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PhocusWire's in-depth coverage of the travel, tourism and hospitality industry with its distribution process and systems, featuring news, analysis, interviews, research and more.

News / Distribution

3 big ideas for 2018: Airbnb unstoppable, battle for TripAdvisor is over and new players start to reshape the industry

By Viewpoints | May 16, 2018

This is a viewpoint from Gitit Greenberg, director of digital insights at SimilarWeb. In an industry... Read More

News / Distribution

Only three in ten French hotel bookings will be direct by 2022

By Kevin May | May 16, 2018

Hotel bookings in France are dominated by third party sites - and growth of the direct channel is... Read More

News / Distribution

How optimising performance media can enhance the customer journey

By Viewpoints | May 15, 2018

This is a viewpoint from Johnny Francis, head of data science and advanced analytics at Forward3D. A... Read More

News / Distribution

Cendyn's sales and marketing chief on loyalty, people and its partnership with Sabre

By Martin Cowen | May 15, 2018

This is the latest in a series of articles spun out of tnoozLIVE@ITB, recorded live over three days at... Read More

Interview / Distribution

Phocuswright Europe 2018 Preview: Maud Bailly on a revolution in habits

By PhocusWire | May 15, 2018

Ahead of Phocuswright Europe, she outlines the need for "responsible personalization," what the role... Read More

Opinion / Distribution

Online travel agencies and their use of "voodoo science"

By Max Starkov - HEBS Digital | May 15, 2018

It was always going to be mildly controversial when the European Technology and Travel Services... Read More

News / Distribution

Startup pitch: Stay22 offers map-based accommodation booking for events

By Linda Fox | May 15, 2018

Stay22 is an accommodation solution for event organisers and platforms. The startup enables companies... Read More

News / Distribution

Data isn't just extra baggage - handle it with care

By Viewpoints | May 14, 2018

This is a viewpoint from Ollie Gandy, client services director of Yes & Pepper. For most travel... Read More

News / Distribution

Travelport touts opportunities, challenges of NDC

By Mitra Sorrells | May 14, 2018

As the industry moves ahead with implementation of IATA’s New Distribution Capability (NDC),... Read More

News / Technology

GoEuro's chief operating officer on APIs, organic growth and Berlin's startups

By Martin Cowen | May 14, 2018

This is the latest in a series of articles spun out of tnoozLIVE@ITB, recorded live over three days at... Read More

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News / Finance

Ixigo acquires majority stake in Brevistay to expand hotel business

News / Technology

PhocusWire's travel tech news briefs: Airbnb, Yotel, IHG and more...

News / Online

Inside the Philippines’ most overlooked $36B digital market

News / Technology

Expedia Group chairman Barry Diller says AI won't replace humans

News / Technology

Architecture, pace, culture: Navigating travel's AI transition

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More