Delta

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News / Distribution
Travelport claims Delta GDS deal brings agency incentives
By Robert Silk - Travel Weekly | August 31, 2021
The new GDS agreement the pair will give travel agencies a chance to earn additional incentives when they augment ticket sales with ancillary items, such as boarding privileges and seat upgrades. Read More
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News / Distribution
Different paths on offer as airline distribution standard NDC evolves
By Linda Fox | July 13, 2021
Eight years on from NDC's inception, some old challenges remain and the pandemic has added some new ones. Read More
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News / Distribution
American Airlines sues Sabre over fare display
By Robert Silk - Travel Weekly | July 7, 2021
American claims that Sabre's New Airline Storefront biases search results toward Delta Air Lines. Read More
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News / Distribution
Delta-Sabre deal will see GDS paid on booking's value, not flat fee
By Robert Silk - Travel Weekly | June 22, 2021
A revamped distribution agreement between Delta and Sabre has the potential to disrupt the standard commercial payment model between airlines, GDSs and travel advisors. Read More
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News / Distribution
Airlines are finding new ways to boost traveler confidence
By Linda Fox | May 20, 2021
COVID insurance policies and providing consistent information are among measures carriers are taking to entice travelers. Read More
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News / Distribution
What's next for airline distribution as IATA pushes its retailing vision?
By Linda Fox | January 26, 2021
IATA lays out our three areas of focus in 2021 to get closer to airline retailing. Read More
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News / Distribution
Airline ancillary revenue projections slashed by half for 2020
By Linda Fox | October 1, 2020
Airlines are expected to report ancillary revenue declines of at least 40% for 2020 - but revenue rates are holding during this pandemic-hit year. Read More
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News / Online
Delta CEO: Time for all travel sectors to “join arms” to drive safety and rebuild traveler confidence
By Mitra Sorrells | September 21, 2020
The airline CEO spoke about collaboration, hygiene efforts, the future of business travel and the need for accountability and transparency on racial issues. Read More
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News / Distribution
Delta pauses NDC development, "doubles down" on existing distribution strategy
By Linda Fox | September 10, 2020
As Delta moves away from NDC to focus on its existing infrastructure, Air France-KLM continues its NDC strategy. Read More
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News / Distribution
Are the tech giants coming for airlines?
By Linda Fox | May 4, 2020
Data giants such as credit card companies have stayed away from airlines; post-coronavirus travel might change that. Read More
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Opinion / Technology
How AI can save airline customer service teams in times of crisis
By Puneet Mehta - Netomi | April 20, 2020
As airlines deal with high volumes of customer service requests due to the coronavirus, artificial intelligence can help them improve customer and agent satisfaction. Read More
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Interview / Online
The Future of Travel Experience: Digital overhaul, from air to rail
By Jeff Katz - Journera | January 17, 2020
In his series of interviews with industry leaders, Jeff Katz talks to Richard Anderson, CEO of Amtrak and former CEO of Delta Air Lines. Read More
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News / Technology
VIDEO: Delta's plan to trial personalized passenger information screens in airports
By Linda Fox | January 8, 2020
During a keynote at CES this week, Delta CEO Ed Bastian highlights some of the tech initiatives the carrier is developing. Read More
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News / Technology
Uber and Lyft are dominating business travel expense claims
By Linda Fox | August 1, 2019
The suppliers that top business travel expense claims include Uber, Starbucks and Lyft according to Certify. Read More
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News / Distribution
TripActions introduces new flight shopping experience for business travelers
By Mitra Sorrells | February 5, 2019
TripActions is rolling out a new interface to provide a better flight shopping experience for business travelers. Read More