Menu
Home
Latest News
Hot Topics
ChatGPT
Events
Phocuswright
About Us
Home
Hot Right Now
Brands
Airbnb
Booking.com
Expedia
Google
Tripadvisor
Vrbo
Trends
Ukraine Crisis
Artificial Intelligence
Distribution
Health
Marketing
Payments
Revenue Management
Security
Sustainability
Sectors
Airlines
Business Travel
Ground Transportation
Hotels
Metasearch
Online Travel Agencies
Private Accommodation
Tours and Activities
Editors' Picks
Sounding Off
Watch
PhocusWire on YouTube
Future-Proofing Travel
New Reality With...
Phocuswright on YouTube
WebInTravel on YouTube
Listen
How I Got Here podcast
InPhocus podcast
Events
Webinars
The Phocuswright Conference
Phocuswright Europe
WebInTravel
PhocusWire Pulse
Welcome to Pulse
Green Light For Ground Transportation
A New Traveler Experience
Emerging Innovation
Startups In The Spotlight
Rentals On The Rise
Travel Marketing Tactics
Progress In Travel Payments
Decoding Travel Security
A New Age For Social Media
Loyalty For The Long Haul
Safer & Seamless
Diversity In Leadership
PhocusWire Flash
Startups
Hot 25 Travel Startups 2023
Hot 25 Startups 2022
Hot 25 Startups 2021
Hot 25 Startups 2020
Hot 25 Startups 2019
Startup Stage
Phocuswright Innovation
Company Culture
Diversity and Inclusion
How I Got Here
In The Big Chair
Women's Leadership
PhocusWire Vitals
Destination X
Financial Earnings
From Our Partners
My Method
Thought Leadership
Northstar Family
BHN Group
Business Travel News
Incentive
Inntopia
Meetings & Conventions
The Beat
TravelAge West
TravelPulse
Travel Weekly
TravelTech Show
WebInTravel
Editors Pick
News
/
Technology
ChatGPT: A chatty dozen of travel tools and services
By Derek Catron
|
April 18, 2023
Travel companies are using ChatGPT for everything from personalized itinerary recommendations to social media marketing and 24/7 customer support.
Read More
News
/
Online
Consumers see costs as barrier to sustainable travel
By Kathryn Walson
|
April 17, 2023
While several travel organizations and brands say they are trying to help people choose greener travel, challenges include cost and helping consumers identify more sustainable options.
Read More
Opinion
/
Online
Is Airbnb hurt by its treatment of property managers?
By Steve Milo - Vtrips
|
April 14, 2023
Airbnb stock dropped recently after a report that many hosts are marking up prices on its website to encourage guests to book direct and save money.
Read More
Interview
/
Online
CEO Spotlight - Kenneth Purcell of iSeatz
By Kathryn Walson
|
April 13, 2023
Kenneth Purcell founded iSeatz to automate the restaurant reservation process for hotel guests, and it has since expanded to connect hospitality, airline and financial services brands with a wide...
Read More
Opinion
/
Technology
Taking the long view of American Airlines’ NDC strategy
By Jeff Klee - AmTrav
|
April 12, 2023
Although its recent actions have left many wondering if American Airlines is trying to kill third-party distribution, it is the ultimate of ironies that its NDC strategy might just be what saves it.
Read More
News
/
Technology
Airlines brace for summer chaos as wider tech issues remain
By Linda Fox
|
April 11, 2023
Schiphol Airport is capping its passenger numbers at 66,000 per day in May while Lufthansa said in February that it was reducing its 2023 summer schedule by 34,000 flights.
Read More
News
/
Online
Aviation industry invests in SAF to reach climate targets
By Kathryn Walson
|
April 10, 2023
With development of hydrogen- and electric-powered planes for long-haul flights too far off, airlines look to investments in sustainable aviation fuel to help meet carbon emissions goals.
Read More
News
/
Online
New efforts emerge to inform consumers about sustainable travel
By Kathryn Walson
|
April 7, 2023
Kayak, the U.S. Travel Association and the Global Hotel Alliance are among the brands and organizations aiming to help people choose greener destinations and properties.
Read More
Opinion
/
Technology
ChatGPT means radically improved travel sales conversion
By Terry Jones
|
April 7, 2023
Travelocity founder Terry Jones says his past work creating Wayblazer makes him confident ChatGPT and other forms of generative AI will permanently disrupt the user interface in travel.
Read More
News
/
Online
Viator's Ben Drew on further growth, educating consumers
By Linda Fox
|
April 6, 2023
Viator president Ben Drew attributes its recent growth to “changing almost everything about the business” in the past three years.
Read More
Opinion
/
Online
Travel needs more leadership to fight climate change
By Bob Garner - EnviroRental
|
April 5, 2023
The short-term rental industry must own its share of the responsibility for reducing emissions, writes Bob Garner, CEO and founder of EnviroRental.
Read More
News
/
Technology
Expedia adds ChatGPT for travel planning in iOS app
By Mitra Sorrells
|
April 4, 2023
While the integration of ChatGPT has happened in a matter of weeks, CEO Peter Kern says it has been done very carefully, with controls in place to ensure the interactions relate only to travel and are...
Read More
News
/
Online
Google redesigns hotel browsing on mobile
By Derek Catron
|
April 3, 2023
Google also confirmed PhocusWire reports of a pilot program in which it is offering to give consumers a refund on flights if the airfare purchased drops before departure.
Read More
Opinion
/
Online
Should everyone jump on the dynamic pricing bandwagon?
By Frank Belzer – ICON Park
|
March 31, 2023
While Disney has launched one of the most complex dynamic pricing systems, these can create unintended consequences for companies that don’t plan carefully.
Read More
Interview
/
Online
Chasing a dream to digitalize immersive travel in Africa
By Derek Catron
|
March 30, 2023
Charles Shima’s ZaNiheza is building a digital mall for immersive experiences in Africa and beyond.
Read More
More
Most Popular
Latest Stories
Most Popular
News
/
Technology
Microsoft: New AI plugins coming from Tripadvisor, Trip.com, Skyscanner and more
News
/
Technology
Travel’s ChatGPT adventure raises hopes and questions
News Type
Latest News
News
/
Online
Do It For Denmark - Thomas Cook realises sex sells holidays (and helps birth rate) [VIDEO]
News
/
Technology
AI Insights: Generative AI in tour operating
Latest Stories
Event
The Phocuswright Conference 2023
Event
Travel Tech Executive Fellowship
Event
TravelTech Show
Event
Phocuswright Europe 2023
News
/
Startups
Atly plots mapping platform updates with $18M investment
Subscribe Now!
Submit
I accept the
Terms and Conditions
and
Privacy Policy
.
Subscribe Now!
Submit
I accept the
Terms and Conditions
and
Privacy Policy
.
Copyright © 2023 by Northstar Travel Media LLC. All Rights Reserved. Phocuswright 301 Route 17 N., Suite 1150, Rutherford, NJ 07070 USA | Telephone: +1 860 350-4084
Phocuswright
•
The Phocuswright Conference
•
Global Startup Pitch
•
Travel Tech Fellowship
•
Web In Travel
•
Phocuswright Europe
•
Inntopia
•
Retail Travel
•
Hotel Investment