Coronavirus

News / Online

VIDEO: Barceló Hotel Group adapts COVID response to market and customer demands

By Mitra Sorrells | October 6, 2020

With hotels in 22 countries, the company has had to customize its response to the pandemic. Read More

News / Online

VIDEO: To rebuild successfully and sustainably, destinations must be cautious of “empty platitudes”

By Jill Menze | October 6, 2020

Speaking during Phocuswright Europe, the Travel Foundation CEO Jeremy Sampson says destinations need to focus on action to build back sustainably from COVID-19. Read More

News / Online

Selina acquires Remote Year in move to serve growing remote workforce

By Mitra Sorrells | October 6, 2020

Remote Year will continue as its own brand but the two companies will work together to create new offerings for remote workers. Read More

News / Distribution

As livestream events gain traction in Asia, Western travel brands should take note

By Linda Fox | October 5, 2020

Companies such as Trip.com Group and Alibaba are seeing positive results from livestream events, which travel marketers should consider as a new sales channel. Read More

Interview / Startups

STARTUP STAGE: BOUNTE helps hotels manage the lost-and-found process

By Jill Menze | October 5, 2020

BOUNTE is a cloud-based smartphone app that uses geolocation and AI image recognition to record, log and track lost items. Read More

News / Online

COVID-19 could damage diversity and inclusion efforts in travel

By Jill Menze | October 5, 2020

According to Women in Hospitality, Travel & Leisure, the coronavirus crisis has exacerbated existing inequalities in the hospitality, travel and leisure sector – though it could prove a catalyst for... Read More

News / Distribution

Travel buyers estimate significant reduction in 2021 business travel volumes

By Linda Fox | October 2, 2020

Business travel is beginning to return, but more than a third of travel buyers say decreases of as much as 70% are possible. Read More

News / Online

Expedia, Agoda, Traveloka, Ixigo on opportunities and challenges post-COVID

By Mitra Sorrells | October 2, 2020

The four online travel agencies are finding new ways to serve their primarily domestic audiences and remain relevant while travel volumes are down. Read More

Opinion / Distribution

For hotels, COVID-19 has created an operational "perfect storm"

By Katherine Grass - Optii | October 2, 2020

On top of the basic need to have the right amount of staff in place for a highly unpredictable amount and type of guests, hotels also have to process systemic change in the way their operations run to... Read More

News / Startups

InPhocus, episode 24 - What a first 12 months for this travel startup

By PhocusWire | October 2, 2020

We talk to TripDoodler's CEO about the last 12 months as a travel startup founder, her thoughts on sustainability as an important part of the recovery agenda and why the company is going down the... Read More

News / Online

Google says private accommodation is recovering faster than hotels on a global scale

By Linda Fox | October 1, 2020

The search giant highlights uncertainty, domestic trips and hygiene as dominating travel searches in Asia Pacific but eagerness to travel is lukewarm in many global markets. Read More

News / Distribution

Airline ancillary revenue projections slashed by half for 2020

By Linda Fox | October 1, 2020

Airlines are expected to report ancillary revenue declines of at least 40% for 2020 - but revenue rates are holding during this pandemic-hit year. Read More

Opinion / Distribution

What are the forces shaping airline distribution in a pandemic world?

By Mario Gavira | October 1, 2020

Airline distribution was already going through a seismic shift before the crisis broke, yet the pandemic has turned all the underlying market dynamics upside down. Here's how the market unravels. Read More

News / Online

Hotel guests want supplies over contactless tech, are willing to pay COVID surcharges

By Jill Menze | October 1, 2020

According to a recent survey from HotelsByDay, hotel guests prioritize hand sanitation stations and masks over contactless check-in and checkout – and they’re willing to help hotels cover the cost. Read More