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News
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Technology
Using tech to overhaul one of the most troublesome parts of the travel experience
By Mitra Sorrells
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May 8, 2019
Dubai Airports' Michael Ibbitson explains how the facility is using technology to provide exceptional customer service for the nearly 90 million passengers that pass through it each year.
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News
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Online
Why Europe is a microcosm of wider trends in online travel
By PhocusWire
|
May 7, 2019
Three broad trends illustrate the prowess of the region in the current online travel scene - but, equally, demonstrate how fragile the growth of the sector can be when one particular brand or market...
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News
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Startups
Tourlane quickly adds $47M, plans international expansion and product development
By Linda Fox
|
May 7, 2019
The business offers customers the expertise of travel agents combined with online booking - and it's now raised a total of $81 million in funding.
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News
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Distribution
Booking.com opts for partner route to expand tours and activities
By Kevin May
|
May 6, 2019
A year after buying FareHarbor to spearhead its move into tours and activities, Booking.com is adopting an additional approach and working directly with rival software vendors.
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News
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Online
Latin America, part 1: Mobile, social drive travel forward despite lingering challenges
By Mitra Sorrells
|
May 6, 2019
For the first piece in our series on Latin America, we explore some of the region's characteristics impacting the travel industry.
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Interview
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Technology
Sounding Off: Is tech innovation enough to fix business travel?
By PhocusWire
|
May 3, 2019
Investors are (finally) backing the business travel sector with big bucks - but perhaps the processes that govern it are not as broken as many believe.
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News
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Online
Q1 growth slows for vacation rentals as Expedia Group realigns business for long-term
By Mitra Sorrells
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May 2, 2019
Expedia Group bookings were up 8% in the first quarter of 2019, but only 5% in its vacation rental businesses, now consolidated under the Vrbo brand.
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News
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Technology
Datalex CEO Aidan Brogan quits as financial probe continues
By Kevin May
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May 2, 2019
Troubled airline retail technology specialist Datalex installs temporary boss after the sudden resignation of the CEO.
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News
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Online
Investment bubble or the reality of the private accommodation sector?
By Linda Fox
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May 2, 2019
Headlines position recently funded brands as the next hospitality "unicorns" with big rounds coming in and eye-watering valuations.
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News
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Online
OYO Rooms acquires European rental brand @Leisure Group for €360M
By Kevin May
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May 1, 2019
The acquisition marks the first big international investment by India-based OYO and puts it feet first in the Europe marketplace for private accommodation.
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News
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Online
Welcome to next-generation hospitality: Attribute-based booking, tech-led services and achieving cult status
By Jill Menze
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April 30, 2019
According to the new Drivers of Change in Hospitality report, produced by Amadeus in collaboration with InterContinental Hotels Group, Foresight Factory and Cornell University, there are three key...
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News
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Online
Airbnb will convert commercial properties into luxury rentals
By Mitra Sorrells
|
April 30, 2019
Airbnb is partnering with New York-based RXR Realty to create 200 luxury rentals in a Midtown Manhattan commercial high-rise.
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News
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Online
Ctrip controls half of MakeMyTrip shares after swap deal with Naspers
By Kevin May
|
April 29, 2019
Ctrip gives up 6% of its shares in order to gain a 49% stake in MakeMyTrip, the Indian online travel agency where it's had an interest for over three years.
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News
/
Technology
Middle East, part 4: Aviation innovation
By Mitra Sorrells
|
April 29, 2019
For the final piece in our monthlong series on the Middle East, we take a look at innovations in the airline sector.
Read More
Interview
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Online
Sounding Off: A financial downturn could fuel the power of the platforms
By PhocusWire
|
April 26, 2019
Platforms may continue to dominate but downturns often see the emergence of new players to take on the existing giants at their own game.
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Where hotel AI ambitions meet structural reality
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OTA moats against AI disruption may be shallower than they appear
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Hotels face speed problem as video platforms reshape the booking journey
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Travel community reacts as ex-Sonder CEO raises $6M for Odessia
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PhocusWire's travel tech news briefs: Travelport, Daytrip, Lighthouse and more...
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AI is the next productivity shock: Can travel reap the gains?
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Cloudbeds, Journey partner to help independent hotels compete with brand loyalty programs
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UK investigates Ryanair over family seat fees
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Cendyn launches Wayfinder to help hotels avoid "OTA 2.0"
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