Booking.com News

As a global leader in online accommodations and travel services, Booking.com continues to shape the digital travel experience through innovation, platform evolution, and strategic partnerships. PhocusWire delivers the latest Booking.com news to keep industry professionals informed on how this travel giant is adapting to shifting market dynamics and consumer expectations.

Key Booking.com updates, partnerships, and market trends

Follow developments in Booking.com’s core technology, loyalty strategies, and supplier relationships, along with its expansion into flights, experiences, and payments. Our reporting covers how the brand is responding to competitive pressures, regulatory environments, and the increasing demand for seamless, personalized travel.

ChatGPT brings apps into chat, starting with Expedia and Booking.com
News / Technology
ChatGPT brings apps into chat, starting with Expedia and Booking.com
By Morgan Hines | October 7, 2025
OpenAI said the system is using Model Context Protocol (MCP) to enable ChatGPT to connect to external tools and data. Read More
Expedia partners with Perplexity for Comet launch
News / Technology
Expedia partners with Perplexity for Comet launch
By Morgan Hines | October 6, 2025
Expedia is offering Silver status in its OneKey loyalty program in exchange for users downloading Comet’s recently launched browser. Read More
PhocusWire's weekly travel tech news briefs: Booking.com, HBX, Travelport and more...
News / Technology
PhocusWire's weekly travel tech news briefs: Booking.com, HBX, Travelport and more...
By PhocusWire | October 3, 2025
Keep up with all the latest people, partner and product news from around the global travel industry. Read More
Inside Asia Pacific’s travel powerhouse: 10 trends redefining 'The Next 20'
News / Online
Inside Asia Pacific’s travel powerhouse: 10 trends redefining 'The Next 20'
By Coney Dongre - Phocuswright | September 24, 2025
WiT and Phocuswright are peeling back the curtain on shifts in Asia Pacific with this list of 10 trends redefining The Next 20, ahead of the WiT Singapore conference. Read More
OpenAI chairman shares vision on travel’s AI future
News / Technology
OpenAI chairman shares vision on travel’s AI future
By Morgan Hines | September 19, 2025
Bret Taylor, chairman of the board for OpenAI and co-founder of AI startup Sierra, discussed how he uses AI, how it might impact travel intermediaries and more. Read More
Airbnb to launch hotel interface
News / Technology
Airbnb to launch hotel interface
By Morgan Hines | September 17, 2025
Brian Chesky’s discussion of a hotel feature on the Airbnb app follows a fee structure change that positioned the company to compete with online travel agencies. Read More
The U.S. travel booking path fractured by social media, technology
News / Technology
The U.S. travel booking path fractured by social media, technology
By Morgan Hines | September 17, 2025
Younger travelers are straying from the traditional booking path in favor of technology-fueled discovery. Read More
How travel giants, banks are rewriting the rules of customer loyalty
Opinion / Online
How travel giants, banks are rewriting the rules of customer loyalty
By Mario Gavira | September 16, 2025
Travel companies are transforming into financial services platforms, banks are morphing into travel agencies and loyalty programs are becoming sophisticated investment vehicles. Read More
TourRadar launches ‘AI Discovery’ ChatGPT, Instagram, MCP integrations
News / Technology
TourRadar launches ‘AI Discovery’ ChatGPT, Instagram, MCP integrations
By Morgan Hines | September 15, 2025
The new tools are aimed at reimagining how travelers discover and book tours that span multiple days. Read More
Brian Chesky on his mission to transform Airbnb into an ‘everything’ platform
News / Online
Brian Chesky on his mission to transform Airbnb into an ‘everything’ platform
By Morgan Hines | September 12, 2025
Airbnb is looking at AI, community building and additional offerings, including creating a “host ecosystem” to monetize services for hosts. Read More
Travel tech flashback: What made headlines in 2024?
News / Technology
Travel tech flashback: What made headlines in 2024?
By Morgan Hines | September 10, 2025
The travel industry was enamored with artificial intelligence (AI) in 2024, with the topic repeatedly making waves. Read More
OTAs' high hopes for social, AI channels as Q2 marketing spend hits $5B
News / Online
OTAs' high hopes for social, AI channels as Q2 marketing spend hits $5B
By Linda Fox | September 8, 2025
OTAs are looking to drive efficiency as they diversify from performance marketing to other channels, including social and AI-powered search. Read More
Travel industry stakeholders react to Google Chrome, data sharing ruling
News / Online
Travel industry stakeholders react to Google Chrome, data sharing ruling
By Morgan Hines | September 5, 2025
What does it mean for travel now that Google will be required to share data with rivals? Read More
Airbnb seems set up for hotel expansion, competition with OTAs
News / Online
Airbnb seems set up for hotel expansion, competition with OTAs
By Morgan Hines | September 4, 2025
The short-term rental giant may be gearing up to take on OTAs, but its recent fee structure shift may negatively impact its hosts. Read More
Looking ahead: United States online travel agencies bet on loyalty, AI and B2B
News / Online
Looking ahead: United States online travel agencies bet on loyalty, AI and B2B
By Phocuswright Research | September 2, 2025
The road ahead is defined by three themes: loyalty, B2B expansion and the rise of virtual agents. Read More