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News
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Technology
Ensuring AI benefits everyone in travel
By Linda Fox
|
March 30, 2026
A session at ITB Berlin focused on how AI-generated direct answers and recommendations bring ethical challenges, potential regulatory issues and bias.
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News
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Technology
PhocusWire's weekly travel tech news briefs: Sihot, HiJiffy, Magpie, Visit Group and more...
By PhocusWire
|
March 14, 2025
Keep up with all the latest people, partner and product news from around the global travel industry.
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News
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Online
Travel websites littered with accessibility issues
By Morgan Hines
|
March 6, 2025
The 2025 Digital Accessibility Index found an average of 297 accessibility issues per webpage during Q4 of 2024 across 400,000 pages on 15,000 websites in different industries including hospitality.
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Opinion
/
Technology
Supporting neurodiversity in the travel technology sector
By Maria Von Foerster - RightRez
|
November 4, 2024
Maria Von Foerster, CEO of RightRez, discusses how the travel technology sector can welcome and benefit from the neurodiverse community.
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News
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Online
Women comprise 15.6% of B2B travel tech leadership: What the statistic means
By Morgan Hines
|
September 9, 2024
The analysis is based on a recent study of more than 400 B2B travel tech players at travel management companies and technology providers for accommodation distribution, airlines, car rentals,...
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From Our Partners
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Online
Male dominance in travel technology is holding our sector back
By Maria Sellar - TerraPay
|
August 2, 2024
TerraPay's Maria Sellar offers ideas on how the travel industry can accelerate progress on diversity issues.
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Opinion
/
Online
The ultimate checklist: How destinations can offer accessible travel experiences
By Richard Black - Sojern
|
July 1, 2024
While the travel and tourism industry is full of opportunity, it still lacks in providing accessibility to travelers with limitations.
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News
/
Online
Majority of LGBTQ+ travelers experience discrimination traveling, Booking.com finds
By Morgan Hines
|
June 12, 2024
The research comes as part of Booking.com’s mission to “make it easier for everyone to experience the world.”
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Opinion
/
Online
Let’s create travel technology solutions to be proud of this Pride Month
By Janis Dzenis – WayAway
|
June 3, 2024
The technology industry has made enormous advances in innovation in just the past few years. If this June Pride Month we can promise to start using some of that innovation to fulfill the important needs...
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News
/
Technology
Waymap lands £7M to improve navigation everywhere for everyone
By Linda Fox
|
April 9, 2024
The investment will go toward expanding into geographies including Asia Pacific and the Middle East, building on Waymap's existing presence in North Africa and Europe.
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News
/
Online
Former BWH Hotel Group CEO David Kong on going beyond the “D” in DEI
By Mitra Sorrells
|
February 5, 2024
Since retiring after 17 years as CEO of BWH Hotel Group, David Kong has been focused on inspiring success among future leaders. We talked to him about that effort as well as his thoughts on how the...
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News
/
Online
AccessibleGo unveils new booking options for travelers with disabilities
By Morgan Hines
|
January 17, 2024
The platform, which has offered hotel booking, is giving users the option to book rental cars with hand controls, flights, wheelchair van rentals, mobility rentals and more.
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News
/
Online
Female Founders in Hospitality builds community of support
By Mitra Sorrells
|
January 12, 2024
Nina Kleaveland, creator of the group Female Founders in Hospitality, and former Expedia executive and group member Melissa Maher discuss the purpose and structure of the organization and how women can...
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News
/
Online
Travel veterans Kaufer, Lugli, Misunas on GenAI, social media, diversity and more
By Mitra Sorrells
|
January 5, 2024
While Flo Lugli, Kathy Misunas and Steve Kaufer are no longer in operational roles in travel, they are still very tuned in to what is happening across the industry.
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News
/
Technology
Nearly half of travel companies say they’ll increase ESG investment in ‘24
By Derek Catron
|
December 13, 2023
The survey commissioned by Amadeus included representatives from travel companies from nine markets and seven segments of the industry.
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OTA marketing spend creeps up despite talk of AI-driven efficiency
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Spain fines Amadeus €14.4M over traveler profiling pilot
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Web Travel Group acquires hotel rebooking platform Pruvo
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PhocusWire's travel tech news briefs: Airbnb, Yotel, IHG and more...
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Inside the Philippines’ most overlooked $36B digital market
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Expedia Group chairman Barry Diller says AI won't replace humans
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Architecture, pace, culture: Navigating travel's AI transition
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