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Online
VIDEO: How travel execs confronted the crisis - and their staffs
By PhocusWire
|
December 29, 2020
At the Phocuswright Conference, travel leaders discuss how confronting the threat – and often inevitability – of staffing reductions has been the most difficult part of the pandemic.
Read More
News
/
Online
VIDEO: Peter Kern on how COVID gave Expedia Group “courage”
By Jill Menze
|
December 29, 2020
Speaking at his first Phocuswright Conference since assuming leadership of Expedia Group, Peter Kern discussed the company's multi-brand strategy, Google and more.
Read More
News
/
Online
VIDEO: How we went to the brink and back in 2020
By PhocusWire
|
December 28, 2020
How do you change customer perceptions and jumpstart business after a downfall? Some of the most battered, but resilient, travel businesses worked hard during 2020 to keep it together.
Read More
News
/
Online
VIDEOS: PhocusWire's most popular interviews 2020
By PhocusWire
|
December 24, 2020
We present a list of the most popular videos that we've produced at PhocusWire and those we've been involved with during Phocuswright's virtual conferences during 2020.
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News
/
Online
VIDEO: Certares’ Greg O’Hara on why 2020 saw record investment in travel
By Mitra Sorrells
|
December 24, 2020
O'Hara shares his thoughts on the best travel sectors for investment now and why he believes business travel startups need to pivot.
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News
/
Online
VIDEO: Travel veterans Peluso and Jones on opportunities to emerge from COVID stronger
By Mitra Sorrells
|
December 23, 2020
Travelocity founder Terry Jones and former Travelocity CEO Michelle Peluso reunited for a discussion with Phocuswright senior analyst Lorraine Sileo.
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News
/
Technology
Tech challenges (and coronavirus) were the focus for rental managers in 2020
By Linda Fox
|
December 22, 2020
Short-term rental managers wouldn't wave away the pandemic with a magic wand, according to a Hostfully report.
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News
/
Online
The most popular articles on PhocusWire in 2020
By Kevin May
|
December 22, 2020
A year to forget - but a year in which the editorial team produced some of its best work since PhocusWire launched in November 2017.
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News
/
Technology
Digital payments could go backwards with hidden charges pushing travelers to use cash
By Linda Fox
|
December 21, 2020
Digital payments have accelerated during the pandemic with travelers switching to contactless cards and mobile options.
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News
/
Online
PhocusWire's newsmakers of the year 2020
By Jill Menze / Kevin May
|
December 21, 2020
Until 2020 there had never been an entire year in the history of travel, tourism and hospitality that had been dominated by a single issue.
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News
/
Online
Expedia scales back strategy on activities
By Kevin May
|
December 21, 2020
The company confirmed that its in-person operations in Hawaii and Orlando - two key markets to push tours, activities and attractions to visitors - will be closed.
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News
/
Technology
VIDEO: How digitization impacts costs, consistency and confidence in travel
By Mitra Sorrells
|
December 21, 2020
A panel discussion at The Phocuswright Conference on instilling confidence in travelers included executives from CitizenM, SITA and Beachy.
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News
/
Startups
Hot and not in travel startup funding during pandemic-stricken 2020
By Linda Fox
|
December 18, 2020
Investments in travel startups slowed in 2020 but ground transportation and private accommodation remained in the spotlight.
Read More
Interview
/
Online
Sounding Off: 2020 year in review
By PhocusWire
|
December 18, 2020
See our collection of every PhocusWire weekly editorial from 2020.
Read More
News
/
Startups
Transportation startup Bolt closes €150M funding round
By Mitra Sorrells
|
December 18, 2020
The Estonia-based startup says it will use the funding to enhance the safety and quality of its products and services.
Read More
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AI claims processing ranks last as a booking confidence driver
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