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News
/
Technology
Artificial intelligence and the drive for an emotional connection with travelers
By Linda Fox
|
July 12, 2018
Amadeus is experimenting with a branch of artificial intelligence called "reinforcement learning."
Read More
News
/
Online
VIDEO: Tours and activities from two perspectives
By PhocusWire
|
July 11, 2018
We all know the widely-used phrases - "hottest sector in the industry", "ripe for growth", "fragmented but fixable", etc.
Read More
Interview
/
Startups
STARTUP STAGE: Avionero aims to bring flexibility to flight search
By Mitra Sorrells
|
July 11, 2018
Avionero is a flight search and price comparison site that uses artificial intelligence to help users find flights they might not have been directly searching for.
Read More
News
/
Distribution
Attribute-based selling comes to hotel reservation systems
By Mitra Sorrells
|
July 11, 2018
Attribute-based selling is a concept that has generated buzz in hospitality circles in recent years and now Amadeus is implementing this strategy as part of its new guest reservation system being...
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News
/
Online
Booking.com gets down to Basics, gets rates from other agencies
By Kevin May
|
July 10, 2018
In what could be a significant strategic development, Booking.com is now getting inventory and exclusive prices for hotels from other online travel agencies.
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News
/
Distribution
New scenarios for a fast-moving airline distribution landscape
By Linda Fox
|
July 10, 2018
Airline distribution has evolved more in the last three years than perhaps at any time in the previous 20 before it.
Read More
News
/
Online
Booking Holdings acquires HotelsCombined in Asia Pacific land grab
By Kevin May
|
July 9, 2018
HotelsCombined has ended 13 years as an independent business following a deal to sell to Booking Holdings.
Read More
News
/
Online
Reimagining customer experience, part 1: digital design
By Mitra Sorrells
|
July 9, 2018
This month we're exploring the topic of customer experience across the travel space. We begin with a look at how brands are designing their digital interfaces - websites and apps - to create an...
Read More
Interview
/
Startups
STARTUP STAGE: Sleepbox's micro-hotels house travelers in urban areas
By Jill Menze
|
July 5, 2018
Sleepbox's portable micro-hotels are designed for travelers stuck in an airport or looking for a cheap and easy place to stay. The modular rooms are geared toward millennials who want accommodations...
Read More
News
/
Online
VIDEO: Next generation of travel tech leaders
By PhocusWire
|
July 4, 2018
Generally, the current crop of leaders of the industry were brought up on the early days of ecommerce.
Read More
Interview
/
Technology
STARTUP STAGE: Safr wants to make ride-sharing safe for women
By Jill Menze
|
July 3, 2018
Accusations of assault and discrimination have trailed leading ride-share companies for some time now, and women-focused startup Safr is aiming to change the experience for riders and drivers alike.
Read More
News
/
Online
Tripsta web agency halts operations amid financial row
By Kevin May
|
June 29, 2018
Online travel agency group Tripsta has suspended operations in the wake of a failed new business plan that is being blamed on "certain partners".
Read More
News
/
Online
QOTW: Something about how easy it is to burn cash
By PhocusWire
|
June 29, 2018
Quote from Craig Paddock, director of search for MMGY Global, in an article on PhocusWire this week.
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News
/
Online
Online travel agencies face action for search, charges and discount practices
By Kevin May
|
June 29, 2018
An ongoing probe into sales tactics by online travel agencies has seen a number of brands warned over the way they display prices and market to users.
Read More
News
/
Online
Travelers waiting to book tours and activities, prefer local experiences
By Jill Menze
|
June 27, 2018
Summer is a busy season for tours and attractions operators, with the vacation-heavy months bringing with them an influx of people looking for things to do. But how - and when - are travelers booking...
Read More
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Meta launches AI agent with travel booking capabilities
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OTA marketing spend rose again in Q2
From Our Partners
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The agentic traveler: Is travel ready for AI booking demand?
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How AI is changing travel companies’ spending habits
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Trust at scale: Can Tripadvisor turn review data into action?
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PhocusWire's travel tech news briefs: Amadeus, Hospitable, Cloudbeds and more...
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The reach is rented: Why travel brands need to stop building for algorithms
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Online
Trip.com's TripGenie to get booking capabilities through Mastercard partnership
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Guesty acquires Smily to expand in French STR market
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Distribution
European hotels maintain direct distribution lead over OTAs
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