Back Office

News / Technology

Redeam plans to expand activities platform after $12M funding round

By Kevin May | April 1, 2021

The Series B round was led by Vertical Venture Partners and Thayer Ventures. Other existing backers participating in the investment include Peninsula Ventures and Cobre Capital, with Boulder... Read More

Opinion / Distribution

Why hoteliers should consider a phased approach to a revenue rebound

By Klaus Kohlmayr - IDeaS | March 24, 2021

The sector needs a better understanding of data, insight into what is driving today’s consumer, untapped innovation, new leadership roles and the agility to keep up with demand. Read More

Interview / Technology

STARTUP STAGE: WePlan brings tech to travel team planning

By Jill Menze | March 23, 2021

The Germany-based startup was founded by Franziska Burmester and Lana Jansen following successful careers in aviation consulting. Read More

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News / Technology

VIDEO: Optii’s Katherine Grass on the playbook for recovery in hospitality

By Jill Menze | March 8, 2021

Speaking during PhocusWire's inaugural Pulse event, Optii CEO Katherine Grass says flexibility is the name of the game in 2021. Read More

Opinion / Technology

How Big Data can drive hotel value and loyalty

By Laurent Idrac - Hapi | March 1, 2021

Hotels may know about their guests pre‐stay and post‐stay, but they’re often missing out on the most important part of the journey: personalizing the experience while on property. Read More

Opinion / Technology

Is hospitality ready to service the digitally savvy travel consumer?

By Max Starkov - hospitality consultant and strategist | February 16, 2021

There is a clear deficit of proper hospitality industry education in digital technology and the latest technology innovations, trends and best practices. Read More

News / Technology

Casai talks technology investment and data-driven decisions

By Linda Fox | February 10, 2021

For a company that set its strategy on offering smart rentals - its name translates as smart home - it concedes a need to ensure the business is getting the basics right. Read More

Opinion / Online

What COVID-induced changes in hospitality are here to stay?

By Soenke Weiss - Optii Solutions | February 8, 2021

The founder and chief strategy officer of Optii Solutions says hotels should expect enhanced operational and cleaning protocols to be the norm for years to come. Read More

Opinion / Technology

How automation can facilitate hospitality’s recovery

By Brad Beumer - UiPath | February 3, 2021

Automation technologies can be used to benefit guests and staff, now and into the future. Read More

News / Technology

My Method... How to build a technology product based on real-world hospitality experience

By Scott Curran - Reneson Hotels/GuestEQ | January 26, 2021

Reneson Hotels COO Scott Curan explains how he developed hotel operations platform GuestEQ based on his longtime experience in the hospitality industry. Read More

Interview / Startups

STARTUP STAGE: The Hospitality Gig aims to provide a talent pool of flexible workers to the industry

By Linda Fox | January 20, 2021

The startup is looking to connect people looking for flexible work, job shares or fractional roles across all disciplines in hospitality with companies needing to fill those roles. Read More

Opinion / Distribution

Why it’s still the Roaring ‘20s for hotel revenue management

By Klaus Kohlmayr - IDeaS | December 30, 2020

What if we could look at the COVID‐19 crisis as the vehicle to lead to a fundamental shift in how the industry generates and optimizes revenues? Read More

Opinion / Technology

What to expect from hotel tech in 2021

By Juan Carlos Abello - Nuvola | December 17, 2020

Technology will be one of the biggest tools at the hospitality industry’s disposal to enhance health and safety standards upon reopening and gaining the trust of travelers in 2021. Read More

News / Technology

How Amazon Web Services wants to aid travel brands in recovery

By Jill Menze | December 16, 2020

Through its new Competency Partner program and work with organizations like Star Alliance, AWS is helping travel brands address new demands brought on by COVID-19. Read More