Airline


VIDEO: The Points Guy on airline loyalty shifts and aviation pain points
VIDEO: The Points Guy on airline loyalty shifts and aviation pain points
By Kevin May | September 10, 2019
Brian Kelly is an influential figure in the world of airline loyalty, launching The Points Guy as a consumer guide in 2010 and now overseeing a sizeable media business. Read More
News | Online
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VIDEO: IATA on NDC, One Order and how it views innovation
By Linda Fox | September 10, 2019
PhocusWire spoke to IATA CEO Alexandre de Juniac about developments beyond NDC, innovation and the current challenges for airlines. Read More
News | Distribution
Ctrip scores £1.3B in revenue for second quarter in a row, will change name to Trip.com Group
Ctrip scores £1.3B in revenue for second quarter in a row, will change name to Trip.com Group
By Kevin May | September 10, 2019
Executive chairman James Liang says the move is to position the brand further as a global player, ending almost 20 years as Ctrip. Read More
News | Online
VIDEO: SITA on aviation's massive task to connect the digital dots
VIDEO: SITA on aviation's massive task to connect the digital dots
By Kevin May | September 9, 2019
PhocusWire spoke to SITA CEO Barbara Dalibard about the "digitalization" of passengers and both the opportunities and challenges facing the entire sector. Read More
News | Technology
easyjet world aviation festival
EasyJet CEO Johan Lundgren on how airlines can use data effectively
By Linda Fox | September 9, 2019
Speaking at the World Aviation Festival in London last week, CEO Johan Lundgren said the airline has used data to cut cancellations by two-thirds and reduce “costly three-hour delays” by 32%. Read More
News | Technology
SITA report digital travelers driving strategy
“Post-digital” generations driving airline and airport IT strategy by 2025
By Mitra Sorrells | September 4, 2019
A significant demographic shift is taking place that airline and airport IT leaders say will be the biggest influence on their passenger solution strategy by 2025. Read More
News | Technology
Glassbox op ed customer experience in aviation
Tackling aviation's top customer experience issues through data
By Francesca Pezzoli - Glassbox Digital  | September 4, 2019
Data and digital tools are the basis of a positive customer experience in the airline industry. Read More
Opinion | Online
LIVE: Interviews at World Aviation Festival 2019
LIVE: Interviews at World Aviation Festival 2019
By PhocusWire | September 3, 2019
Alongside moderating the Airline Retail Summit, we have interviews lined up with airlines and vendors from around the world, including a number live via YouTube over the three-day event. Read More
News | Technology
How predictive analytics is helping airlines see through the clouds
How predictive analytics is helping airlines see through the clouds
By Benjamin Cany - Amadeus  | August 30, 2019
With so many business, sports and cultural events happening around the world, airlines have traditionally found it challenging to keep up with local events. Read More
Opinion | Technology
Ixigo Flipkart partnership flight bookings
Ixigo shifts to “full OTA experience” in deal with Indian e-commerce site Flipkart
By Mitra Sorrells | August 30, 2019
Ixigo is now managing domestic and international flight bookings on Flipkart, and additional verticals may be added soon. Read More
News | Distribution
southwest airlines gds
Q&A: Southwest Airlines on its GDS, corporate business strategy
By Business Travel News  | August 29, 2019
Southwest Airlines president Tom Nealon spoke with BTN about the airline's decision to participate in the Amadeus and Travelport global distribution systems. Read More
News | Distribution
PROS acquires Travelaer to build out end-to-end retailing experience for airlines
PROS acquires Travelaer to build out end-to-end retailing experience for airlines
By Jill Menze | August 27, 2019
Airline revenue management solution PROS has acquired Travelaer SAS in a deal estimated at about $12 million. Read More
News | Technology
Why loyalty programs are key to meeting business travelers' demands
Why loyalty programs are key to meeting business travelers' demands
By Phil Seward - Collinson  | August 23, 2019
With demand for business travel only continuing to increase, airlines, airports and hotels are turning towards their loyalty programs to address the needs of these frequent fliers. Read More
Opinion | Online
ClaimCompass 1.3 million funding
ClaimCompass raises $1.3M to develop its flight compensation technology
By Mitra Sorrells | August 22, 2019
This latest funding, a late seed/pre-Series A round, brings the company's total funding to date to just over $2 million. Read More
News | Startups
How I Got Here, episode 1 - Gareth Williams of Skyscanner
How I Got Here, episode 1 - Gareth Williams of Skyscanner
By Kevin May | August 22, 2019
For the debut of the How I Got Here weekly podcast, hosted by PhocusWire's Kevin May and David Litwak from Mozio, we talk to Gareth Williams, one of the co-founders, ex CEO and now chairperson at... Read More
Interview | Online