Customer Relationship Management

TLabs Showcase - Our Upgrade
News / Online
TLabs Showcase - Our Upgrade
By Kevin May | January 4, 2011
TLabs Showcase on travel startups featuring US-based consumer hotel upgrade service Our Upgrade. Read More
TripAdvisor is watching
News / Online
TripAdvisor is watching
By Dennis Schaal | October 7, 2010
When a TripAdvisor email with a Detroit Special Destination Update popped into my inbox yesterday, it was sort of a shock. Read More
Email marketing -- NY Yankees, Twitter understand the power
News / Online
Email marketing -- NY Yankees, Twitter understand the power
By Dennis Schaal | August 23, 2010
Have you ever stayed at a hotel or taken a tour and never heard a word again from the provider? Read More
The Phocuswright Conference 2026