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PhocusWire's in-depth coverage of the travel, tourism and hospitality industry with its distribution process and systems, featuring news, analysis, interviews, research and more.
News
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Technology
Conversocial opens up China to travel companies via WeChat
By Rob Gill
|
May 25, 2018
Digital customer service platform Conversocial has integrated Chinese social messaging giant WeChat as...
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News
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Distribution
Marriott partners with Salesforce to deliver more personalisation
By Rob Gill
|
May 25, 2018
Hotel giant Marriott International is working with Salesforce to create a global platform to improve...
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News
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Technology
The ultimate guide to website design for hotels
By Simone Puorto
|
May 24, 2018
"The art of design is to make complicated things simple" ~Tim Parsey Although a webless world seems...
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News
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Technology
Introducing the Ctrip customer-centricity playbook for global supremacy
By Martin Cowen
|
May 24, 2018
Ctrip's first quarter 2018 financials contain some impressive triple-digit growth figures, while...
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News
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Distribution
Eurowings says it wants to be a digital companion as it invests in online channels
By Rob Gill
|
May 24, 2018
Eurowings is to create a new company to bring all of its digital activities “under one roof” and...
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News
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Distribution
Ctrip takes revenue boost from Chinese outbound travelers
By Mitra Sorrells
|
May 23, 2018
Ctrip, China’s largest online travel agency, posted strong financial results for the first quarter of...
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News
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Distribution
Marriott unveils partnerships for in-destination experiences platform
By Rob Gill
|
May 23, 2018
Marriott has signed a series of deals with technology companies to expand and open up its Marriott...
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News
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Distribution
Qantas launches new distribution platform, Travelport adds rich content features
By Marisa Garcia
|
May 23, 2018
Qantas Airlines is stepping up its retailing game with the introduction of a new distribution platform...
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From Our Partners
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Technology
Rethinking touchpoints in the travel industry
By Sponsored Content
|
May 22, 2018
Sponsored by Smartvel. The customer journey and the associated touchpoints are established parts of...
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News
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Distribution
Wait, did TripAdvisor really influence 10% of global tourism spending in 2017?
By Rob Gill
|
May 22, 2018
The influence of TripAdvisor on how tourists choose to spend their money is continuing to increase,...
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The Plaid moment hospitality can't afford to miss
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Web Travel Group acquires hotel rebooking platform Pruvo
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Juniper Group acquires Deem from Travelport
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Ixigo acquires majority stake in Brevistay to expand hotel business
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PhocusWire's travel tech news briefs: Airbnb, Yotel, IHG and more...
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Inside the Philippines’ most overlooked $36B digital market
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Expedia Group chairman Barry Diller says AI won't replace humans
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Architecture, pace, culture: Navigating travel's AI transition
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