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News
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Distribution
Booking.com and hotels increasingly go their separate ways
By Matthew Parsons
|
August 27, 2025
The relationship with Booking.com has especially soured in Europe as the OTA faces a lawsuit from 10,000 hotels.
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News
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Online
Travel Tech Flashback: What made headlines in 2020?
By Abby Crotty
|
August 26, 2025
As part of our Travel Tech Flashback series, we took a look at 2020, otherwise known as the year that changed travel forever.
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Opinion
/
Technology
Will travel's messy data hamper AI progress?
By Timothy O'Neil-Dunne
|
August 25, 2025
Are we layering AI agents on top of an already broken data foundation that was never fit for machine consumption?
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News
/
Online
Addressing rising customer acquisition costs in travel
By Abby Crotty
|
August 21, 2025
According to a survey of approximately 270 respondents across the travel industry, customer acquisition costs were up approximately 35% from 2022 to 2025, while customer lifetime value was up just 4.5%....
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News
/
Technology
Generative AI platform personalization: At what cost?
By Matthew Parsons
|
August 20, 2025
Travel companies have been striving to obtain specific, personalized data for many years. Are the AI platforms about to gain a competitive edge as they learn more about the users?
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News
/
Online
Travel Tech Flashback: What made headlines in 2018?
By Linda Fox
|
August 19, 2025
Take a look back at some of the headlines in the travel industry from 2018. Do they any bearing on what's happening now?
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Opinion
/
Online
Social commerce is the future: 5 strategies to help travel brands adapt
By David Armstrong - HolidayPirates Group
|
August 18, 2025
According to David Armstrong, CEO and co-founder of HolidayPirates Group, the future of e-commerce is scroll-first, not search-first. Why is travel unprepared?
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News
/
Online
Tours and activities trends in 2025: Younger travelers, later bookings, AI
By Morgan Hines
|
August 15, 2025
Industry leaders opened up about 2025 tours and activities trends during a studio interview at Phocuswright Europe.
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News
/
Technology
Travel experts on Perplexity’s bid to buy Google Chrome
By Morgan Hines
|
August 13, 2025
Industry leaders differ on Perplexity’s motivations and how the deal could impact the travel space.
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News
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Online
Freedom, flexibility and transparency: What Gen Z travelers really want and need
By Abby Crotty
|
August 13, 2025
Gen Z is adventurous and spontaneous, and their travel booking preferences reflect these preferences.
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News
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Startups
How has AI changed travel investors’ mindset?
By Morgan Hines
|
August 12, 2025
A subtle chaos is coloring the funding environment as investors separate the AI winners from the hopefuls.
Read More
Interview
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Online
CEO Spotlight: Mike Putman of Custom Travel Solutions
By Linda Fox
|
August 11, 2025
Mike Putman discusses how he built up CTS, having previously created an international travel club with 800,000 members and seeing an opportunity to replicate its success.
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News
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Online
Expedia Group reports stronger results in Q2 amid ongoing U.S. headwinds
By Abby Crotty
|
August 7, 2025
While numbers improved overall, second quarter results were still tempered by “soft demand” in the United States.
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News
/
Online
Airbnb reports high customer satisfaction with Services, Experiences
By Abby Crotty
|
August 6, 2025
The short-term rental giant said the response has been “overwhelmingly positive,” with experiences and services receiving higher ratings than homes.
Read More
News
/
Online
Investors on state of travel funding in 2025
By Morgan Hines
|
August 6, 2025
The travel funding environment felt chilly at the start of 2025: Will things turn around in the second half?
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