Customer Experience Month


 alt="Emirates virtual reality cabin tour"  title="Emirates virtual reality cabin tour"
News / Technology
Emirates customers can now use VR to explore plane cabins
By Mitra Sorrells | July 6, 2018
Passengers flying on Emirates can now use virtual reality to explore seat options and cabin amenities. Read More
 alt="Amazon Alexa for Hospitality D Berger"  title="Amazon Alexa for Hospitality D Berger"
News / Technology
Alexa For Hospitality is a seminal moment in the industry (despite challenges)
By David Berger - Volara | July 4, 2018
The launch of Alexa for Hospitality is a seminal moment for hoteliers, as well as the ecosystem of vendors that serve them. Read More
 alt="Technology and customer experience analysis"  title="Technology and customer experience analysis"
News / Technology
Why technology is the key to a great customer experience for travelers
By Rakshit Desai - FCM Travel Solutions | July 2, 2018
It’s a universally acknowledged fact that technology has influenced every aspect of human life, specifically over the last few years. This stands unambiguously true for travel industry. Read More