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PhocusWire's in-depth coverage of the travel, tourism and hospitality industry with its distribution process and systems, featuring news, analysis, interviews, research and more.

News / Distribution

Middle East OTA Musafir eyes India with $16M fund, Tendulkar in tow and big ambitions

By Karthick Prabu | October 30, 2013

UAE-based online travel agency Musafir has made its first foray into the subcontinental marketplace... Read More

News / Distribution

What makes an industry friendly to cloud computing?

By PhocusWire | October 29, 2013

SYSTEMS: Sectors such as healthcare and education are said to be in front when it comes to cloud-based... Read More

News / Distribution

Social media refuseniks in the office? Six ways to get staff involved

By PhocusWire | October 28, 2013

SOCIAL: For many companies, social media is the preserve of the marketing and customer service... Read More

News / Distribution

Startup pitch: Poshpacker defines a niche with affordable, design-minded accommodations

By Nick Vivion | October 28, 2013

Millenial travelers continue to be ripe targets for marketers, but if the price point of a particular... Read More

News / Distribution

NDC debate takes odd turn as anti lobby propose a new standards group

By Kevin May | October 28, 2013

With IATA in top gear with its event in Ireland this week to evangelise about its NDC initiative, it's... Read More

News / Distribution

How technology is revolutionizing the customer experience in travel

By PhocusWire | October 27, 2013

[Go here for the recording and slides from the event] Today's traveler has evolved beyond simply... Read More

News / Technology

TripAdvisor says no plans to become an OTA, happy to remain booking facilitator

By Karthick Prabu | October 24, 2013

TripAdvisor has moved quickly to reassure quite possibly the entire hospitality sector and world of... Read More

News / Distribution

Low cost carriers pose a challenge for Asia's online agents

By Karthick Prabu | October 23, 2013

To study the impact of low cost carriers on (online) travel agents, Abacus surveyed agents in Asia who... Read More

News / Distribution

Time for a deep dive into Big Data, customer analytics and loyalty marketing in travel

By PhocusWire | October 23, 2013

Travel execs are committed to improving the end-to-end customer experience while optimizing customer... Read More

News / Distribution

Wotif preps its travel marketing push in Asia

By Sean O'Neil | October 23, 2013

Online travel agency Wotif has revealed its plans for a fresh expansion for sales of all types of... Read More

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News / Finance

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News / Technology

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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

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Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More