobile search interface for trip planning. NB: This is a viewpoint by Matthew Read More

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Five SEO rules for the travel industry

By Viewpoints | February 2, 2016

When it comes to SEO, there are best practices which are universal, immutable laws, and then there are a slew of strategies and tactics that you can/should employ depending on your industry, how compe Read More

News / Online

Ixigo proves Facebook (not YouTube) is the place for video marketing

By Kevin May | February 1, 2016

Sometimes the chaos that is Facebook can actually be a gold mine for travel brands, with even YouTube taking a back seat when it comes to video marketing. On the one hand, India-based metasearch en Read More

News / Technology

At ALIS, Hilton, IHG, and Google execs talk mobile tech

By Juliana Shallcross | January 25, 2016

The Americas Lodging and Investment Conference kicked off in Los Angeles on Monday with a trio of discussions about travel technology -- the first such tech talk for the show in eight years. Not surpr Read More

News / Technology

In-app search on Google enters new phase

By Kevin May | January 19, 2016

Mobile app indexing could be one of the quieter trends to emerge in travel marketing during 2016. HotelTonight and Chimani, a provider of tourist apps for National Parks in the US, are part of a pi Read More

News / Distribution

Why you should never consider a travel planning startup

By Viewpoints | January 14, 2016

Having founded WorldMate and Desti (which also swallowed Plnnr), not a week goes by without me being approached by an entrepreneur who has started/is starting/is contemplating a travel startup. NB: Read More

News / Online

As Yelp struggles, might a travel giant eat it?

By Rob Lovitt | January 8, 2016

With almost 170 million monthly visitors, estimated annual revenues of half-a-billion dollars, and a stock price that’s tumbled from a 2014 high of $97 to today's mere $26, could Yelp be the next grea Read More

News / Technology

As Apple and others get emotional, where might travel fit in?

By Linda Fox | January 8, 2016

There's lots of coverage across mainstream and technology press in the past few hours about Apple buying a company called Emotient. Most of what Apple does generally gains column inches but this on Read More

News / Technology

Apple Watch - consumers have lost that lovin' feeling

By Kevin May | December 20, 2015

The Apple Watch arrived on the scene in April this year, greeting with typical levels of Apple-related hype both from the company itself and its masses of fans. And given that this was an entirely Read More

News / Distribution

Airline system look-to-book ratios soar, expected to go 10x higher

By Kevin May | December 10, 2015

Back in the good old days, say around 20 years ago, airline systems had a 10:1 ratio of searches to actual bookings. Fast forward to 2015 and a metric of such apparent efficiency is extremely hard Read More

News / Distribution

Ryanair keeps Google Flight Search agreement despite legal battle

By Kevin May | December 8, 2015

Google Flight Search will continue to be a friend of Ryanair even as the pair prepare to battle it out in the courts over an advertising dispute. The confirmation came as another broadside was fire Read More

News / Technology

Google's power, and its latest statistics, dominate BTO

By Martin Cowen | December 7, 2015

Google was a constant theme during the keynotes at last week's Buy Tourism Online event in Florence, Italy, but Lufthansa's distribution cost charge (DCC) also made a few honorary appearances. Del Read More

News / Online

Ryanair to take Google and eDreams to court over misleading advertising claim

By Kevin May | December 2, 2015

UPDATE: Ryanair says it welcomes an initial "first step" by eDreams to modify how the online travel agency displays its advertising on Google. The OTA has changed "Ryanair: Cheap Flights" to "Ry Read More

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