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Distribution
Fraudulent hotel bookings hit $5.2 billion in 2017
By Mitra Sorrells
|
May 8, 2018
The American Hotel & Lodging Association says consumers paid $5.2 billion in fraudulent and misleading hotel booking transactions with third-party travel companies in 2017.
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News
/
Online
Unlocking travel security, part 1: The threat landscape
By Mitra Sorrells
|
May 7, 2018
Equifax, Yahoo, Ebay – all major brands that have been the targets of cyber criminals, with millions of customers impacted in each case.
Read More
News
/
Distribution
Airline distribution surcharge trend tipped to slow
By Kevin May
|
May 7, 2018
Air France-KLM could be the last of the major airline groups to introduce a fee for passengers that book tickets through the global distribution systems.
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News
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Startups
QOTW: Something about customer discovery at travel startups
By PhocusWire
|
May 4, 2018
Quote from Richard Holden of Google.
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Interview
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Startups
Phocuswright Europe 2018 Preview: Lin Xu says people have it wrong about investors
By PhocusWire
|
May 4, 2018
Here is she discusses the misconceptions people have about the investment community, her love of tours and activities and why the industry should get out and explore a little more.
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Interview
/
Startups
STARTUP STAGE: Chozun offers blockchain system for experiences and loyalty
By Mitra Sorrells
|
May 3, 2018
Australian entrepreneurs Teresa Truda and Zia Word pivoted the focus of their app to Chinese outbound millennial travelers after they were accepted into Chinaccelerator, a Shanghai-based startup...
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News
/
Distribution
Air Canada and WestJet irked over Hopper's Secret Fares
By Mitra Sorrells
|
May 2, 2018
Since its long-awaited launch in 2015, Hopper has established a unique – and, it appears, lucrative – platform to sell flights.
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News
/
Online
TripAdvisor extends animal welfare policy, critics say "falls short"
By Kevin May
|
May 2, 2018
Campaigners for animal rights have welcomed a shift in strategy at TripAdvisor for selling tickets to animal-based attractions - but say the brand should go further.
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News
/
Online
What travel management companies can learn from leisure booking practices
By Mitra Sorrells
|
May 1, 2018
Business travelers are frustrated with corporate travel booking systems that have limited choices, high rates, antiquated technology and inconvenient interfaces - and that frustration is driving many to...
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Interview
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Startups
STARTUP STAGE: Stay22 targets event accommodation
By Kevin May
|
April 30, 2018
The event services platform has $750,000 in its back pocket after a recent funding round, helping with its mission to help organizers provide accommodation to attendees.
Read More
Interview
/
Technology
Phocuswright Europe 2018 Preview: Q&A with Google's Richard Holden
By PhocusWire
|
April 30, 2018
Ahead of the event, he discusses how Google has no plans to become an OTA, the importance of search and more.
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News
/
Technology
QOTW: Something about overhauling business models
By PhocusWire
|
April 27, 2018
Quote from Alex Bainbridge at DestinationCTO.
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News
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Online
HomeAway tips wider shift from guest fees, admits brand complexity with VRBO
By Kevin May
|
April 27, 2018
The fee structure in vacation rentals is likely to shift more towards to suppliers rather than guests over time, Expedia Group predicts.
Read More
News
/
Technology
How AI is rewriting content creation for travel
By Mitra Sorrells
|
April 25, 2018
Content is the foundation of a brand’s interaction with its customers. Whether in the form of a website, mobile app, emails, or a social campaign, the words a brand uses provide both information and...
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Interview
/
Startups
STARTUP STAGE: Tripfuser takes on planning and tours
By Kevin May
|
April 24, 2018
The company is live in seven countries, has 38 employees and includes a number of core elements including a marketplace, chat tools and a trip building platform.
Read More
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Germany sets a travel spending record—sustaining it won’t be simple
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The hotel industry's real TikTok GO problem has nothing to do with TikTok
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Tripadvisor to sell TheFork to American Express for $700M
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