Corporate communications also not safe from onset of AI
Corporate communications also not safe from onset of AI
By Anthony Petrucci - Forbes | April 30, 2018
Trust is an important topic for those of us that work in corporate communications. Read More
Notated News | Technology
CEO interview Utrip Gilad Berenstein 2
In The Big Chair - Gilad Berenstein of Utrip
By Mitra Sorrells | April 27, 2018
Utrip has accumulated about 400 million traveler preferences since it launched in 2011. The company works with brands such as JetBlue, TUI Group, Hilton and others to help their customers create... Read More
Interview | Technology
SDL AI machine learning content creation
How AI is rewriting content creation for travel
By Mitra Sorrells | April 25, 2018
Content is the foundation of a brand’s interaction with its customers. Whether in the form of a website, mobile app, emails, or a social campaign, the words a brand uses provide both information and... Read More
News | Technology
HRS AI for corporate travel
How AI is changing corporate travel management
By Mitra Sorrells | April 24, 2018
Corporate travel is big – really big – business. According to a July 2017 report from the Global Business Travel Association, global business travel spend approached $1.3 trillion in 2016, and it’s... Read More
News | Technology
AI series part 4 marketing
AI analysis, part 4: Digital marketing
By Mitra Sorrells | April 23, 2018
According to the Salesforce’s 2017 “State of Marketing” report, artificial intelligence is the leading technology where marketers expect the most growth in the next two years.  Read More
News | Technology
Meet the ultra-smart new head of AI at Google
Meet the ultra-smart new head of AI at Google
By Tom Simonite - Wired | April 19, 2018
Google's heavy investment in artificial intelligence has helped the company’s software write music and beat humans at complex board games. Read More
Notated News | Technology
Traveler insurers eye investment in AI
Traveler insurers eye investment in AI
By Jamie Biesiada - Travel Weekly | April 17, 2018
From customer service chatbots to serving up the right mix of trip-specific benefits to the right consumer, technology using artificial intelligence is making its way into the travel insurance sector,... Read More
News | Technology
eDreams ODIGEO machine learning
Machine learning drives 50% increase in flight bookings for eDreams ODIGEO
By Mitra Sorrells | April 17, 2018
Barcelona-based eDreams ODIGEO reports a significant boost in business since it began using machine learning technology to personalize offers for travelers.    Read More
News | Distribution
How TripAdvisor is using AI to "humanize" its review community
How TripAdvisor is using AI to "humanize" its review community
By Jill Menze | April 17, 2018
TripAdvisor is the most-visited pre-transaction travel website in the world - meaning hundreds of millions of visitors each month come to the site looking for travel recommendations. That’s a lot of... Read More
News | Technology
AI series part 3 Hopper
AI analysis, part 3: The brains behind Hopper
By Mitra Sorrells | April 16, 2018
In part three, we talk to Fred Lalonde, founder and CEO of Hopper. Read More
News | Technology
In The Big Chair – Noreen Henry of WayBlazer
In The Big Chair – Noreen Henry of WayBlazer
By Mitra Sorrells | April 12, 2018
Hotel brands, travel tech providers, airline vacation packaging groups and others use Wayblazer’s AI-powered recommendation engine to help travelers find the best destinations and products. Read More
Interview | Technology
VIDEO: Business travel, supplier technology and customer ownership
VIDEO: Business travel, supplier technology and customer ownership
By Kevin May | April 10, 2018
There is an ongoing discussion around the idea that suppliers are gaining more control of the customer as they often have the ability to handle the tech interface. Read More
News | Technology
AI series part 2 Watson
AI analysis, part 2: Watson's world
By Mitra Sorrells | April 9, 2018
It’s been more than seven years since IBM’s Watson computer entered the spotlight by beating two acclaimed – and human – competitors on the quiz show Jeopardy!   Read More
News | Technology
Cosmopolitan AI chatbot loyalty
How AI can be used to enhance loyalty programs
By Mitra Sorrells | April 6, 2018
Since the Cosmopolitan at Las Vegas introduced it’s virtual concierge chatbot in January 2017, more than 20,000 guests have interacted with her sassy persona dubbed “Rose” - for everything from requests... Read More
News | Technology
AI series part 1 GDSs
AI analysis, part 1: Travel tech giants
By Mitra Sorrells | April 2, 2018
The ubiquity of artificial intelligence is evident in the fact that the abbreviation “AI” is now a common and recognizable term.    Read More
News | Technology