Distribution

PhocusWire's in-depth coverage of the travel, tourism and hospitality industry with its distribution process and systems, featuring news, analysis, interviews, research and more.
Conversocial opens up China to travel companies via WeChat
News / Technology
Conversocial opens up China to travel companies via WeChat
By Rob Gill | May 25, 2018
Digital customer service platform Conversocial has integrated Chinese social messaging giant WeChat as... Read More
Marriott partners with Salesforce to deliver more personalisation
News / Distribution
Marriott partners with Salesforce to deliver more personalisation
By Rob Gill | May 25, 2018
Hotel giant Marriott International is working with Salesforce to create a global platform to improve... Read More
The ultimate guide to website design for hotels
News / Technology
The ultimate guide to website design for hotels
By Simone Puorto | May 24, 2018
"The art of design is to make complicated things simple" ~Tim Parsey Although a webless world seems... Read More
Introducing the Ctrip customer-centricity playbook for global supremacy
News / Technology
Introducing the Ctrip customer-centricity playbook for global supremacy
By Martin Cowen | May 24, 2018
Ctrip's first quarter 2018 financials contain some impressive triple-digit growth figures, while... Read More
Eurowings says it wants to be a digital companion as it invests in online channels
News / Distribution
Eurowings says it wants to be a digital companion as it invests in online channels
By Rob Gill | May 24, 2018
Eurowings is to create a new company to bring all of its digital activities “under one roof” and... Read More
Ctrip takes revenue boost from Chinese outbound travelers
News / Distribution
Ctrip takes revenue boost from Chinese outbound travelers
By Mitra Sorrells | May 23, 2018
Ctrip, China’s largest online travel agency, posted strong financial results for the first quarter of... Read More
Marriott unveils partnerships for in-destination experiences platform
News / Distribution
Marriott unveils partnerships for in-destination experiences platform
By Rob Gill | May 23, 2018
Marriott has signed a series of deals with technology companies to expand and open up its Marriott... Read More
Qantas launches new distribution platform, Travelport adds rich content features
News / Distribution
Qantas launches new distribution platform, Travelport adds rich content features
By Marisa Garcia | May 23, 2018
Qantas Airlines is stepping up its retailing game with the introduction of a new distribution platform... Read More
Rethinking touchpoints in the travel industry
From Our Partners / Technology
Rethinking touchpoints in the travel industry
By Sponsored Content | May 22, 2018
Sponsored by Smartvel. The customer journey and the associated touchpoints are established parts of... Read More
Wait, did TripAdvisor really influence 10% of global tourism spending in 2017?
News / Distribution
Wait, did TripAdvisor really influence 10% of global tourism spending in 2017?
By Rob Gill | May 22, 2018
The influence of TripAdvisor on how tourists choose to spend their money is continuing to increase,... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More