Coronavirus


Q&A: Jeff Katz on managing and leading during a crisis
News / Online
Q&A: Jeff Katz on managing and leading during a crisis
By Kevin May | April 1, 2020
Katz, who was boss of Orbitz during 9/11, talks about leadership styles and tactics to deploy during moments of crisis. Read More
sparkloft social media coronavirus
News / Online
Denial, unease, panic - how social media sentiments have shifted during coronavirus
By Jill Menze | April 1, 2020
As the COVID-19 coronavirus outbreak unfolds, Sparkloft Media finds social media users are increasingly expressing concern over the crisis. Read More
coronavirus destroys startup funding
News / Startups
Funding for travel startups was plentiful - then came coronavirus
By Steven Lerner | April 1, 2020
Entrepreneur Souzana Theodoridou explains how a funding deal for travel experience platform Grekaddict fell apart due to the coronavirus pandemic. Read More
marriott-data-breach-january-2020
News / Technology
Marriott is victim of another massive data breach
By Mitra Sorrells | March 31, 2020
Marriott says 5.2 million guests have been impacted by a data breach it discovered in late February. Read More
tripactions-cohen-coronavirus
News / Online
Q&A: TripActions CEO on how he is preparing for “the day after” COVID-19
By Mitra Sorrells | March 31, 2020
TripActions CEO Ariel Cohen discusses recent layoffs, what he is hearing from his investors and why he is optimistic about the future of business travel and of TripActions. Read More
Airbnb apologizes to hosts, dedicates $250M to coronavirus-related cancelations
News / Online
Airbnb apologizes to hosts, dedicates $250M to coronavirus-related cancelations
By Jill Menze | March 30, 2020
In a letter sent to hosts, Airbnb CEO Brian Chesky says he's “sorry” for mangling communication about refund policies. Read More
sojern-trends-coronavirus
News / Online
Search data reveals some positive trends but industry should remain cautious
By Linda Fox | March 30, 2020
Sojern looks at search trends to analyze whether there are any signs of recovery for the travel industry. Read More
Travel venture funding is not over - startups just need to be smarter and prepared
Opinion / Startups
Travel venture funding is not over - startups just need to be smarter and prepared
By Partners at Ennea Capital | March 30, 2020
An overview of the current investor sentiment and impact on startup funding in the short and medium term, as well as likely outcomes for the industry. Read More
startups hibernation mode
News / Startups
Should travel startups go into “hibernation mode” during the coronavirus?
By Steven Lerner | March 30, 2020
Venture capitalists weigh in on how travel startups could survive the economic fallout from COVID-19. Read More
airbnb china coronavirus
News / Online
Airbnb hosts in China are “confident” about market recovery
By Jill Menze | March 27, 2020
According to data from Airbnb, 99% of hosts in China feel positively or neutral about engaging in the short-term rental market following the COVID-19 outbreak, while 1% say they will “definitely not”... Read More
agents-EU-airlines
News / Distribution
Travel intermediaries look to regulators for help with airline refunds
By Linda Fox | March 27, 2020
ECTAA, a body representing European agents and operators, is urging the European Commission to take action on airlines not refunding tickets. Read More
Sounding Off: Travel bailouts are not simple tasks to manage
Interview / Technology
Sounding Off: Travel bailouts are not simple tasks to manage
By PhocusWire | March 27, 2020
 It seems more likely that any form of state aid will go only to propping up the travel-facing operations that inspire people to travel or are functional elements of a trip. Not the ecosystem... Read More
InPhocus, episode 3 - Living with the virus, thinking about a reset for tourism
News / Technology
InPhocus, episode 3 - Living with the virus, thinking about a reset for tourism
By PhocusWire | March 27, 2020
Destination specialist Doug Lansky to gives his account of contracting coronavirus and shares his perspective on the current climate for destinations and what could (or should) happen next. Read More
str-coronavirus-march-21
News / Online
Data shows severe impact of coronavirus on global hospitality industry
By Mitra Sorrells | March 26, 2020
Global hospitality data company STR has released figures for Asia, Europe and the United States for the week ending March 21. Read More
Travel value chain under scrutiny as airlines get bailouts and intermediaries plead for help
News / Distribution
Travel value chain under scrutiny as airlines get bailouts and intermediaries plead for help
By Linda Fox | March 26, 2020
IATA's mention of the value chain has faced significant criticism in the past week from some areas of the intermediary community, seemingly for acting in isolation. They believe the industry is in this... Read More
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