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Why you should never consider a travel planning startup

By Viewpoints | January 14, 2016

Having founded WorldMate and Desti (which also swallowed Plnnr), not a week goes by without me being approached by an entrepreneur who has started/is starting/is contemplating a travel startup. NB: Read More

News / Online

As Yelp struggles, might a travel giant eat it?

By Rob Lovitt | January 8, 2016

With almost 170 million monthly visitors, estimated annual revenues of half-a-billion dollars, and a stock price that’s tumbled from a 2014 high of $97 to today's mere $26, could Yelp be the next grea Read More

News / Technology

As Apple and others get emotional, where might travel fit in?

By Linda Fox | January 8, 2016

There's lots of coverage across mainstream and technology press in the past few hours about Apple buying a company called Emotient. Most of what Apple does generally gains column inches but this on Read More

News / Technology

Apple Watch - consumers have lost that lovin' feeling

By Kevin May | December 20, 2015

The Apple Watch arrived on the scene in April this year, greeting with typical levels of Apple-related hype both from the company itself and its masses of fans. And given that this was an entirely Read More

News / Distribution

Airline system look-to-book ratios soar, expected to go 10x higher

By Kevin May | December 10, 2015

Back in the good old days, say around 20 years ago, airline systems had a 10:1 ratio of searches to actual bookings. Fast forward to 2015 and a metric of such apparent efficiency is extremely hard Read More

News / Distribution

Ryanair keeps Google Flight Search agreement despite legal battle

By Kevin May | December 8, 2015

Google Flight Search will continue to be a friend of Ryanair even as the pair prepare to battle it out in the courts over an advertising dispute. The confirmation came as another broadside was fire Read More

News / Technology

Google's power, and its latest statistics, dominate BTO

By Martin Cowen | December 7, 2015

Google was a constant theme during the keynotes at last week's Buy Tourism Online event in Florence, Italy, but Lufthansa's distribution cost charge (DCC) also made a few honorary appearances. Del Read More

News / Online

Ryanair to take Google and eDreams to court over misleading advertising claim

By Kevin May | December 2, 2015

UPDATE: Ryanair says it welcomes an initial "first step" by eDreams to modify how the online travel agency displays its advertising on Google. The OTA has changed "Ryanair: Cheap Flights" to "Ry Read More

News / Technology

How video influences travel decisions

By Linda Fox | December 1, 2015

Google shared some interesting figures on travel and YouTube in November showing how consumers engage with video when researching and planning trips. The figures were from research Google carried o Read More

News / Distribution

Google's NDC interest should inspire us all

By Viewpoints | December 1, 2015

One of the main reasons behind IATA's New Distribution Capability (NDC) was to open airline content to new technology providers, and with Google quietly exploring it, other tech giants and startups al Read More

News / Technology

Those Google stages of travel applied to mobile

By Linda Fox | November 24, 2015

Google has been increasingly pushing micro-moments in recent months - those times when consumers turn to mobile for quick information and how marketers can take advantage. The search giant has han Read More

News / Technology

Virgin Atlantic tries Microsoft in latest customer experience push

By Kevin May | November 12, 2015

Virgin Atlantic seems to like trying new technology as a motivator for getting more passengers sitting in its expensive seats. In February 2014 the airline trialled the use of nerdy Google Glass sp Read More

News / Distribution

Lufthansa touts Google as big-name partner, direct-connects starting elsewhere

By Kevin May | November 4, 2015

Lufthansa is forging ahead with its efforts to establish partnerships with intermediaries and other travel brands - with Google going live this week. The airline is currently embroiled in a bruisin Read More

News / Online

How online travel is evolving in a mobile-first country

By Kevin May | October 27, 2015

There are a growing number of countries that be considered genuine recipients of the title "mobile-first". Such countries are not those that have a vociferous tech media that would have people thin Read More

News / Distribution

Google is open for pilots of IATA NDC-style airline distribution

By Martin Cowen | October 22, 2015

The airline distribution industry has heard a lot about IATA's new distribution capability (NDC) -- the XML-based data transmission standards it is hoping will replace today's less flexible standards. Read More

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