Coronavirus

News / Online

Q&A: Jeff Katz on managing and leading during a crisis

By Kevin May | April 1, 2020

Katz, who was boss of Orbitz during 9/11, talks about leadership styles and tactics to deploy during moments of crisis. Read More

News / Online

Denial, unease, panic - how social media sentiments have shifted during coronavirus

By Jill Menze | April 1, 2020

As the COVID-19 coronavirus outbreak unfolds, Sparkloft Media finds social media users are increasingly expressing concern over the crisis. Read More

News / Startups

Funding for travel startups was plentiful - then came coronavirus

By Steven Lerner | April 1, 2020

Entrepreneur Souzana Theodoridou explains how a funding deal for travel experience platform Grekaddict fell apart due to the coronavirus pandemic. Read More

News / Technology

Marriott is victim of another massive data breach

By Mitra Sorrells | March 31, 2020

Marriott says 5.2 million guests have been impacted by a data breach it discovered in late February. Read More

Online

What is happening?

By Eugene Koh - Phocuswright | March 31, 2020

Crises are familiar, but the extent of the COVID-19 coronavirus pandemic tests all segments of travel. Read More

News / Online

Q&A: TripActions CEO on how he is preparing for “the day after” COVID-19

By Mitra Sorrells | March 31, 2020

TripActions CEO Ariel Cohen discusses recent layoffs, what he is hearing from his investors and why he is optimistic about the future of business travel and of TripActions. Read More

News / Online

Airbnb apologizes to hosts, dedicates $250M to coronavirus-related cancelations

By Jill Menze | March 30, 2020

In a letter sent to hosts, Airbnb CEO Brian Chesky says he's “sorry” for mangling communication about refund policies. Read More

News / Online

Search data reveals some positive trends but industry should remain cautious

By Linda Fox | March 30, 2020

Sojern looks at search trends to analyze whether there are any signs of recovery for the travel industry. Read More

Opinion / Startups

Travel venture funding is not over - startups just need to be smarter and prepared

By Partners at Ennea Capital | March 30, 2020

An overview of the current investor sentiment and impact on startup funding in the short and medium term, as well as likely outcomes for the industry. Read More

News / Startups

Should travel startups go into “hibernation mode” during the coronavirus?

By Steven Lerner | March 30, 2020

Venture capitalists weigh in on how travel startups could survive the economic fallout from COVID-19. Read More

News / Online

Airbnb hosts in China are “confident” about market recovery

By Jill Menze | March 27, 2020

According to data from Airbnb, 99% of hosts in China feel positively or neutral about engaging in the short-term rental market following the COVID-19 outbreak, while 1% say they will “definitely not”... Read More

News / Distribution

Travel intermediaries look to regulators for help with airline refunds

By Linda Fox | March 27, 2020

ECTAA, a body representing European agents and operators, is urging the European Commission to take action on airlines not refunding tickets. Read More

Interview / Technology

Sounding Off: Travel bailouts are not simple tasks to manage

By PhocusWire | March 27, 2020

It seems more likely that any form of state aid will go only to propping up the travel-facing operations that inspire people to travel or are functional elements of a trip. Not the ecosystem... Read More

News / Technology

InPhocus, episode 3 - Living with the virus, thinking about a reset for tourism

By PhocusWire | March 27, 2020

Destination specialist Doug Lansky to gives his account of contracting coronavirus and shares his perspective on the current climate for destinations and what could (or should) happen next. Read More