Coronavirus

News / Technology

VIDEO: New Reality With... Kurt Ekert of CWT

By PhocusWire | September 30, 2020

The next guest on the New Reality With... series is Kurt Ekert, CEO of CWT, one of the world's largest corporate travel management companies. Read More

News / Startups

Investors ponder the travel startup landscape and being contrarian backers

By Linda Fox | September 29, 2020

Investments in travel companies currently are nowhere near the scale of 2019 - for obvious reasons. But while some financial backers are sitting tight, others are prepared to give new businesses their... Read More

News / Online

Booking.com pursues domestic growth, downplays "connected trip" strategy

By Mitra Sorrells | September 29, 2020

The online travel agency is updating its products, payment methods and marketing strategies to better serve domestic travelers. Read More

News / Online

GetYourGuide claims it invested in the future to save the present

By Linda Fox | September 28, 2020

While many companies will have spent the past six months somewhere between firefighting or going into hibernation, GetYourGuide decided to continue investing in its strategy. Read More

News / Technology

Self-service PPE kiosks become the newest addition to hotel lobbies

By Mitra Sorrells | September 28, 2020

Retail pharmacy chain CVS will stock self-service kiosks with masks, sanitizer and other products for use in hotel lobbies. Read More

News / Online

Trip.com Group eyeing full recovery in China

By Linda Fox | September 25, 2020

Announcing Q2 2020 results, Trip.com Group is seeing recovery in the domestic China market across accommodation and air bookings. Read More

News / Distribution

Airlines consider a recovery with more digital, direct distribution, less business travel

By Linda Fox | September 25, 2020

Airlines are assessing the longer term impact of the COVID-19 crisis and whether there will be a reduction in managed business travel. Read More

Interview / Technology

Sounding Off: As hoteliers eye recovery, they must be smart about technology

By PhocusWire | September 25, 2020

Intelligent technology will be fundamental to getting hotels back in business, as it will ultimately shape the guest experience. Read More

Opinion / Online

How travel marketers can reboot and find their audiences

By Mike Skladony - Semcasting | September 25, 2020

In order to figure out who’s in the market to travel at this moment and where they’re likely to go, marketers will have to shift focus to the top of the funnel, where audience development capabilities... Read More

News / Online

Airbnb makes big changes to its cancellation policy, eliminating certain guest protections

By Mitra Sorrells | September 24, 2020

The new policy, developed with input from hosts, eliminates many personal situations such as illness from coverage but adds coverage for pandemics and natural disasters. Read More

News / Technology

Ian Schrager: Coronavirus pandemic will not be a “paradigm shift” in hospitality

By Jill Menze | September 24, 2020

The boutique hotel pioneer is confident travel and hospitality will return to normal, and technology will help lead the way. Read More

News / Online

Airbnb launches new portal with resources for governments, tourism organizations

By Mitra Sorrells | September 24, 2020

Airbnb says it has created the new "City Portal" to help communities benefit from its marketplace. Read More

News / Distribution

Airlines are confronting a future of smaller, leaner operations

By Linda Fox | September 23, 2020

Accenture outlines four potential aviation recovery scenarios, with carriers needing to be leaner and more flexible as they face an uncertain future. Read More

News / Online

The Phocuswright Conference is moving entirely online in November

By PhocusWire | September 23, 2020

The Phocuswright Conference Online 2020 will be a platform for smart insights and healthy debate as we navigate a brand new, mid-pandemic environment. Read More

Opinion / Distribution

The risks and rewards of gamification in business travel

By Allison Ponchak - American Express GBT | September 23, 2020

For many travel managers, gamification has been a successful tool; however, in these uncertain times, they should reevaluate existing gamification programs for potential risk and to ensure they align... Read More

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