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Online
Thomas Cook's digital strategy - great ideas that came too late
By Kevin May
|
September 23, 2019
Years after when a serious strategy should have been considered, Thomas Cook finally hired its first chief digital officer in the shape of Marco Ryan. He was in the job less than 12 months.
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News
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Technology
Destination marketing, part 3: On the road to smart, "real-time" tourism
By Mitra Sorrells
|
September 23, 2019
For the third piece in this month's series, we look at how technology is enabling DMOs to serve visitors when they are in-destination.
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News
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Technology
TAKE A SURVEY and let your voice be heard on gender equity in travel
By PhocusWire
|
September 23, 2019
Take 10 minutes to share your experiences and opinions on gender equity in travel and receive free Phocuswright research in return.
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News
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Technology
Thomas Cook collapses after investors pull the plug on survival package
By Kevin May
|
September 22, 2019
Plenty of factors have led to the tour operating giant's demise, including its failure, at crucial times, to grasp the complexities of IT and the wider digital world.
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News
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Technology
HRS acquires Conichi to build new payment-focused division
By Mitra Sorrells
|
September 20, 2019
HRS has acquired Conichi as part of its strategy to build a global payment solution.
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News
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Startups
VIDEO: JetBlue Tech Ventures on investment pillars, larger checks and non-travel entrepreneurs
By Linda Fox
|
September 20, 2019
JetBlue Technology Ventures has 24 startups in the portfolio that are seeking to address pain points across the wider business and the customer experience.
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Interview
/
Technology
Sounding Off: A new travel sheriff is needed but will be hard to find
By PhocusWire
|
September 20, 2019
It won't be easy bringing every element of the industry together to take a tech-led approach to sustainability and other issues in destinations.
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News
/
Online
Airbnb says it will IPO in 2020
By Kevin May
|
September 19, 2019
A listing of Airbnb on the public markets will, following those for Uber and Lyft during 2019, be one of the most eagerly awaited IPOs in the travel industry in years.
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News
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Distribution
Loyalty programs still the biggest ancillary earner for most airlines
By Linda Fox
|
September 19, 2019
The latest study of airline ancillary revenue reveals those earning the most for extras such as legroom, meals and bags.
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Interview
/
Distribution
How I Got Here, episode 5 - Philippe Chereque of American Express GBT
By Kevin May
|
September 19, 2019
One of the original executives at Amadeus and now the president at American Express GBT joins Kevin May and David Litwak for the latest episode.
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News
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Distribution
Marriott tightens reins on wholesale rates by tapping Expedia to manage distribution
By Mitra Sorrells
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September 17, 2019
Expedia Group and Marriott International have signed an agreement that makes Expedia Group the single gateway and redistributor for Marriott wholesale inventory.
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News
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Online
Q&A: Doug Lansky on "unbalanced" tourism and tech's role in destination management
By Mitra Sorrells
|
September 17, 2019
Author and speaker Doug Lansky says a digital infrastructure will enable destinations to manage visitor volume and timing.
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News
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Online
Holidu raises €40M to target new markets and boost Bookiply distribution platform
By Kevin May
|
September 17, 2019
The round eclipses the $20 million brought in by HomeToGo in April 2016 and the $35 million for the ill-fated Tripping in the same year.
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News
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Distribution
VIDEO: Air France KLM on sales across social, China and being where customers are
By Linda Fox
|
September 16, 2019
PhocusWire spoke to Air France-KLM vice president of digital strategy Guido van Til about the social media strategy across the airlines and staying on top of digital developments.
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News
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Online
My Method... How Visit Savannah reached the right travelers - and profited
By David Chastain - Conversant
|
September 16, 2019
With tourism budgets getting tighter, it’s more important than ever to understand the impact of every marketing dollar.
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Where are they now? Checking in with the Hot 25 Travel Startups for 2026
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Tripadvisor announces departure of CEO and CFO
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Inside the PayPal-Sabre-Mindtrip playbook for agentic travel booking
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Expedia Group testing OpenAI ad products as agentic partnership economics take shape
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