Distribution

PhocusWire's in-depth coverage of the travel, tourism and hospitality industry with its distribution process and systems, featuring news, analysis, interviews, research and more.

News / Distribution

Marriott and Delta learn tough lessons on importance of localization

By Marisa Garcia | January 12, 2018

Marriott found itself in an uncomfortable position in China after an online customer questionnaire... Read More

News / Distribution

The top seven travel API developments to look out for in 2018

By Marisa Garcia | January 12, 2018

Back in 2016, IBM predicted that the API economy would be worth $2.2 trillion by 2018, based on the... Read More

News / Distribution

tnooz workshop replay: Beyond reviews – defining your hotel’s online reputation

By PhocusWire | January 12, 2018

Aly Thompson, who leads trivago's team of industry managers for Europe and English-speaking markets,... Read More

News / Distribution

Fighting for the top slot in hotel SEM and SEO

By Marisa Garcia | January 11, 2018

A new report by L2 “Luxury Hotels: Google Hotel Finder vs OTAs” highlights a shift in the advertising... Read More

News / Distribution

Powerful travel brands face uncertain future in a blockchain-led world

By Mitra Sorrells | January 10, 2018

Will blockchain render powerful travel industry intermediaries extinct? That’s the prediction of... Read More

News / Technology

Ctrip and Priceline dine out together

By Martin Cowen | January 10, 2018

Ctrip's Chinese customers visiting North America will be able to book restaurants using Priceline... Read More

Opinion / Distribution

Emerging technologies are outsmarting the hotel revenue model

By Rom Hendler - InnoVel | January 10, 2018

Just when hoteliers thought they’ve mastered the art of working with online travel agents, there seems... Read More

News / Distribution

New flight subscription app adds cities, new partner

By Mitra Sorrells | January 9, 2018

SkyHi, a new entrant in the air travel subscription sphere, added 10 cities to its system in December,... Read More

News / Technology

Amadeus tests transactional bot in Thailand

By Martin Cowen | January 9, 2018

An Indian-based chatbot specialist, which has received funding from a US-based incubator, has... Read More

News / Technology

The top 10 technology priorities for airlines in 2018

By Marisa Garcia | January 9, 2018

Each new year gives us a unique opportunity to review priorities and put together a sound plan for... Read More

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Interview / Startups

Startup Stage: Loook wants to be the storytelling layer for in-destination discovery

News / Technology

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News / Technology

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Opinion / Technology

AI is the next productivity shock: Can travel reap the gains?

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More