Airline Industry News

PhocusWire's in-depth coverage of the airline sector, featuring news, analysis, interviews, research and more on network carriers, low-cost airlines and package charters.

The airline sector continues to evolve rapidly, driven by technological innovation, shifting traveler expectations, and a dynamic global marketplace. PhocusWire delivers up-to-the-minute airline industry news with a focus on distribution strategies, operational advancements, customer experience, and sustainability in aviation.

Latest airline updates, trends, and aviation insights

Get a comprehensive view of what’s shaping the global airline landscape—from new fleet technologies and route expansions to loyalty program shifts and retailing transformations. Our coverage highlights how carriers are adapting to economic pressures, regulatory changes, and emerging consumer trends through digital tools, automation, and enhanced service models.

Claims fraud in travel - another form of chargeback
Opinion / Online
Claims fraud in travel - another form of chargeback
By Monica Eaton - Chargebacks911 | May 1, 2023
Using modern technology, travel merchants can significantly reduce the number of fraudulent claims they receive while maintaining the customer relationships that their businesses are built on. Read More
GBTA survey shows buyer frustration with NDC drive
News / Distribution
GBTA survey shows buyer frustration with NDC drive
By Michael B. Baker - BTN | May 1, 2023
More than 80% of buyers said they still need more education about NDC and airline retailing and distribution, and about half said their TMC lacks sufficient information on NDC. Read More
CWT's Patrick Andersen on distribution concerns, sustainability
News / Distribution
CWT's Patrick Andersen on distribution concerns, sustainability
By Linda Fox | April 27, 2023
Patrick Andersen, CEO of CWT, shared his views on the market and content fragmentation with the travel management community during the Institute of Travel Management Conference 2023 this week. Read More
U.S. travel group urges funding to avoid airport chaos repeat
News / Online
U.S. travel group urges funding to avoid airport chaos repeat
By Derek Catron | April 26, 2023
 The U.S. Travel Association is calling for infrastructure and technology investments, along with workforce development for air traffic controllers, pilots and other aviation workers.   Read More
Ixigo technology chief on AI, ChatGPT and their potential
News / Technology
Ixigo technology chief on AI, ChatGPT and their potential
By Linda Fox | April 25, 2023
Mobile-driven Ixigo has made a string of acquisitions and investments in recent years, adding technology and inventory, and was an early mover when it came to experimenting with artificial intelligence. Read More
STARTUP STAGE: Roame lets travelers search flights based on credit card points
Interview / Startups
STARTUP STAGE: Roame lets travelers search flights based on credit card points
By Derek Catron | April 25, 2023
Roame is like Google Flights for award travel; it lets users search for flights based on credit card points/miles.   Read More
Avianca creates subscription service for SME clients
News / Distribution
Avianca creates subscription service for SME clients
By Rob Gill - BTN Europe | April 25, 2023
The airline's Avianca Access platform is believed to be the first airline subscription service dedicated to the B2B market. Read More
How optimizing operations can help air industry decarbonize
Opinion / Technology
How optimizing operations can help air industry decarbonize
By Yann Cabaret - SITA | April 21, 2023
By looking to existing and emerging technologies to optimize operations to decrease emissions, aviation can make an impact today while longer-term solutions such as sustainable aviation fuels become... Read More
Hotel and rail are segments to watch in Spain
News / Online
Hotel and rail are segments to watch in Spain
By Phocuswright Research | April 21, 2023
This Phocuswright report provides a comprehensive view of the Spain travel market, including detailed market sizing and projections, distribution trends, analysis of major travel segments, key... Read More
Sustainable travel awareness grows but will action follow?
News / Technology
Sustainable travel awareness grows but will action follow?
By Linda Fox | April 20, 2023
Thrust Carbon has just extended its partnership with CWT and is now providing the travel management company with a carbon calculator for meetings and events. Read More
Air Canada launches diverse NDC approach to distribution
News / Distribution
Air Canada launches diverse NDC approach to distribution
By Linda Fox | April 19, 2023
The airline's new distribution strategy will enable travel agents to access Air Canada inventory in a number of ways, including building their own connections, partnering with third-party technology... Read More
Travelport tech chief talks moving the needle on NDC
News / Distribution
Travelport tech chief talks moving the needle on NDC
By Linda Fox | April 19, 2023
Tom Kershaw, chief product and technology officer at Travelport, talks about the current state of NDC, real progress in 2023 and moving the needle on adoption. Read More
Peakwork acquired by Constellation Software
News / Technology
Peakwork acquired by Constellation Software
By Linda Fox | April 17, 2023
Germany-based Peakwork joins Constellation’s Vela Software division, one of six that focus on travel, aviation and other sectors. Read More
Journera TripSignals
News / Technology
Journera debuts TripSignals platform to connect travel data
By Derek Catron | April 14, 2023
Journera CEO Jeff Katz sees benefits for travelers as well as the airlines and hotels that want their business from journey’s start to finish.   Read More
ClimateTrade acquisition
News / Online
ClimateTrade acquires TeamClimate to offer consumer subscription
By Kathryn Walson | April 14, 2023
ClimateTrade last year opened its U.S. headquarters in Miami and acquired E-Verde, a software-as-a-service provider specialized in carbon footprint calculation. Read More