Delta

News / Online

Travel app downloads surpass 2019 numbers, Hopper ranks top booking app

By Jill Menze | September 27, 2021

According to a report from SensorTower, top travel booking apps exceeded 10.6 million downloads in Q2 2021 – an 81% jump compared to 2019. Read More

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Opinion / Distribution

What's next for NDC: Content investment and innovation

By Adam Knights - ATPI | September 15, 2021

NDC might be viewed as a quiet storm that TMCs must prepare for as part of their role in offering content from multiple airline sources. Read More

News / Distribution

Travelport claims Delta GDS deal brings agency incentives

By Robert Silk - Travel Weekly | August 31, 2021

The new GDS agreement the pair will give travel agencies a chance to earn additional incentives when they augment ticket sales with ancillary items, such as boarding privileges and seat upgrades. Read More

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News / Distribution

Different paths on offer as airline distribution standard NDC evolves

By Linda Fox | July 13, 2021

Eight years on from NDC's inception, some old challenges remain and the pandemic has added some new ones. Read More

News / Distribution

American Airlines sues Sabre over fare display

By Robert Silk - Travel Weekly | July 7, 2021

American claims that Sabre's New Airline Storefront biases search results toward Delta Air Lines. Read More

News / Distribution

Delta-Sabre deal will see GDS paid on booking's value, not flat fee

By Robert Silk - Travel Weekly | June 22, 2021

A revamped distribution agreement between Delta and Sabre has the potential to disrupt the standard commercial payment model between airlines, GDSs and travel advisors. Read More

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News / Distribution

Airlines are finding new ways to boost traveler confidence

By Linda Fox | May 20, 2021

COVID insurance policies and providing consistent information are among measures carriers are taking to entice travelers. Read More

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News / Distribution

What's next for airline distribution as IATA pushes its retailing vision?

By Linda Fox | January 26, 2021

IATA lays out our three areas of focus in 2021 to get closer to airline retailing. Read More

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News / Distribution

Airline ancillary revenue projections slashed by half for 2020

By Linda Fox | October 1, 2020

Airlines are expected to report ancillary revenue declines of at least 40% for 2020 - but revenue rates are holding during this pandemic-hit year. Read More

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News / Online

Delta CEO: Time for all travel sectors to “join arms” to drive safety and rebuild traveler confidence

By Mitra Sorrells | September 21, 2020

The airline CEO spoke about collaboration, hygiene efforts, the future of business travel and the need for accountability and transparency on racial issues. Read More

News / Distribution

Delta pauses NDC development, "doubles down" on existing distribution strategy

By Linda Fox | September 10, 2020

As Delta moves away from NDC to focus on its existing infrastructure, Air France-KLM continues its NDC strategy. Read More

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News / Distribution

Are the tech giants coming for airlines?

By Linda Fox | May 4, 2020

Data giants such as credit card companies have stayed away from airlines; post-coronavirus travel might change that. Read More

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Opinion / Technology

How AI can save airline customer service teams in times of crisis

By Puneet Mehta - Netomi | April 20, 2020

As airlines deal with high volumes of customer service requests due to the coronavirus, artificial intelligence can help them improve customer and agent satisfaction. Read More