Airport News and Aviation Updates

PhocusWire's in-depth coverage of airports, featuring news, analysis, interviews, research and more on airport facilities, their use of technology, passenger experience and relationships with airlines.

Airports are evolving into high-tech travel ecosystems, integrating smarter infrastructure, touchless technology, and advanced operations to enhance efficiency and the passenger experience. PhocusWire brings you the latest airport news and aviation updates, tracking how global hubs are responding to the demands of modern travel and future growth.

Airport operations, infrastructure developments, and global hubs

Our coverage highlights airport modernization efforts, sustainability strategies, and digital transformation initiatives taking place at key aviation hubs around the world. From biometric screening and baggage automation to terminal redesigns and mobility partnerships, we explore the innovations redefining airport functionality and service delivery.

How engaging the silent traveler can improve the customer experience
Opinion / Online
How engaging the silent traveler can improve the customer experience
By Russ Pedder - Rant & Rave | November 8, 2018
To target the silent traveler, brands need to encourage and empower customers to share honest, real-time feedback. To do this, brands should ensure it’s easy for customers to leave feedback, in their... Read More
biometric-technology-airports
News / Technology
Biometric-led travel sees a boost as initiatives take off
By Linda Fox | November 1, 2018
Emirates is claiming a world first with the launch a “biometric path” for travelers at Dubai International Airport. It is one of a number of projects pushing the technology during 2018. Read More
Reimagining the airport model with a customer-focused, digital lens
News / Technology
Reimagining the airport model with a customer-focused, digital lens
By Paul Griffiths - Dubai Airports | October 12, 2018
The very nature of the aviation sector makes it an absolute necessity to have a long‐term view. Read More
Luggage Free opinion
Opinion / Online
Baggage handling – the next frontier in better air travel service?
By Jeff Boyd - Luggage Free | October 1, 2018
Today’s travelers expect better service and a better experience from brands and businesses more than ever before.  Read More
sita-biometrics-investment
News / Technology
Boost for biometrics as airlines and airports plan ID management investment
By Linda Fox | September 27, 2018
Sita's latest IT report reveals investment from airports and airlines in biometric ID management. Read More
Kayak AR bag measurement Siri Shortcuts
News / Technology
Kayak adds AR-powered bag measurement tool, Siri Shortcuts to mobile app
By Mitra Sorrells | September 21, 2018
Kayak wants to help travelers have confidence their carry-on bags meet airline restrictions.   Read More
Texting proposed as way to speed up customs entry
News / Technology
Texting proposed as way to speed up customs entry
By Robert Silk - Travel Weekly | September 17, 2018
U.S. Customs and Border Protection would one day like to speed up the entry process through the use of text messaging.  Read More
Alipay South Korea mobile tax refund
News / Technology
Alipay enables paperless tax refund service for travelers
By Mitra Sorrells | August 21, 2018
China-based mobile payment platform Alipay is making it easier for its users to get tax refunds for purchases they make when they travel. Read More
Blacklane launches security-bypass services at 500 airports
News / Startups
Blacklane launches security-bypass services at 500 airports
By Mitra Sorrells | August 12, 2018
Private car service Blacklane is expanding its offerings in a new direction with the launch of Blacklane PASS, which stands for Premium Airport Services and Solutions.   Read More
The airport is now less transitional, more experiential
News
The airport is now less transitional, more experiential
By Viewpoints | July 31, 2018
This is a viewpoint from Nancy Knipp, SVP of Airport Lounge Development (ALD). Always-connected, highly-mobile millennials are forging new norms for leisure and business travel, making the use of t Read More
OAG interview air travel data
News / Technology
Q&A: Data, context and the impact of Amazon on air travel
By Mitra Sorrells | July 26, 2018
According to the World Bank, the number of international travel departures across the globe has more than doubled in the last two decades, from about 650 million in 1996 to 1.45 billion in 2016.  Read More
WayBlazer shutting down
News / Online
WayBlazer closes shop, cites lack of funds and time
By Mitra Sorrells | July 26, 2018
WayBlazer, which offered artificial intelligence-powered search, discovery and shopping for travel websites and apps, is shutting down. Read More
Google on why consumers like to know more before they travel
News / Online
Google on why consumers like to know more before they travel
By Linda Fox | July 23, 2018
Google delves into mobile search trends to discover traveler motives to know more before they go. Read More
Customer experience part 3 airports
News / Technology
Reimagining customer experience, part 3: Airport innovations
By Mitra Sorrells | July 23, 2018
For part three we take a look inside airport terminals where a variety of innovative work is being done to improve and ease the process of air travel.  Read More
Journera, brainchild of Orbitz founder Jeff Katz, secures $9M capital
News / Technology
Journera, brainchild of Orbitz founder Jeff Katz, secures $9M capital
By Linda Fox | July 13, 2018
Journera, the data and analytics platform launched by former Orbitz boss Jeff Katz, has raised Series A funding of $9 million. Read More
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