British Airways

The aviation industry has missed past opportunities to create a more automated passenger journey. Read More

Governments need to look at the current procedures for travel post pandemic and create a more seamless experience. Read More

Singapore Airlines, Finnair and British Airways have acknowledged data from their frequent flyer programs was accessed in the attack. Read More

The airline industry has had 21 years of growth stripped from it in 2020. Managing cash burn and operational flexibility will be key to survival in 2021. Read More

Travel loyalty programs will have to add flexible elements to their schemes to keep members with them. Read More

Given the industry-destroying events of 2020, what will airline loyalty programs look like 12 months from now? Read More

The U.K.-based carrier had a penalty for a data breach in June 2018 reduced to £20 million by the Information Commissioner's Office. Read More

Through the partnership, British Airways Executive Club members who make an online purchase with a Banked merchant can collect Avios during checkout. Read More

Lufthansa and Sabre have been wrangling over distribution costs since 2015 - now the group's airlines are to be removed from the latter's global distribution system. Read More

Data giants such as credit card companies have stayed away from airlines; post-coronavirus travel might change that. Read More

Seeking Alpha asked some of its marketplace authors to comment on the outlook for travel stocks, the likelihood of travel returning to pre-coronavirus levels and the segments that might come... Read More

IATA's mention of the value chain has faced significant criticism in the past week from some areas of the intermediary community, seemingly for acting in isolation. They believe the industry is in this... Read More

15below CEO Nicholas Key discusses the role technology is playing in real-time communications with passengers, lessons learned from previous experiences and the need to meet customer expectations... Read More

The membership organization is calling for urgent “coordinated” government and industry action in light of the impact of coronavirus on the travel industry. Read More

A regulator in the U.K. imposed the fine, saying that between October 2014 and May 2018, the airline’s computer systems did not have “appropriate security measures” to protect customer data. Read More