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Practice what you preach on Twitter or risk angering your customers

By Kevin May | May 18, 2010

Some fall-out from this week’s disruption to flights in Northern Europe has shed light once again on how companies should use Twitter. Read More

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Wolf of PhoCusWright chronicles online travel, mobile chaos

By Dennis Schaal | May 7, 2010

Oh, the chaos. Read More

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Facebook gives TravelMuse some back talk

By Dennis Schaal | May 6, 2010

TravelMuse and Facebook are talking, back and forth. Read More

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WAYN and Rummble unite for travel tips service, site back in the black

By Kevin May | May 5, 2010

WAYN and personalised recommendation engine Rummble have joined forces to add a new reviewing and tips service into the travel social network. Read More

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USRentACar claims it is first car hire website to Like Facebook

By Kevin May | April 30, 2010

It was only a matter of time before the floodgates opened following Facebook's social graph treatise last week - and the Like button is gaining momentum in travel. Read More

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Jungle fever at OpenTravel as talk turns to Google, ITA Software, Apple, Facebook

By Dennis Schaal | April 28, 2010

Elephants and gorillas and disruption, oh my. Read More

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KLM uses Facebook for social media luggage tag promo

By Kevin May | April 22, 2010

Simple and fun idea from KLM - fresh from the more arduous task of running test flights into the volcanic ash cloud earlier this week - with a clever use of Facebook. Read More

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How social media came to the fore in the European ash crisis

By Kevin May | April 19, 2010

If the US presidential election of 2008 was the first occasion that social media played a major role in politics, then perhaps the ash drama of 2010 will be the most significant so far in travel. Read More

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Teletext Holidays latest to single out social media as key channel

By Kevin May | April 7, 2010

A trend for UK travel companies to announce they are taking social media seriously and appointing dedicated agencies to build a strategy continues with Teletext Holidays. Read More

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Air Asia claims social media victory, admits huge resources needed to manage

By Siew Hoon Yeoh | April 7, 2010

AirAsia charts another milestone in its efforts on the social media front when its Facebook Fan Page exceeded the 200,000-fan base last week. Read More

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Travelocity trying every conceivable channel as Roaming Gnome hits Chatroulette

By Kevin May | April 5, 2010

Travelocity company mascot, The Roaming Gnome, appears to be fronting the first push by a travel company to tap into the mind-boggingly growth and popularity of Chatroulette. Read More

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EasyJet taking social media seriously as Facebook booking engine comes a step closer

By Kevin May | April 1, 2010

Will EasyJet be the first low cost carrier to offer full booking facilities on a major social network? It appears so after confirmation that it is considering such a facility for Facebook. Read More

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How Google made search sexy again in one week

By Siew Hoon Yeoh | March 26, 2010

So Google makes the news for two reasons: its pull-out of China (it has shut down its mainland portal and diverted searches to its uncensored Hong Kong-based site) and moving into travel metasearch. Read More

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Are social networks killing the art of sharing information?

By Siew Hoon Yeoh | March 18, 2010

Soon we will no longer need to talk to one another to find out how we are, where we are and what we are doing. Read More

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Amadeus launches mobile service, joins Sabre at the trip planning party

By Kevin May | March 17, 2010

Amadeus has officially unveiled the mobile version of CheckMyTrip, a mobile trip planning and management service for travellers which also includes an iPhone and Facebook app. Read More

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