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PhocusWire's in-depth coverage of the travel, tourism and hospitality industry with its distribution process and systems, featuring news, analysis, interviews, research and more.

News / Distribution

The state of online travel agency bookings in charts

By Kevin May | August 4, 2016

Whilst bots and other future-tech items get many of the headlines in 2016, there is undoubtedly a war... Read More

News / Distribution

Google goes guerilla with Rio content site - no Olympic Rings to be seen

By Marisa Garcia | August 4, 2016

Google's in-house creative agency The Zoo has added new features to its "All of Brazil Plays" to... Read More

News / Technology

Be afraid - TripAdvisor is playing the long game with Instant Booking

By Martin Cowen | August 4, 2016

TripAdvisor's second-quarter results highlight how it plans to improve its Instant Booking product now... Read More

News / Distribution

Direct now cheaper than agencies for majority of hotel searches

By Kevin May | August 4, 2016

Maybe the regulatory restrictions are starting to get through, or something else - data-crunching has... Read More

News / Distribution

Skyscanner brings travel search bot to Skype group chats

By Kevin May | August 3, 2016

Travel search service Skyscanner has created what is one of the first bot-type search tools for... Read More

News / Technology

Adobe finds more evidence desktop dominates US travel booking despite mobile growth

By Juliana Shallcross | August 3, 2016

A new study from Adobe shows that the scale of mobile travel search growth over the past few years is... Read More

News / Distribution

Icelandair and Travelaer build airline industry's first Facebook Messenger booking bot

By Marisa Garcia | August 3, 2016

Travelaer has linked up with Icelandair to develop the airline industry's first search and booking... Read More

News / Distribution

Startup pitch: Tripshelf's package holiday meta for India has $250K to get going

By Martin Cowen | August 2, 2016

Metasearch or price comparison sites have come a long way since the early days of Kayak,... Read More

News / Technology

IHG claims rewards revamp is shifting growth to direct from OTAs

By Martin Cowen | August 2, 2016

InterContinental Hotel Group's half-yearly results have a couple of asides around its tech and digital... Read More

News / Distribution

Independents' day - chain hotels are losing their appeal

By Patrick Landman | August 2, 2016

Reading the industry press over the past couple of months, I could not help but notice all the... Read More

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News / Finance

Ixigo acquires majority stake in Brevistay to expand hotel business

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News / Online

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News / Technology

Expedia Group chairman Barry Diller says AI won't replace humans

News / Technology

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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More