Distribution

PhocusWire's in-depth coverage of the travel, tourism and hospitality industry with its distribution process and systems, featuring news, analysis, interviews, research and more.

From Our Partners / Distribution

Algorithms or agents? There's room for both in travel

By Sponsored Content | January 31, 2017

There seems to be two rather different realities presented about human interaction with consumers in... Read More

News / Distribution

APAC travellers want access to agents during the trip

By Martin Cowen | January 31, 2017

A report from Sabre's APAC team reveals the need for online and offline agents to connect with... Read More

News / Distribution

Abandonment rates in online travel in a couple of slides

By Linda Fox | January 31, 2017

Travel execs often bemoan the low conversion rates in online travel - figures often bandied about show... Read More

From Our Partners / Technology

Goodbye self-serve travel, hello tech-driven booking with a human touch

By Sponsored Content | January 30, 2017

“Metasearch on steroids,” is how industry veteran Krista Pappas, the vice president of Lola, describes... Read More

News / Technology

Trump's wrecking ball through US data privacy could hit global travel tech industry

By Martin Cowen | January 30, 2017

New US president Donald Trump has signed, as well all know, a number of executive orders in his first... Read More

News / Distribution

Airbnb - never mind the volumes, look at the growth

By Martin Cowen | January 27, 2017

Certify's findings for 2016, based on expense claims filed through its system, includes some proper... Read More

News / Distribution

Understanding the Airbnb phenomenon, using 3D maps

By Kevin May | January 27, 2017

There are various ways of viewing the rise of Airbnb on both a global and in individual country basis.... Read More

News / Distribution

Word-of-mouth marketing takes off for Air Mauritius

By Martin Cowen | January 27, 2017

Air Mauritius has identified word-of-mouth marketing as a way to help it compete with some of its... Read More

Webinars / Distribution

WEBINAR VIDEO: Tools and tips to drive online success for agencies and travel sellers

By PhocusWire | January 26, 2017

Travelers' behaviour, needs, and expectations are constantly evolving as they embrace technology. The... Read More

News / Technology

KDS boss on selling up, quitting and some home truths about travel tech

By Linda Fox | January 26, 2017

When American Express Global Business Travel bought KDS last year, Dean Forbes, the boss of the... Read More

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News / Online

Germany sets a travel spending record—sustaining it won’t be simple

Opinion / Distribution

The hotel industry's real TikTok GO problem has nothing to do with TikTok

News / Finance

Tripadvisor to sell TheFork to American Express for $700M

Interview / Startups

Startup Stage: Loook wants to be the storytelling layer for in-destination discovery

News / Technology

Mayumi Nakamura Birt on reinvention, resilience and the art of the imperfect

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More