Airline Industry News

PhocusWire's in-depth coverage of the airline sector, featuring news, analysis, interviews, research and more on network carriers, low-cost airlines and package charters.

The airline sector continues to evolve rapidly, driven by technological innovation, shifting traveler expectations, and a dynamic global marketplace. PhocusWire delivers up-to-the-minute airline industry news with a focus on distribution strategies, operational advancements, customer experience, and sustainability in aviation.

Latest airline updates, trends, and aviation insights

Get a comprehensive view of what’s shaping the global airline landscape—from new fleet technologies and route expansions to loyalty program shifts and retailing transformations. Our coverage highlights how carriers are adapting to economic pressures, regulatory changes, and emerging consumer trends through digital tools, automation, and enhanced service models.

Europe online shopping abandonment
News / Online
Why website abandonment rates are so high for European travelers
By Mitra Sorrells | March 8, 2018
European travelers appear to be more commitment-phobic lately when it comes to booking accommodations, travel and experiences.    Read More
What airlines stand to gain from better mobile apps
News / Technology
What airlines stand to gain from better mobile apps
By Jill Menze | March 6, 2018
Many airline mobile apps in the Asia Pacific region are still in their infancy when it comes to the search and booking process, often mimicking desktop purchase flow. Read More
SITA report AI baggage handling
News / Technology
How AI could revolutionize baggage handling
By Mitra Sorrells | March 6, 2018
Baggage management is an enormous and complicated undertaking for airlines and airports. According to SITA, more than 4.5 billion bags are handled by baggage systems every year.  Read More
wrapup march 5 2018
Notated News / Technology
HomeToGo, Utrip, Vacasa and more news briefs today...
By PhocusWire | March 5, 2018
In today’s wrap-up of news in brief… HomeToGo expands South American presence… Cape Air and Utrip launch AI travel planning tool… MeetingPackage.com unveils dynamic pricing strategy… Bd4travel and... Read More
Voice tech in travel, part 1: Brand adoption
News / Technology
Voice tech in travel, part 1: Brand adoption
By Mitra Sorrells | March 5, 2018
The days of typing search terms into a browser or clicking through drop-down menus may be fading. Rising in their place is a much more natural interface: voice. Read More
Google Flights: the mainstream player everyone feared?
News / Online
Google Flights: the mainstream player everyone feared?
By Kevin May | March 2, 2018
Google doesn't really talk about how well its Flights metasearch engine is shaping up against its powerful competitors - but external data providers can help shine a light. Read More
airline-dynamic pricing
Opinion / Distribution
Dynamic pricing should be changing the game for airlines
By Rajendran Vellapalath - TPConnects | March 1, 2018
Let me start by saying that dynamic pricing isn’t something new. In fact its origins go way, way back to the midst of time, when pricing was simply influenced by supply and demand. Read More
WeChat usage by travel brands
News / Technology
How travel brands are using WeChat to reach Chinese consumers
By Mitra Sorrells | March 1, 2018
With more than 963 million active users each month, WeChat is the leading social media app in China.   Read More
Amadeus closes in on €5 billion annual revenue milestone
News / Distribution
Amadeus closes in on €5 billion annual revenue milestone
By Kevin May | February 28, 2018
Amadeus took in almost €5 billion in revenue during 2017 after an 8.5% increase on the previous 12 months for the travel technology provider. Read More
The democratization of travel and the future of airline innovation
Opinion / Technology
The democratization of travel and the future of airline innovation
By Kevin Krone - Uplift | February 28, 2018
The airline business exists to bring people together. An important part of the industry’s mandate should be democratizing the process of air travel, making new experiences and destinations affordable... Read More
Emirates Vacations puts AI-powered chatbot directly into ads
News / Online
Emirates Vacations puts AI-powered chatbot directly into ads
By Mitra Sorrells | February 27, 2018
Travel brands have been using chatbots for some time, on their websites and through Facebook Messenger, to engage customers with a conversational interface.   Read More
Sabre seeks to consign old NDC position to history
News / Distribution
Sabre seeks to consign old NDC position to history
By Kevin May | February 27, 2018
International Airlines Group's shift to a New Distribution Capability-led connection to intermediaries pretty much ended any lasting resistance from tech providers last year. Read More
Blockchain cross border payments
News / Technology
Decoding blockchain, part 4: Cross-border payments
By Mitra Sorrells | February 26, 2018
Most of the headlines about blockchain have been about the implications of this emerging technology on the financial sector – the potential for it to change banking, share trading, insurance, payments... Read More
QOTW: Something about binding travel together
News / Technology
QOTW: Something about binding travel together
By PhocusWire | February 23, 2018
Quote from Niklas Andreen, senior vice president and managing director of hospitality and digital at Travelport. Read More
wrapup february 21 2018
Notated News / Technology
Travelport, Egencia, Yapta and more news briefs today...
By PhocusWire | February 22, 2018
In today's wrap-up of news in brief: Travelport adds NDC-enabled content… Egencia expands rebooking services… RedAwning debuts voice assistant… Yapta partners with Amadeus… Read More
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