Top Travel Tech Weekly News

News / Technology

Virtual reality is still finding its space at the customer experience table

By Linda Fox | July 25, 2018

Virtual reality hasn't gone mainstream, but barriers to content creation are coming down so it could still build momentum in travel. Read More

Interview / Technology

Q&A: Nordic Choice Hotels on how innovation drives the customer experience

By Nordic Choice Hotels & ALICE | July 24, 2018

ALICE co-founder and president Alex Shashou sat down with Nordic Choice head of business Christian Lunden to discuss innovation at Nordic Choice properties and how the influence of other industries... Read More

News / Technology

How AccorHotels uses biometrics to unlock travelers' wants and needs

By Linda Fox | July 24, 2018

Le Club AccorHotels is looking to gain deeper insight on customers through Seeker, an initiative that uses biometrics to track responses and get closer to what travelers want. Read More

News / Online

Google on why consumers like to know more before they travel

By Linda Fox | July 23, 2018

Google delves into mobile search trends to discover traveler motives to know more before they go. Read More

News / Technology

Reimagining customer experience, part 3: Airport innovations

By Mitra Sorrells | July 23, 2018

For part three we take a look inside airport terminals where a variety of innovative work is being done to improve and ease the process of air travel. Read More

Interview / Startups

STARTUP STAGE: Swayy helps hotels manage influencer campaigns at scale

By Jill Menze | July 23, 2018

Swayy is a tool for hotels to find, book and maintain relationships with social media influencers. It matches hotels with pre-vetted, relevant influencers, and Swayy’s closed-loop system allows both... Read More

News / Online

QOTW: Something about the reality of innovation

By PhocusWire | July 20, 2018

Quote from Brian Solis, principal analyst and futurist at Altimeter, in an article on PhocusWire this week. Read More

News / Distribution

Regulator called out for not enforcing airline distribution rules

By Linda Fox | July 20, 2018

ETTSA, the organisation representing GDS and OTAs, has lodged a complaint against the European Commission for failing to enforce airline distribution regulations. Read More

News / Online

Secret Escapes unlocks new investment round of £52M

By Kevin May | July 19, 2018

Secret Escapes has landed another funding round - the second time in the space of eight months that its secured a $50 million investment. Read More

News / Technology

Booking.com tests marketplace offering third party technology

By Linda Fox | July 19, 2018

Booking Holdings is piloting a service that offers access to third party technology platforms for its hotel customers. Read More

News / Online

Fresh faces, new voices at The Phocuswright Conference

By PhocusWire | July 19, 2018

Our sister brand Phocuswright's flagship conference always features the most high-profile names in the digital travel economy - the leaders of the brands that shape the industry. Read More

News / Distribution

Airbnb told to get in line with European consumer law

By Linda Fox | July 17, 2018

Airbnb has been told by the European Commission to clean up its pricing as well as commercial terms. Read More

News / Online

Booking Holdings invests $500M in Didi ground transport platform

July 17, 2018

Didi Chuxing has caught the eye of Booking Holdings, with a $500 million capital injection and a major strategic partnership. Read More

News / Online

Who won the FIFA World Cup? Private Accommodation FC

By Kevin May | July 16, 2018

France secured their second FIFA World Cup in two decades last weekend - but victory also came to the private accommodation sector during the tournament. Read More

News / Online

Reimagining customer experience, part 2: Brian Solis on iteration vs. innovation

By Mitra Sorrells | July 16, 2018

What we really should be talking about is how are you designing experiences that people are willing to find and pay more for and love and recommend. Read More

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