Booking.com News

As a global leader in online accommodations and travel services, Booking.com continues to shape the digital travel experience through innovation, platform evolution, and strategic partnerships. PhocusWire delivers the latest Booking.com news to keep industry professionals informed on how this travel giant is adapting to shifting market dynamics and consumer expectations.

Key Booking.com updates, partnerships, and market trends

Follow developments in Booking.com’s core technology, loyalty strategies, and supplier relationships, along with its expansion into flights, experiences, and payments. Our reporting covers how the brand is responding to competitive pressures, regulatory environments, and the increasing demand for seamless, personalized travel.

booking-holdings-q4-fy-2021
News / Online
Booking Holdings closes 2021 with improved revenue, profit
By Mitra Sorrells | February 23, 2022
Booking Holdings says revenue came in stronger than expected due to higher ADRs, which were up about 9% on a constant currency basis. Read More
marriott-direct-bookings
News / Distribution
Marriott direct booking share up vs. OTA channels
By Linda Fox | February 16, 2022
GDS share of bookings have taken the "biggest dip" while OTAs benefited from the increase in leisure business Read More
Booking.com ignites anger after customer service outsource move
News / Technology
Booking.com ignites anger after customer service outsource move
By Kevin May | February 14, 2022
The Booking Holdings-owned brand will use global customer service provider Majorel to handle its call center operations, with the exception of staff at its Manchester and Amsterdam locations. Read More
booking-russia-fine
News / Online
Booking.com to pay $17M fine to Russian competition regulator
By Linda Fox | February 8, 2022
Russian regulators warned the online accommodation giant in late 2019, saying it had violated competition law. Read More
startup-stage-travogram
Interview / Startups
STARTUP STAGE: Travogram lets travelers book, share and monetize trips
By Mitra Sorrells | February 4, 2022
Travogram provides itineraries and tips from travelers that are linked with booking options. Read More
Challenges remain but progress emerges in vacation rental governance
News / Distribution
Challenges remain but progress emerges in vacation rental governance
By Kevin May | January 27, 2022
The Wild West days of short-term rental owners battling with local authorities might be subsiding, according to a new study from Rent Responsibly. Read More
2021 was best year ever for short-term rentals
News / Online
2021 was best year ever for short-term rentals
By Jill Menze | January 24, 2022
According to AirDNA research, 2022 is on track to outpace 2021 bookings by 88%. Read More
European regulators poised for rental rules shake-up
News / Online
European regulators poised for rental rules shake-up
By Linda Fox | December 15, 2021
The aim of the Commission's initiative is the development of “responsible, fair and trusted growth in short-term rentals” as part of wider tourism ecosystem, with Europe-wide rules to be put in place. Read More
Rentals and SPACs spotlighted as Vacasa goes public at $4.4B valuation
News / Online
Rentals and SPACs spotlighted as Vacasa goes public at $4.4B valuation
By Mitra Sorrells | December 7, 2021
Vacasa CFO Jamie Cohen says the company has two priorities that will drive how it uses the new capital: adding supply and developing its technology and product. Read More
What is Booking Holdings up to with its big 2021 spending spree?
News / Online
What is Booking Holdings up to with its big 2021 spending spree?
By Kevin May | December 6, 2021
PhocusWire asked a range of executives and experts for their perspective on what might be motivating the buying spree at Booking Holdings and what it means for their competitors, others and the future. Read More
Booking Holdings acquires ETraveli Group for €1.6 billion
News / Online
Booking Holdings acquires ETraveli Group for €1.6 billion
By Kevin May | November 23, 2021
Existing owner CVC Capital Partners has owned the Sweden-based ETraveli Group since 2017. Read More
The hospitality industry's €768B journey to net zero
News / Technology
The hospitality industry's €768B journey to net zero
By Linda Fox | November 8, 2021
The accommodations industry is responsible for 10% of the total tourism sector's annual emissions. Read More
booking-holdings-q3-2021
News / Distribution
Europe travel drives Booking Holdings' revenue uptick in Q3
By Mitra Sorrells | November 3, 2021
Booking Holdings reports that room nights booked in Q3 2021 increased to 183 million and revenue increased to $4.7 billion – putting it just shy of Q3 2019 revenue of $5 billion.   Read More
VIDEO: Imagining a new world for rentals
News / Online
VIDEO: Imagining a new world for rentals
By PhocusWire | October 13, 2021
The emerging trend around digital nomads and the combining work with leisure trips has forced many companies to emerge or rethink how they service customers with new requirements. Read More
VIDEO: Change is everywhere in alternative accommodation
News / Online
VIDEO: Change is everywhere in alternative accommodation
By PhocusWire | October 7, 2021
Not only is the sector now a mainstream form of accommodation but it has proven to be one that is at center of fundamental discussions around what is hospitality. Read More
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