Coronavirus

News / Online

VIDEO: Travel veterans Peluso and Jones on opportunities to emerge from COVID stronger

By Mitra Sorrells | December 23, 2020

Travelocity founder Terry Jones and former Travelocity CEO Michelle Peluso reunited for a discussion with Phocuswright senior analyst Lorraine Sileo. Read More

News / Technology

Tech challenges (and coronavirus) were the focus for rental managers in 2020

By Linda Fox | December 22, 2020

Short-term rental managers wouldn't wave away the pandemic with a magic wand, according to a Hostfully report. Read More

Opinion / Technology

Travel trends in 2021 - prepare for a year of new opportunities

By Amadeus | December 22, 2020

Predicting the future is impossible but imagining a way forward is critical. Here are six trends we see shaping travel in 2021. Read More

The most popular articles on PhocusWire in 2020

News / Online

By Kevin May | December 22, 2020

A year to forget - but a year in which the editorial team produced some of its best work since PhocusWire launched in November 2017. Read More

News / Technology

Digital payments could go backwards with hidden charges pushing travelers to use cash

By Linda Fox | December 21, 2020

Digital payments have accelerated during the pandemic with travelers switching to contactless cards and mobile options. Read More

News / Online

PhocusWire's newsmakers of the year 2020

By Jill Menze / Kevin May | December 21, 2020

Until 2020 there had never been an entire year in the history of travel, tourism and hospitality that had been dominated by a single issue. Read More

News / Online

Expedia scales back strategy on activities

By Kevin May | December 21, 2020

The company confirmed that its in-person operations in Hawaii and Orlando - two key markets to push tours, activities and attractions to visitors - will be closed. Read More

phocuswright-conference-2020-contactless-panel

News / Technology

VIDEO: How digitization impacts costs, consistency and confidence in travel

By Mitra Sorrells | December 21, 2020

A panel discussion at The Phocuswright Conference on instilling confidence in travelers included executives from CitizenM, SITA and Beachy. Read More

News / Startups

Hot and not in travel startup funding during pandemic-stricken 2020

By Linda Fox | December 18, 2020

Investments in travel startups slowed in 2020 but ground transportation and private accommodation remained in the spotlight. Read More

News / Technology

InPhocus, episode 31 - Getting the right signals for a recovery

By PhocusWire | December 18, 2020

Medallia's Geoff Ryskamp discusses everything from voice tech and social media to how brands have figured out what "signals" to listen to. Read More

Interview / Online

Sounding Off: 2020 year in review

By PhocusWire | December 18, 2020

See our collection of every PhocusWire weekly editorial from 2020. Read More

News / Technology

WEX acquisition of eNett finalized as pair end lawsuit

By Chris Davis - BTN | December 17, 2020

WEX is purchasing eNett for $577.5 million, a significant decrease on the $1.7 billion it had originally agreed to pay for the virtual payments provider. Read More

News / Online

Four travel CEOs on thriving through 2020

By Mitra Sorrells | December 17, 2020

The CEOs of Serko, RedDoorz, Journera and Hopper detail what they've done to finish 2020 on a strong note. Read More

Opinion / Technology

What to expect from hotel tech in 2021

By Juan Carlos Abello - Nuvola | December 17, 2020

Technology will be one of the biggest tools at the hospitality industry’s disposal to enhance health and safety standards upon reopening and gaining the trust of travelers in 2021. Read More

From Our Partners / Technology

The digital tipping point: Why now is the time to propel platform modernization

By Anant Patel - WEX | December 17, 2020

We're seeing a huge increase in businesses globally upgrading and modernizing their payments platforms in response to the enhanced digital disruption experienced through 2020, as a result of the... Read More

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