American Airlines


How American Airlines discovered more is more in mobile design
How American Airlines discovered more is more in mobile design
By Linda Fox | July 5, 2017
Adding more steps to the booking flow tends to increase complexity and leads to abandoned purchases so is generally considered a no go area. Or is it? While that's the "conventional wisdom" there ar Read More
News | Technology
Sabre chief highlights distribution complexity as he talks around AA incentive
Sabre chief highlights distribution complexity as he talks around AA incentive
By Michele McDonald | June 29, 2017
In the wake of the latest challenge to the GDS status quo, Sabre chief Sean Menke says the GDS will remain “the most efficient way to move us forward.” Menke made the statement in his keynote addre Read More
News | Distribution
American to pay incentives for segments booked via NDC connections
American to pay incentives for segments booked via NDC connections
By Michele McDonald | June 23, 2017
American Airlines is rolling out a travel agency incentive program to encourage agents to adopt an NDC connection with the carrier. American will pay agencies $2 for every AA-marketed segment proce Read More
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In a mobile-only world, will airlines charge for web bookings?
In a mobile-only world, will airlines charge for web bookings?
By Viewpoints | June 16, 2017
Right now airlines are introducing fees for bookings via the GDS but imagine a scenario five years down the road where an airline charges a fee for booking via the website instead of the mobile app. Read More
News | Technology
Data could be the fuel that United and others need to soar (and recover)
Data could be the fuel that United and others need to soar (and recover)
By Viewpoints | April 25, 2017
From American Airlines to United, airlines are currently generating the kind of headlines no brands want to be associated with, whilst generating memes like "board as a doctor, leave as a patient". Read More
News | Online
Full content agreements for airline distribution live to fight another day
Full content agreements for airline distribution live to fight another day
By Michele McDonald | March 23, 2017
Several major airlines, including Lufthansa, Air Canada and American Airlines, were unsuccessful in their recent attempt to bring the GDS "full content agreement" closer to a demise. The carriers h Read More
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Jury sides with US Airways against Sabre in GDS antitrust trial of the century
Jury sides with US Airways against Sabre in GDS antitrust trial of the century
By Sean O'Neil | December 20, 2016
The jury has returned its verdict in US Airways's $134 million antitrust lawsuit against travel technology giant Sabre. The airline, obelow owned by American Airlines Group, persuaded a jury in a U Read More
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Travel industry leaders create Dihedral to tackle travel data
Travel industry leaders create Dihedral to tackle travel data
By Linda Fox | July 13, 2016
Former Orbitz chief Jeff Katz is heading up a new company which aims to use travel data to improve the traveller experience. Dihedral, as the company is called, is being set up in partnership with Read More
News
US Airways versus Sabre once again heads to a jury trial
US Airways versus Sabre once again heads to a jury trial
By Sean O'Neil | March 11, 2016
Last autumn, Sabre got an early holiday gift. The presiding judge said she would not give US Airways a critical legal declaration it wanted. Judge Lorna Schofield of the US Southern District Court Read More
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American Airlines drops its Gogo inflight internet suit
American Airlines drops its Gogo inflight internet suit
By Sean O'Neil | February 22, 2016
Only 10 days after filing, American Airlines has dropped its lawsuit asking a judge to get involved in a contract dispute with Gogo, which sells in-flight internet connectivity. Gogo's stock shares Read More
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American Airlines threatens to dump Gogo, saying ViaSat has faster Internet
American Airlines threatens to dump Gogo, saying ViaSat has faster Internet
By Sean O'Neil | February 16, 2016
American Airlines has said it wants to drop Gogo Inflight as its provider of in-flight Internet and switch to ViaSat, a rival US-based service. The airline filed a lawsuit in Texas court about this Read More
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Uber and American Airlines unite to give passengers more on the ground
Uber and American Airlines unite to give passengers more on the ground
By Kevin May | February 12, 2016
More acceptance of the new world by traditional travel providers following an agreement between American Airlines and Uber to collaborate. The pair teamed up so that passengers using the AA mobile Read More
News | Technology
Sabre to sell American seat upgrades via NDC-based standards
Sabre to sell American seat upgrades via NDC-based standards
By Sean O'Neil | February 4, 2016
Sabre, the global distribution system (GDS), said today that it had begun to sell American Airlines' upgraded seat products using technology based on the New Distribution Capability (NDC) standards. Read More
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Apple Watch - consumers have lost that lovin' feeling
Apple Watch - consumers have lost that lovin' feeling
By Kevin May | December 20, 2015
The Apple Watch arrived on the scene in April this year, greeting with typical levels of Apple-related hype both from the company itself and its masses of fans. And given that this was an entirely Read More
News | Technology
US Airways faces new risk in its antitrust case against Sabre
US Airways faces new risk in its antitrust case against Sabre
By Sean O'Neil | September 30, 2015
The US Airways antitrust lawsuit against Sabre could have been the trial of the century, at least for distribution nerds. But the bench trial, scheduled for October, has been taken off the schedule Read More
News | Distribution