British Airways News

British Airways remains a key player in global aviation, recognized for its legacy, expansive network, and evolving approach to passenger experience and digital transformation. PhocusWire provides the latest British Airways news, highlighting the airline’s operational strategies, tech advancements, and industry partnerships.

British Airways flight updates, partnerships, and industry news

From transatlantic alliances and sustainability initiatives to fleet upgrades and customer service innovations, British Airways continues to evolve in response to competitive pressures and market demand. Our coverage explores how the airline is leveraging technology to improve traveler engagement, streamline operations, and expand its global footprint.

IAG makes massive e-SAF purchase from Twelve in sustainability effort
News / Technology
IAG makes massive e-SAF purchase from Twelve in sustainability effort
By Morgan Hines | February 28, 2024
International Airlines Group has entered a 14-year contract with Twelve, purchasing 260 million gallons of an alternative, sustainable fuel to power five European airlines. Read More
ChatGPT, travel data, OTAs: PhocusWire’s top opinion stories of 2023
News / Online
ChatGPT, travel data, OTAs: PhocusWire’s top opinion stories of 2023
By PhocusWire | December 13, 2023
This year's popular op-eds were heavy on AI and also covered TikTok and Instagram influencers and the loyalty strategies of Expedia, Booking, Hopper and Airbnb. Read More
Personalization, Web3, NFTs - how airline loyalty programs are evolving
News / Technology
Personalization, Web3, NFTs - how airline loyalty programs are evolving
By Linda Fox | November 28, 2023
Airlines are taking small steps to build in flexibility and make loyalty programs more appealing, but it's evolution rather than revolution. Read More
Getting beyond the impasse between airlines and the corporate travel community
News / Distribution
Getting beyond the impasse between airlines and the corporate travel community
By Linda Fox | October 6, 2023
Frustration between airlines trying to seek more modern ways to sell their products and corporate travel managers who feel left behind bubbled over this week at the Institute of Travel Management... Read More
3 key insights from aviation chiefs at the World Aviation Festival
News / Distribution
3 key insights from aviation chiefs at the World Aviation Festival
By Linda Fox | October 2, 2023
PhocusWire recaps what the bosses of Emirates, IAG, TAP Air Portugal, Pegasus and IATA said about the hurdles aviation faces going forward during the World Aviation Forum 2023. Read More
Are airline patents a mark of industry innovation?
News / Technology
Are airline patents a mark of industry innovation?
By Linda Fox | August 25, 2023
Lufthansa Innovation Hub's study of airline patents filed over the past 20 years revealed a steady decline since 2016 with financial constraints and outsourcing of innovation among reasons for this... Read More
How AI is enabling self-service round-the-world trip planning
News / Technology
How AI is enabling self-service round-the-world trip planning
By Derek Catron | June 29, 2023
A partnership between the Oneworld airline alliance and Elemental Cognition for around-the-world bookings relies on a generative AI chatbot.   Read More
How travel brands are finding a voice on TikTok
News / Online
How travel brands are finding a voice on TikTok
By Linda Fox | June 28, 2023
TikTok's Hannah Bennett shares some of the current trends for travel on the platform as well as how brands including BA and Hilton are finding their voice. Read More
Travel industry works to expedite passengers
News / Online
Travel industry works to avoid another chaotic summer
By Kathryn Walson | February 21, 2023
Some say better staffing and enhanced tech, such as increased use of biometrics, could help prevent congestion and expedite passengers at airports. Read More
trave-euromonitor-consumer-trends-2023
News / Online
Top global consumer trends and what they mean for travel
By Linda Fox | January 17, 2023
Euromonitor's new report, Top 10 Global Consumer Trends for 2023, is out today and provides insights travel companies can use to tap into these behaviors. Read More
iata-modern-airline-retailing
News / Distribution
IATA maps road to achieve modern airline retailing by 2030
By Linda Fox | December 8, 2022
IATA’s Modern Airline Retailing program is based on three pillars - customer identification, retailing with offers and delivery with orders. Read More
ba-amadeus-sustainability-efforts
News / Online
British Airways, Amadeus push sustainability efforts
By Mitra Sorrells | October 27, 2022
British Airways is working Chooose to provide more detailed information to travelers about the climate impacts of travel, while Amadeus has joined the Travalyst coalition. Read More
wttc-cyber-security
News / Online
WTTC highlights need to prioritize cyber security
By Linda Fox | April 25, 2022
The World Travel & Tourism Council’s Codes To Resilience Report, launched in partnership with Microsoft, focuses on cyber crime protection and best practices. Read More
Can tech valuations hold onto their lead over travel stocks?
News / Online
Can tech valuations hold onto their lead over travel stocks?
By Linda Fox | March 1, 2022
Zoom was worth more than 15 of the largest airlines during the pandemic - but there are questions over whether such performance will continue. Read More
Customer-centricity, digitization are exec priorities
News / Technology
Customer-centricity, digitization are exec priorities
By Mitra Sorrells | February 3, 2022
The CEOs of United Airlines, British Airways and Hopper discuss the future of travel during an online panel hosted by CarTrawler. Read More
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