Coronavirus

News / Online

VIDEO: New Reality With... Fred Lalonde of Hopper

By PhocusWire | November 5, 2020

The next guest on the New Reality With... series is Fred Lalonde, CEO and co-founder of Hopper, a travel search and booking app using prediction models and alerts. Read More

News / Online

Expedia Group Q3 “better than expected,” Vrbo up YoY

By Mitra Sorrells | November 4, 2020

Expedia Group CEO Peter Kern says the company intends to be "more bold" on pushing the Vrbo brand while it also pursues a broad cost-cutting strategy. Read More

News / Online

How Airbnb has resisted the pandemic, adapted to new demands

By Kevin May | November 4, 2020

Data shows where Airbnb sits in the wider accommodation ecosystem, as brands attempt to form some basis of recovery. Read More

Opinion / Distribution

Five ways airline loyalty might look different in 2021

By Mark Ross-Smith | November 4, 2020

Given the industry-destroying events of 2020, what will airline loyalty programs look like 12 months from now? Read More

Opinion / Distribution

A reset in hotel bookings is happening right now

By Mike Ford - SiteMinder | November 4, 2020

The hotel booking cycle generally goes through five key stages until it resets into a different normal. Here's what to know. Read More

News / Online

Phocuswright Conference 2020 Preview: Travelers should finally get the attention they deserve

By Kevin May | November 3, 2020

Brands, industry associations and government have a unique opportunity to do the right thing and put customers in the middle of their strategic prism. Read More

News / Technology

Study: 66% of travel brands not prepared to meet SCA deadline

By Jill Menze | November 3, 2020

According to a report from Amadeus, COVID-19 has delayed Strong Customer Authentication (SCA) implementation by an average of six months. Read More

News / Technology

Marriott has security breach fine reduced to £18M

By Linda Fox | November 2, 2020

A regulator originally intended to fine the hotel company £99 million but took into account steps taken since, representations from the company and the impact of COVID-19. Read More

Opinion / Online

How attractions can (safely) boost group sales

By Noreen Henry - Sojern | November 2, 2020

While it’s easy to let digital marketing fall by the wayside when last-minute bookers come to call, online marketing is the best way to score direct, advance, online bookings. Read More

Interview / Online

Sounding Off: Coronavirus strategies might have unintended longevity

By PhocusWire | October 30, 2020

The travel restrictions imposed on people for the better part of 2020 might inspire a wider appreciation of their own cultures, attractions, cities and more. Read More

News / Online

InPhocus, episode 26 - Seizing opportunities in a pandemic travel market

By PhocusWire | October 30, 2020

The pandemic has caused all sorts of headaches for travel brands - but it has also inspired some new ideas that were probably never on the agenda for companies at the turn of 2020. Read More

News / Technology

VIDEO: New Reality With... Andres Fabris of Traxo

By PhocusWire | October 30, 2020

The next guest on the New Reality With... series is Andres Fabris, CEO of Traxo, a leader in travel data capture and itinerary intelligence for business travel. Read More

News / Online

GetYourGuide activates €114M financing round

By Kevin May | October 29, 2020

The round was led by Searchlight Capital and backed by a string of other finance houses and the Germany-based company's founding team. Read More

News / Online

Viator ends speculation of Tripadvisor sale, talks quality strategy, Google

By Jill Menze | October 29, 2020

Speaking at Arival 360, Viator president Ben Drew explained how Viator's strategy differs from Tripadvisor's, the importance of supplier quality and its relationship with Google. Read More

News / Online

VIDEO: Beyond travel and what's next for a decimated industry

By Kevin May | October 28, 2020

Travel companies are responding to new demands during the pandemic and beyond, with a close eye on how the situation is constantly evolving. Read More

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