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Online
Google Maps adds augmented reality for airports and stations
By Linda Fox
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March 31, 2021
Google Maps says it's making 100 AI-led improvements this year.
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Interview
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Online
In The Big Chair - Patrick Andrä of HomeToGo
By Mitra Sorrells
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March 31, 2021
Patrick Andrä is the co-founder and CEO of HomeToGo, a search engine for vacation rentals with more than 250 employees. It also operates the Wimdu and Tripping.com websites.
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News
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Technology
Webjet invests $4.1M into blockchain startup LockTrip
By Jill Menze
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March 31, 2021
As part of the deal, Webjet has agreed to a second optional tranche of $4.2 million for a total of $8.3 million.
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News
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Online
VIDEO: Tripadvisor on its big push to subscriptions and loyalty
By PhocusWire
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March 30, 2021
Speaking during PhocusWire Pulse: Loyalty For The Long Haul, chief experience officer Lindsay Nelson explains why Tripadvisor's Plus program came together now, how the early stages have worked out with...
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News
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Online
How the pandemic has impacted Airbnb supply
By Jill Menze
|
March 30, 2021
According to AirDNA, Airbnb lost 5% of its total listings from January through June of 2020.
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News
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Online
My Method... How Hotel Treats helped properties earn valuable revenue during the pandemic
By Kasia Pankowska - Hotel Treats
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March 29, 2021
Hotel Treats helped Hard Rock Hotels earn $1.5 million through vouchers during the pandemic.
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Interview
/
Startups
STARTUP STAGE: Staze is a last-minute booking app for holiday rentals
By Mitra Sorrells
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March 29, 2021
Founded in February 2020, Staze is targeted to spontaneous travelers who want to book stays starting within two weeks.
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News
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Online
VIDEO: The “not stupid” way to achieve loyalty in hospitality
By PhocusWire
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March 29, 2021
Speaking during PhocusWire’s Pulse: Loyalty For The Long Haul event, CitizenM’s Lennert de Jong says loyalty in hospitality is all about the physical experience.
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Interview
/
Technology
Sounding Off: The truest test of a travel brand? Disruption
By PhocusWire
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March 26, 2021
This will be found in a combination of honesty, the speed with which a brand makes good on refunds, implementing health protocols, not capitalizing publicly on the misfortune of other companies and...
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News
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Online
VIDEO: How one airline is rethinking every element of customer loyalty
By PhocusWire
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March 26, 2021
AirAsia has shifted its loyalty strategy from providing passenger services to being a one-stop-shop for passengers to earn credit for tickets and numerous other consumer goods.
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News
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Online
How COVID-19 is impacting hotel benchmarking
By Mitra Sorrells
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March 26, 2021
STR's vice president of analytics advices hoteliers to uses indexes and incorporate a broad range of data to get the most effective view of trends.
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News
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Online
VIDEO: Why loyalty programs are still relevant
By PhocusWire
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March 25, 2021
Phocuswright analyst Mark Blutstein has carried out a study into what consumers think about loyalty programs and what type of rewards and engagement they want from their favorite brands.
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News
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Technology
My Method… How digitizing an IHG hotel helped save both time and money
By Aaron Belton - DocMX
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March 25, 2021
With DocMX, the InterContinental Cascais-Estoril automated daily revenue audits by around 90%, saving considerable time, facilitating remote collaboration and reducing print-related costs.
Read More
Interview
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Technology
How I Got Here, episode 57 - Greg O'Hara of Certares
By PhocusWire
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March 25, 2021
An astute and outspoken financial operator, O'Hara's influence in travel has grown considerably in recent years through the Certares investment vehicle, as he explains to David Litwak or Mozio and...
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News
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Online
Hopper closes $170M funding round, creates new B2B offering with Capital One as first partner
By Mitra Sorrells
|
March 24, 2021
Hopper is kicking off an ambitious growth plan that includes the launch of Hopper Cloud, selling its infrastructure, agency content, financial technology and data science capabilities to other travel...
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OTA marketing spend creeps up despite talk of AI-driven efficiency
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Spain fines Amadeus €14.4M over traveler profiling pilot
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Web Travel Group acquires hotel rebooking platform Pruvo
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Juniper Group acquires Deem from Travelport
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Are hotel CEOs overestimating their AI edge?
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Ixigo acquires majority stake in Brevistay to expand hotel business
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PhocusWire's travel tech news briefs: Airbnb, Yotel, IHG and more...
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Inside the Philippines’ most overlooked $36B digital market
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Expedia Group chairman Barry Diller says AI won't replace humans
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Architecture, pace, culture: Navigating travel's AI transition
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