Top Travel Tech Weekly News

News / Technology

How AI is quietly rewriting hospitality job descriptions

By Matthew Parsons | August 20, 2026

As AI moves from experimental to essential, hospitality operators need employees who understand both the technology and businesses these tools are meant to serve. Read More

News / Online

CEO Spotlight: Harman Singh Narula of Canary Technologies

By Morgan Hines | August 19, 2026

Canary Technologies CEO Harman Singh Narula discusses the company's strengths and the future of travel in conversation with PhocusWire. Read More

News / Online

How Mad Monkey aligned its social media strategy with the way its guests travel

By Cathy Walsh | August 18, 2026

The hostel operator has built a multifaceted creator strategy around how young travelers discover destinations, connect with one another and move through Southeast Asia. Read More

Opinion / Technology

AI tools are becoming a single point of failure for hotels: How to reduce the risk

By Stephan Wiesener and Mike Rawson | August 17, 2026

Apaleo's Stephan Wiesener and citizenM's Mike Rawson argue that hotels need to treat AI resilience as an architectural consideration. Read More

News / Technology

Case studies on AI in travel highlight data, trust and bottleneck challenges

By Linda Fox | August 14, 2026

Phocuswright Europe 2026 provided a platform for three companies—TravlrID, TrustYou and The Hotels Network—to share examples of AI in action and debate challenges. Read More

News / Technology

The challenge of keeping AI-generated travel review summaries accurate, objective and useful

By Abby Crotty | August 13, 2026

AI-generated review summaries promise simplicity in travel, but can they capture the full picture? Read More

Interview / Technology

AI transformation in travel: Javier Cabrerizo of HBX Group

By Morgan Hines | August 12, 2026

Javier Cabrerizo, chief strategy, transformation and AI officer for HBX Group, sat down with PhocusWire as part of our AI Transformation in Travel series. Read More

News / Technology

What the EU AI Act means for the travel industry

By Mark Frary | August 11, 2026

The EU AI Act requires clear labeling of AI-generated content and transparency when customers are interacting with AI systems. Read More

Opinion / Technology

TourRadar's Travis Pittman on rebuilding the company using AI

By Travis Pittman - TourRadar | August 10, 2026

TourRadar CEO and co-founder Travis Pittman outlines his experience training AI, comparing the experience to training a junior employee. Read More

News / Finance

Airbnb continues hotel push: 'Stepping on the gas'

By Abby Crotty | August 6, 2026

Airbnb’s hotel business performing is “significantly better than expected,” CEO and co-founder Brian Chesky said. Read More

News / Finance

Expedia Group is investing in AI that doesn't convert yet

By Linda Fox | August 5, 2026

Expedia Group upped its 2026 guidance on the back of its Q2 results and discussed where AI is having the greatest impact. Read More

News / Finance

Booking Holdings: AI visibility is up, but referrals stay under 1% of room nights

By Abby Crotty | August 4, 2026

Traffic from LLMs accounts for less than 1% of Booking Holdings' room nights, CFO Ewout Steenbergen said during the company's second-quarter earnings call. Read More

News / Technology

Navigating the future of OBTs in an AI-driven travel industry

By Mark Frary | August 4, 2026

Business travel has reached an "inflexion point" on the use of AI, with companies determining how to best incorporate the technology. Read More

News / Technology

Meeting travel agents where they are: Why conversational chat decides agentic AI adoption

By Ami Goldenberg - Oversee | August 3, 2026

Oversee CTO and co-founder Ami Goldenberg argues that agentic AI in travel operations succeeds or fails on adoption—and what decides adoption is the interface agents touch every day. Read More

News / Technology

Beyond chatbots, is AI working in travel?

By Linda Fox | July 31, 2026

Travel industry leaders debated the impact of AI so far, where startups stand and the challenges we're not discussing enough during a session at Phocuswright Europe 2026. Read More

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