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Delta
News
/
Distribution
Travelport claims Delta GDS deal brings agency incentives
By Robert Silk - Travel Weekly
|
August 31, 2021
The new GDS agreement the pair will give travel agencies a chance to earn additional incentives when they augment ticket sales with ancillary items, such as boarding privileges and seat upgrades.
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News
/
Distribution
Different paths on offer as airline distribution standard NDC evolves
By Linda Fox
|
July 13, 2021
Eight years on from NDC's inception, some old challenges remain and the pandemic has added some new ones.
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News
/
Distribution
American Airlines sues Sabre over fare display
By Robert Silk - Travel Weekly
|
July 7, 2021
American claims that Sabre's New Airline Storefront biases search results toward Delta Air Lines.
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News
/
Distribution
Delta-Sabre deal will see GDS paid on booking's value, not flat fee
By Robert Silk - Travel Weekly
|
June 22, 2021
A revamped distribution agreement between Delta and Sabre has the potential to disrupt the standard commercial payment model between airlines, GDSs and travel advisors.
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News
/
Distribution
Airlines are finding new ways to boost traveler confidence
By Linda Fox
|
May 20, 2021
COVID insurance policies and providing consistent information are among measures carriers are taking to entice travelers.
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News
/
Distribution
What's next for airline distribution as IATA pushes its retailing vision?
By Linda Fox
|
January 26, 2021
IATA lays out our three areas of focus in 2021 to get closer to airline retailing.
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News
/
Distribution
Airline ancillary revenue projections slashed by half for 2020
By Linda Fox
|
October 1, 2020
Airlines are expected to report ancillary revenue declines of at least 40% for 2020 - but revenue rates are holding during this pandemic-hit year.
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News
/
Online
Delta CEO: Time for all travel sectors to “join arms” to drive safety and rebuild traveler confidence
By Mitra Sorrells
|
September 21, 2020
The airline CEO spoke about collaboration, hygiene efforts, the future of business travel and the need for accountability and transparency on racial issues.
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News
/
Distribution
Delta pauses NDC development, "doubles down" on existing distribution strategy
By Linda Fox
|
September 10, 2020
As Delta moves away from NDC to focus on its existing infrastructure, Air France-KLM continues its NDC strategy.
Read More
News
/
Distribution
Are the tech giants coming for airlines?
By Linda Fox
|
May 4, 2020
Data giants such as credit card companies have stayed away from airlines; post-coronavirus travel might change that.
Read More
Opinion
/
Technology
How AI can save airline customer service teams in times of crisis
By Puneet Mehta - Netomi
|
April 20, 2020
As airlines deal with high volumes of customer service requests due to the coronavirus, artificial intelligence can help them improve customer and agent satisfaction.
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Interview
/
Online
The Future of Travel Experience: Digital overhaul, from air to rail
By Jeff Katz - Journera
|
January 17, 2020
In his series of interviews with industry leaders, Jeff Katz talks to Richard Anderson, CEO of Amtrak and former CEO of Delta Air Lines.
Read More
News
/
Technology
VIDEO: Delta's plan to trial personalized passenger information screens in airports
By Linda Fox
|
January 8, 2020
During a keynote at CES this week, Delta CEO Ed Bastian highlights some of the tech initiatives the carrier is developing.
Read More
News
/
Technology
Uber and Lyft are dominating business travel expense claims
By Linda Fox
|
August 1, 2019
The suppliers that top business travel expense claims include Uber, Starbucks and Lyft according to Certify.
Read More
News
/
Distribution
TripActions introduces new flight shopping experience for business travelers
By Mitra Sorrells
|
February 5, 2019
TripActions is rolling out a new interface to provide a better flight shopping experience for business travelers.
Read More
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Tripadvisor, Airbnb, Expedia, Booking.com web traffic bodes well for 2023
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The Phocuswright Conference 2023
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Phocuswright Europe 2023
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Survey finds travel loyalty programs fall short of consumer expectations
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